AVIDTRAK PROVIDES COMPREHENSIVE TRACKING
FOR
FRANCHISE BUSINESSES

Our call tracking product integrates with your existing marketing campaigns by providing unique phone numbers for each campaign or ad placement. When one of these numbers is called, our system will track which campaign or ad generated the call and provide you with detailed analytics on how that campaign or ad performed.

Yes, our call tracking product can track which advertising campaign generated each phone call. By using unique phone numbers for each campaign or ad placement, our system can easily attribute each call to the correct campaign or ad.

Our call tracking product reports call data to analytics platforms and CRM systems by integrating with APIs or using data exports. We currently support integrations with Google Analytics, GA-4, Google Data Studio, Salesforce, HubSpot, and Zoho.

Our product’s closed-loop reporting feature helps you improve your marketing spend by providing you with data on which campaigns or ads are generating actual sales revenue. By analyzing this data, you can adjust your marketing spend to focus on the most effective campaigns and ads, thereby increasing your ROI.

Yes, our call tracking product is designed to be easy to set up and use. You can sign up online and deploy campaigns within a few minutes. We also offer full onboarding support to make the process of launching online campaigns simple.

We take the privacy and security of call recordings and data very seriously. Our audio recordings are stored on secure servers and are encrypted to ensure maximum security. We also offer password protection for audio recordings to ensure the privacy of your data.

Yes, we offer a free 30-day trial for Enterprise Clients, with no obligation and no credit card required for signup. Our 30-day free trial allows you to test our product and see how it can benefit your business before committing to a subscription.

Our call tracking product provides enterprise-grade reporting to clients, which includes call data points such as phone call volumes, call duration, and customer engagement. We also deliver advertising data such as campaign name, publisher, ad creative, placement, and caller ID. This information can be used by advertisers to evaluate the effectiveness of their ads and campaigns, identify the best placement for ads, and cut spend on poor-performing web referral sources to boost campaign ROI.

Many of our enterprise clients operate in sensitive customer-facing businesses such as healthcare and financial sectors, where customer data privacy is paramount. We allow clients to bring and use their own phone numbers and carrier networks to terminate calls into their call center. Allowing number portability ensures that client and customer personally identifiable data remain safe, as this data is kept in-house and away from third-party vendors, making our product an ideal solution for publicly traded companies, who are sensitive to having their inbound marketing call data in-house as it can act as a proxy for predicting future revenue and earnings figures.

Yes, our call tracking product can transcribe audio recordings to text. This makes it easy to search for specific spoken keywords and analyze the content of the calls.

Our call tracking product helps you identify which referral sources are generating the most leads by tracking phone call conversion data at the referral source level. This data can help you outbid your competition on high-value clicks and cut spend on poor performing referral sources to boost your campaign ROI.

Our call tracking product helps you identify which referral sources are generating the most leads by tracking phone call conversion data at the referral source level. This data can help you outbid your competition on high-value clicks and cut spend on poor-performing referral sources to boost your campaign ROI.

Our product is designed to be user-friendly and easy to set up. You can sign up online and deploy campaigns within a few minutes. We offer a free 14-day trial with no obligations and no credit card required for signup. Additionally, we offer full onboarding support to make launching campaigns simple.

Yes, our call tracking product is designed to integrate seamlessly with contact center software, so you can get closed-loop reporting on which marketing campaigns are driving actual sales revenue. This allows you to make more informed decisions about where to allocate your marketing spend and improve ROI.

We take data security very seriously and have implemented several measures to ensure that your data is kept safe. Our servers are hosted in secure data centers, and all data transmission is encrypted using industry-standard SSL/TLS protocols. We also offer password protection for audio recordings to keep your data private.

You do not need to port your numbers over to our platform. You can keep your existing telephony provider and carrier network intact.

Yes, you can use your own phone numbers with our product, which helps protect customer data by keeping it in-house and away from third parties. This is especially important for industries like healthcare and finance. You don’t need to port your numbers; you can continue to use your existing telephony and carrier network.

Simply contact AvidTrak at signup@avidtrak.com and tell us that you wish to use your own numbers without porting them. Our sales team will provide a customized proposal that integrates your numbers into the AvidTrak platform.

We only need a manifest of the telephone numbers you wish to use for call tracking along with daily Call Detail Records (CDR) from your voice carrier, and the AvidTrak platform will do the rest.

We understand that security is critical for businesses, especially those operating in sensitive industries like healthcare and finance. Our platform allows enterprise clients to use their own phone numbers and carrier networks to terminate calls into their call centers. This setup ensures that all customer data remains in-house and away from third-party vendors. Our product is also designed to comply with relevant data privacy laws and regulations.

Our call tracking product provides enterprise-grade reporting, including data points such as call volumes, call duration, and customer engagement. It also delivers advertising data such as campaign name, publisher, ad creative, placement, and caller ID. This data helps advertisers evaluate the effectiveness of their campaigns, identify the best ad placement, and optimize spend by cutting underperforming sources.

Our enterprise clients in sensitive industries such as healthcare and finance require high data privacy. We allow clients to use their own phone numbers and carrier networks, ensuring that personal data remains in-house and protected from third-party vendors. This solution is ideal for publicly traded companies, where call data can be an indicator of future revenue.

Our call tracking product can be used for A/B testing by deploying pools of phone numbers for different campaigns. Using our javascript, phone numbers can be dynamically swapped on webpages based on the traffic source. This allows advertisers to track which campaigns are generating phone call leads and compare their conversion rates to optimize ad spend.

There are no extra charges for integrating AvidTrak Call Data into third-party CRM, Ad Management Platforms, or Analytics Packages.

Yes, we allow for custom triggers to filter calls according to your specifications before reporting them as conversions into an ad management platform or CRM.

Closed-loop reporting helps marketers track the real-time effectiveness of their campaigns by identifying which campaigns drive actual sales revenue. This data allows marketers to adjust spending and optimize campaigns for maximum return on investment (ROI).

We store a total of 24 months of data in AvidTrak.