Welcome to AvidTrak’s Knowledge Base
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Getting Started
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Dynamic Number Insertion
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Agency
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Number Management
- How to Purchase a Phone Number
- Set Receiving Number
- Set Recording
- Set Pre-amble / Caller Greeting
- How to Enable the Whisper Feature
- Set Voicemail
- Setting Caller Name and Track ID
- How to Create a Robo Call Filter
- After Hours Call Forwarding
- Phone Call Routing During Holidays
- How to Add a Sub Account in an AvidTrak Starter or Professional Account
- How To Block Nuisance Callers in AvidTrak
- How to Set Up Holiday Call Forwarding in AvidTrak
- How to Set Up Basic After Hours Call Forwarding in AvidTrak
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Integrations
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Account Management
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Billing & Payments
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Transcriptions
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Reporting
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Alerts
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Leena AI Voice Agent
- Subscribe to Leena – AvidTrak’s AI Voice Agent
- Leena Start Here Preamble
- 1A – Create Your Leena AI Voice Agent Profile
- 1B – Configure Business Services and Information
- 2A – Configure Leena’s Greeting and Voice
- 2B – Configure Leena’s Call Instructions and Caller Information
- 3A – Configure Leena’s Call Handling and Follow-Up
- 3B – Connect a Calendar to Your Leena AI Voice Agent
- Leena 4 Review Test and Publish
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AI Solutions Suite
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Leads
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