Manage Twilio Call Tracking in a Few Clicks and Understand Your Customers Better

Optimize your call management with AvidTrak’s Twilio integration. Accurately track calls, filter out spam, and gain insights into campaign metrics and ROI—all without coding. Make informed marketing decisions by understanding caller behavior and focusing on high-conversion leads.

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14 days free trial

No credit card required

No white-label setup fees

Why Use Twilio Call Tracking with AvidTrak?

Zero Coding Setup

Zero Coding Setup

Connect Twilio with AvidTrak effortlessly, with no technical skills required, so you can focus on calls, not code.

Intuitive Interface

Intuitive Interface

Experience a smooth user experience designed for ease and efficiency, as AvidTrak enables marketers to track every lead at scale using Twilio’s global platform.

Real-Time Analytics

Real-Time Analytics

Get critical information related to your workforce and agent productivity using AvidTrak’s access to Twilio’s databases.

24/7 support

Expert Support & Setup

Receive dedicated support, including personalized setup and expert guidance, to maximize your Twilio tracking efficiency and reduce costs.

AvidTrak’s Advanced Feature Set for Twilio Call Tracking Metrics

Reporting and Analytics

Customer Analytics & Monitoring

Track call sources by area code, zip code, and campaign for accurate attribution and increased ROI.

Call Recording with Password Protection

Call Recording with Password Protection

Record important conversations securely and review them for quality assurance or team training.

Benefits of BYON

Benefits of BYON (Bring Your Own Number)

Eliminate the risk of losing your numbers by bringing your own numbers (BYON) into the Twilio platform. Mitigate data exposure to third parties and protect customer data.

Multi-Channel Tracking

Multi-Channel Tracking

Monitor interactions across phone, SMS, and web forms, all in one platform—ideal for managing contact center services.

3rd Party Integrations

3rd Party Integrations

Integrate AvidTrak or Twilio with your CRM and other business tools, including Salesforce and HubSpot.

Multi-Level IVRs

Advanced IVR Configuration

Customize IVR setups to improve call flow and customer experience.

Voicemail Management

Voicemail & Callback

Provide voicemails and automated callback options so you never miss a lead again.

Dynamic Number Insertion

Dynamic Number Insertion (DNI)

Assign unique numbers for each campaign to track leads back to their source with precision, providing insights that help refine budget allocation.

Turn more leads into customers

Your Easy Start with AvidTrak & Twilio

1

Sign up with name and let our team contact you.

2

Get a personal demo showing AvidTrak's simplified Twilio integration.

3

Enjoy a 14-day trial with a $20 credit and access to all Twilio integration features, from lead attribution to instant reporting.

4

Subscribe and connect your Twilio account with AvidTrak without coding.

Quick Setup

Quick Setup with No Complex Installations

Boost Conversions:
Filter spam calls and ensure your data reflects only genuine leads, helping your team make data-driven adjustments for higher conversion rates.

Optimize Ad Spend:
Identify the best-performing campaigns and allocate your budget for maximum return on investment.

Unbeatable Value:
Our usage-based pricing ensures you only pay for what you need, with white-label options included.

Smooth Setup and Connect:
Start tracking calls in minutes, with no technical skills required or complex installations.

Our Clients

From small businesses to large agencies, AvidTrak is trusted for our consistent & affordable lead management solutions.

hottest leads

Optimize Lead Management With Twilio Call Tracking

No Technical Skills Required:
Get a user-friendly interface for beginners and non-technical users to set up Twilio connect easily.

Enhanced Call Routing & IVR for Contact Center Services:
Ensure calls are directed to the right agents, improving efficiency and customer satisfaction.

Real-Time Analytics & Instant Alerts:
Track conversions and set alerts for instant notifications, helping you adjust campaigns based on the latest Twilio call tracking metrics.

AI-Powered Call Transcriptions:
Transcribe calls automatically for easy analysis and better understanding of customer interactions.

Schedule a Demo

Easily Integrate AvidTrak with Leading Platforms

Google Ads

Microsoft Advertising

Google Marketing Platform

Google Analytics 4

Google Looker Studio

Zoho

Hubspot

Salesforce

Why Us?

Features
AvidTrak
Other Software
Optimize Ad Spend
Advanced Call Analytics
Dynamic Number Insertion (DNI)
Smooth Upgrade
Multi-Channel Attribution
Customization Options
Cost-Effective Solutions

Choose the Right Plan for Your Lead Tracking Needs

We offer multiple pricing plans with no hidden costs. Get the most out of our services without exceeding your budget. We have the most affordable cloud-based contact center.

Starter

$15 mo
  • 5 Numbers
  • 500 Minutes
  • 500 Call Recording Minutes
  • 500 CNAME Lookup Calls
  • -
Choose Plan

Professional

$30 mo
  • 10 Numbers
  • 1500 Minutes
  • 1500 Call Recording Minutes
  • 100 CNAME Lookup Calls
  • -
Choose Plan

Agency

$55 mo
  • 30 Numbers
  • 2500 Minutes
  • 2500 Call Recording Minutes
  • 300 CNAME Lookup Calls
  • 1000 Client Accounts
Choose Plan

Frequently Asked Questions

Twilio call tracking is a business call tracking tool that allows businesses to monitor and analyze inbound calls and outbound call status to track conversions accurately, reduce spam impact, and improve marketing ROI with granular call tracking metrics.

A key benefit of using AvidTrak to operate your Twilio account is that you do not need to invest time and resources in learning Twilio’s Voice APIs or other technical requirements. AvidTrak simplifies setup with zero coding and ensures accurate data by filtering out spam calls.

Yes, Twilio supports call recording and AI-powered transcription for easy review and analysis. With Twilio voice insights, you gain access to detailed call data, making phone call tracking simple and effective. Take advantage of AvidTrak with Twilio to make this process smooth and easy!

No, AvidTrak's integration with Twilio requires no technical skills, making it simple to set up and use in real-time, with select event tracking options.

With Twilio call tracking, you can track phone calls, SMS, voice & fax, and web interactions all within one platform, providing a comprehensive programmable voice solution that improves campaign call traffic tracking.

Call recording with transcription helps you understand customer interactions by monitoring event action and progress calls, allowing for better targeting and personalized marketing based on key phrases and customer needs.

If you have an existing Twilio account, simply obtain your Twilio connect credentials (SID and Authorization token) and plug them into your AvidTrak account. If you’re new to Twilio, sign up, enter your credit card details in Twilio’s billing section, and obtain the required credentials to get started.

For digital marketing agencies, AvidTrak offers campaign metrics tracking through dynamic number insertion (DNI). By using AvidTrak’s JavaScript, you can dynamically replace phone numbers on your web pages with Twilio call tracking numbers. This ensures you can monitor sources and optimize your call tracking for marketing efforts effectively.

Use AvidTrak tracking to identify the most profitable marketing channel: search, social media, digital media content, email, and print campaigns.

AvidTrak captures Caller ID, Caller Name, and Caller location.

Use AvidTrak to follow customers’ digital journeys. Track pages leading to the highest customer engagement.

Deploy AvidTrak to obtain critical information such as time to connect, engagement duration with callers, and productivity stats of sales teams.

Never Miss a Lead Again with AvidTrak! Optimize Your Process Today!

14 days free trial | No credit card required | No white-label setup fees

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