Enterprise Call Tracking Platform for Franchise Businesses

Built for franchise and multi-location businesses, AvidTrak connects every marketing call to its source, helping teams route, track, and analyze leads efficiently.

Designed for franchise businesses that manage high call volumes, our enterprise call tracking platform gives marketing teams real-time visibility into every inbound call, from franchise display ads to organic campaigns. With dynamic number insertion, AI-powered conversation outcome extraction, and CRM integration, it simplifies call routing, improves lead attribution, and centralizes call data across all locations.

START FREE TRIAL SCHEDULE DEMO
Franchise Businesses

14 days free trial

No credit card required

No white-label setup fees

Why Franchises Choose Enterprise
Call Tracking Software

Lead Distribution

Local Lead Distribution

Zip-code routing and area-code rules within the enterprise call tracking platform connect inbound callers to the nearest franchise location, improving response speed and lead management efficiency across every territory.

Location Attribution

Per-Location Attribution

Gain clear visibility into which campaigns, keywords, and marketing channels drive calls in each market through location-level analytics, dynamic number insertion, and detailed call tracking software reports.

AI-Powered Triage

AI-Powered Triage

Using AI-powered transcription and AI-powered conversation outcome extraction, calls are automatically tagged for bookings, pricing, or qualification, allowing faster follow-ups and better call analytics accuracy for franchise teams.

Reporting

Accountability & Reporting

Dashboards, alerts, and customizable reports give real-time visibility into franchise-level performance, ensuring every call campaign, call volume, and lead conversion is tracked with precision.

Migration

Continuity & Migration

Keep existing local and toll-free numbers while moving to our enterprise call tracking software. Use temporary forwarding to ensure that no calls are missed during migration between contact centers.

See How It Works

Best Enterprise Inbound Call
Tracking Software for Franchises

Advanced Routing

Advanced Routing & Queues

Handle inbound calls efficiently with IVR, queues, sequential or simultaneous ringing, zip code routing, and voicemail callbacks. Maintain 24/7 responsiveness through business-hours logic and enterprise call tracking rules.

Attribution & Reporting

Attribution & Reporting

Gain granular visibility into each franchise’s performance with keyword, campaign, and channel-level attribution. Use scheduled alerts and real-time dashboards to monitor call volume, caller journey, and conversion data.

AI-Powered Analysis

AI-Powered Analysis

Transcribe every call, identify tone and keywords, and use AI-powered conversation outcome extraction to organize caller intent and measure marketing quality across franchise locations.

CRM & Ad Integrations

CRM & Ad Integrations

Integrate Google Ads, Microsoft Ads, GA4, Salesforce, HubSpot, Zoho, and Google Sheets to unify call tracking data, campaign conversions, and CRM updates within one analytic call tracking enterprise solution.

Dynamic Number Insertion

Dynamic Number Insertion

Dynamic Number Insertion (DNI) displays tracking numbers based on campaign rules or class names. A Google Bot DNI number ensures accurate indexing and manages local or toll-free numbers across markets.

Data Governance & Privacy

Data Governance & Privacy

Ensure compliance with role-based access, password-protected recordings, and automatic record deletion policies. AvidTrak’s enterprise call tracking platform secures sensitive call data and supports privacy-focused configuration for franchise networks.

API & Custom Reporting

API & Custom Reporting

Connect AvidTrak RESTful API with internal dashboards or analytical tools. Automate call conversion tracking, CPA optimization, and custom data visualization through Google Data Studio and marketing analytics platforms.

Start Your Free Trial
Call Tracking for franchise

AVIDTRAK SIMPLIFIES CALL TRACKING FOR FRANCHISE BUSINESSES

  • Setup the AvidTrak call tracking platform for franchise businesses in minutes. We offer a free trial and no credit card is needed for trial.
  • Add and track calls into hundreds of franchise businesses through a single easy to use platform.
  • franchisees can monitor their individual account with unique user credentials.
Keyword Tracking for Franchisees

AVIDTRAK FRANCHISE PLATFORM IS BUILT FROM THE GROUND UP TO SUPPORT MARKETING TEAMS

  • Implement keyword tracking for all your franchisees’ SEM marketing campaigns.
  • Evaluate the success of every campaign by monitoring the phone calls generated by keywords, ads, placements, and many other important variables that help you streamline every demand generation tactic.

Read More

Your Easy Start with Enterprise Call Tracking

01

Step 1: Assign Tracking Numbers

Assign local or toll-free numbers and install Dynamic Number Insertion (DNI) on landing pages to accurately track inbound calls.

02

Step 2: Map Territories & Routing

Use zip-code routing and area-code rules to direct calls to the right franchisee. Configure overflow and after-hours handling for smooth call analytics support for franchise chains.

03

Step 3: Set Up AI Tools & Alerts

Activate AI-powered call transcription and AI-powered conversation outcome extraction to tag calls for bookings, pricing, or qualification. Set alerts for quick follow-ups inside our enterprise call tracking software.

04

Step 4: Connect Integrations

Integrate Google Ads, GA4, Salesforce, HubSpot, or Zoho. Sync conversion data for stronger franchise lead management software performance and smarter marketing attribution.

05

Step 5: Set Access & Retention

Assign role-based permissions, secure call recordings, and set auto-deletion policies. Maintain compliance and data security across franchise locations through AvidTrak.

Dashboard

Inside the Franchise Call Tracking Dashboard

  • Per-Location Performance Metrics

    View calls, qualified conversations, missed and answered call counts, and spot staffing trends with real-time visibility in our enterprise call tracking software for every franchise or location.

  • Keyword & Campaign Attribution

    See which keywords, channels, and campaigns drive qualified calls using analytic call tracking enterprise reports. Identify high-performing ads that bring the most valuable franchise leads.

  • Outcome-Based Queues

    Access automatic lists of calls tagged as booking, pricing, or qualification through AI-powered conversation outcome extraction for faster follow-ups and better lead prioritization across franchise teams.

  • Scheduled Summaries & Alerts

    Get instant, end-of-day, weekly, or monthly summaries by location or region. Email or SMS alerts ensure every call analytics report reaches your team on time.

  • Geo-Targeted Landing Page Insights

    Use metropolitan city or state-level landing pages to route calls directly to local franchisees. Dynamically rotate tracking numbers by referral source or keyword for precise marketing attribution.


Our Clients

Still have more questions?

Call Avidtrak

(888) 426-9519

email

Info@AvidTrak.com

Compliance & Messaging

Compliance & Messaging for Franchise Call Tracking

  • Call Recording Consent

    Stay compliant with regional one-party or two-party consent laws. Add recorded disclaimers for every customer interaction, maintaining transparency and quality assurance across all franchise call tracking flows.

  • Role-Based Access Controls

    Assign permission tiers for franchisors and franchisees. Limit access to call recordings, call data, and reports within our enterprise call tracking software for secure operations and accountability.

  • Data Retention & Privacy Management

    Set auto-deletion policies for recordings, transcripts, and call duration logs. Use password protection and retention rules to safeguard call monitoring and call attribution data across franchise networks.

  • A2P-10DLC & Toll-Free Messaging

    Register SMS campaigns under A2P-10DLC for verified messaging. Support toll-free follow-ups that maintain compliance while improving customer service and engagement across franchise lead management software workflows.

  • Automated Performance Reporting

    Deliver analytic call tracking enterprise reports daily, weekly, or monthly through API, FTP, or Email. Sync call analytics support for franchise chains with Google Ads, GA-4, or Looker Studio dashboards for unified performance visibility.


Set Up Call Tracking for Franchises

Easy Integrations

Google Ads

Google Ads

Microsoft Advertising

Microsoft Advertising

Google Marketing Platform

Google Marketing Platform

Google Analytics 4

Google Analytics 4

Google Looker Studio

Google Looker Studio

Zoho

Zoho

Hubspot

Hubspot

Salesforce

Salesforce

View All Integrations

Why Us?

Features
AvidTrak
Other Software
Enterprise Call Tracking
Zip Code Call Routing
AI-Powered Conversation Outcome Extraction
Keyword & Campaign Attribution
CRM & Ad Platform Integrations
Custom Reporting
Cost-Effective Pricing

Flexible Plans for Every Business Size

Starter

Starter

$15 mo
  • 5 Numbers
  • 500 Minutes
  • 500 Call Recording Minutes
  • 500 CNAME Lookup Calls
  • -
Choose Plan
Professional

Professional

$30 mo
  • 10 Numbers
  • 1500 Minutes
  • 1500 Call Recording Minutes
  • 100 CNAME Lookup Calls
  • -
Choose Plan
Agency

Agency

$55 mo
  • 30 Numbers
  • 2500 Minutes
  • 2500 Call Recording Minutes
  • 300 CNAME Lookup Calls
  • 1000 Client Accounts
Choose Plan

Start your Call Tracking Free Trial Today with
$20 Credit

Call (888) 426-9519 or Email Info@AvidTrak.com for more information

AVIDTRAK FRANCHISE BUSINESSES CALL TRACKING FAQs!

Yes. Our enterprise call tracking solution supports zip code–based call routing, allowing each caller to connect with the nearest franchisee or call center. Businesses running franchise display ads can automatically route leads using zip code and area code rules, improving response time and conversion accuracy.
AvidTrak tracks every inbound call to its exact marketing campaign, keyword, or ad source. Using Dynamic Number Insertion (DNI), the system dynamically replaces phone numbers on pages, providing marketers with accurate call attribution for each local ad campaign and optimizing marketing efforts at scale.
Yes. AvidTrak includes role-based access controls so each franchisee sees only their own call flows, reports, and recordings. Franchisors maintain complete visibility for network-wide analytics while individual locations securely manage their own call tracking data and performance insights.
AI-powered transcription converts call recordings into searchable text, while AI-powered conversation outcome extraction identifies bookings, pricing requests, or qualified leads. This gives local teams instant access to actionable call data, helping them improve customer interactions and streamline follow-ups without manually reviewing calls.
Yes. Our call tracking platform allows businesses to retain existing local and toll-free phone numbers while migrating. Temporary call forwarding ensures continuous call flows, preventing disruptions to ongoing campaigns or active customer calls during setup.
AvidTrak supports both one-party and two-party consent rules, depending on jurisdiction. You can add a recorded disclaimer (“This call may be recorded for quality assurance purposes”) to maintain compliance across various states or countries. Each call recording is stored securely within our enterprise call tracking software.
Yes. We integrate with Google Ads, GA-4, HubSpot, Salesforce, Zoho, and other major CRMs. This connection links call tracking data with your marketing efforts, helping teams measure performance from ad click to call center engagement and customer conversion.
Our call tracking product integrates with your existing marketing campaigns by providing unique phone numbers for each campaign or ad placement. When one of these numbers is called, our system will track which campaign or ad generated the call and provide you with detailed analytics on how that campaign or ad performed.
Yes, our call tracking product can track which advertising campaign generated each phone call. By using unique phone numbers for each campaign or ad placement, our system can easily attribute each call to the correct campaign or ad.
Our call tracking product reports call data to analytics platforms and CRM systems by integrating with APIs or using data exports. We currently support integrations with Google Analytics, GA-4, Google Data Studio, Salesforce, HubSpot, and Zoho.
Our product’s closed-loop reporting feature helps you improve your marketing spend by providing you with data on which campaigns or ads are generating actual sales revenue. By analyzing this data, you can adjust your marketing spend to focus on the most effective campaigns and ads, thereby increasing your ROI.
Yes, our call tracking product is designed to be easy to set up and use. You can sign up online and deploy campaigns within a few minutes. We also offer full onboarding support to make the process of launching online campaigns simple.
We take the privacy and security of call recordings and data very seriously. Our audio recordings are stored on secure servers and are encrypted to ensure maximum security. We also offer password protection for audio recordings to ensure the privacy of your data.
Yes, we offer a free 30-day trial for Enterprise Clients, with no obligation and no credit card required for signup. Our 30-day free trial allows you to test our product and see how it can benefit your business before committing to a subscription.
Our call tracking product provides enterprise-grade reporting to clients, which includes call data points such as phone call volumes, call duration, and customer engagement. We also deliver advertising data such as campaign name, publisher, ad creative, placement, and caller ID. This information can be used by advertisers to evaluate the effectiveness of their ads and campaigns, identify the best placement for ads, and cut spend on poor-performing web referral sources to boost campaign ROI.
Many of our enterprise clients operate in sensitive customer-facing businesses such as healthcare and financial sectors, where customer data privacy is paramount. We allow clients to bring and use their own phone numbers and carrier networks to terminate calls into their call center. Allowing number portability ensures that client and customer personally identifiable data remain safe, as this data is kept in-house and away from third-party vendors, making our product an ideal solution for publicly traded companies, who are sensitive to having their inbound marketing call data in-house as it can act as a proxy for predicting future revenue and earnings figures.
Yes, our call tracking product can transcribe audio recordings to text. This makes it easy to search for specific spoken keywords and analyze the content of the calls.
Our call tracking product helps you identify which referral sources are generating the most leads by tracking phone call conversion data at the referral source level. This data can help you outbid your competition on high-value clicks and cut spend on poor performing referral sources to boost your campaign ROI.
Our call tracking product helps you identify which referral sources are generating the most leads by tracking phone call conversion data at the referral source level. This data can help you outbid your competition on high-value clicks and cut spend on poor-performing referral sources to boost your campaign ROI.
Our product is designed to be user-friendly and easy to set up. You can sign up online and deploy campaigns within a few minutes. We offer a free 14-day trial with no obligations and no credit card required for signup. Additionally, we offer full onboarding support to make launching campaigns simple.
Yes, our call tracking product is designed to integrate seamlessly with contact center software, so you can get closed-loop reporting on which marketing campaigns are driving actual sales revenue. This allows you to make more informed decisions about where to allocate your marketing spend and improve ROI.
We take data security very seriously and have implemented several measures to ensure that your data is kept safe. Our servers are hosted in secure data centers, and all data transmission is encrypted using industry-standard SSL/TLS protocols. We also offer password protection for audio recordings to keep your data private.
You do not need to port your numbers over to our platform. You can keep your existing telephony provider and carrier network intact.
Yes, you can use your own phone numbers with our product, which helps protect customer data by keeping it in-house and away from third parties. This is especially important for industries like healthcare and finance. You don’t need to port your numbers; you can continue to use your existing telephony and carrier network.
Simply contact AvidTrak at signup@avidtrak.com and tell us that you wish to use your own numbers without porting them. Our sales team will provide a customized proposal that integrates your numbers into the AvidTrak platform.
We only need a manifest of the telephone numbers you wish to use for call tracking along with daily Call Detail Records (CDR) from your voice carrier, and the AvidTrak platform will do the rest.
We understand that security is critical for businesses, especially those operating in sensitive industries like healthcare and finance. Our platform allows enterprise clients to use their own phone numbers and carrier networks to terminate calls into their call centers. This setup ensures that all customer data remains in-house and away from third-party vendors. Our product is also designed to comply with relevant data privacy laws and regulations.
Our call tracking product provides enterprise-grade reporting, including data points such as call volumes, call duration, and customer engagement. It also delivers advertising data such as campaign name, publisher, ad creative, placement, and caller ID. This data helps advertisers evaluate the effectiveness of their campaigns, identify the best ad placement, and optimize spend by cutting underperforming sources.
Our enterprise clients in sensitive industries such as healthcare and finance require high data privacy. We allow clients to use their own phone numbers and carrier networks, ensuring that personal data remains in-house and protected from third-party vendors. This solution is ideal for publicly traded companies, where call data can be an indicator of future revenue.
Our call tracking product can be used for A/B testing by deploying pools of phone numbers for different campaigns. Using our javascript, phone numbers can be dynamically swapped on webpages based on the traffic source. This allows advertisers to track which campaigns are generating phone call leads and compare their conversion rates to optimize ad spend.
There are no extra charges for integrating AvidTrak Call Data into third-party CRM, Ad Management Platforms, or Analytics Packages.
Yes, we allow for custom triggers to filter calls according to your specifications before reporting them as conversions into an ad management platform or CRM.
Closed-loop reporting helps marketers track the real-time effectiveness of their campaigns by identifying which campaigns drive actual sales revenue. This data allows marketers to adjust spending and optimize campaigns for maximum return on investment (ROI).
We store a total of 24 months of data in AvidTrak.

NEED MORE DETAILS?

Contact us to schedule your demo today.

Learn About Intelligent Call Tracking