CALL TRACKING

Our call tracking product works by assigning a unique phone number to each email marketing campaign that you create within our system. When a number is called, we capture important call data such as the caller’s phone number, the time of the call, the length of the call, call recording, city and state of the caller and the outcome of the call. These data are then reported back to you in real-time through our dashboard, giving you valuable insights into which campaigns are driving actual sales revenue. You can also record phone calls and listen to the recordings at your convenience.

Our call tracking product provides a unique phone number that can be included in email marketing campaigns as a call to action. When someone clicks on that number and calls the business, our system matches the phone call with the email marketing campaign that led to the call. This allows email marketers to track which campaigns are driving phone call leads and adjust their marketing strategies accordingly. Additionally, we can also have the same phone number follow the target to your website.

Our product seamlessly integrates with contact centers through our API, allowing us to capture important call data and report it back to you in real-time. This closed loop reporting enables you to measure the effectiveness of your marketing campaigns and make informed decisions about how to allocate your marketing spend.

Yes, our product can connect with popular analytics platforms such as Google Analytics GA-4 and CRMs such as Salesforce, HubSpot, and Zoho. This enables you to leverage the power of these platforms to gain even deeper insights into your marketing campaigns and better understand the impact on your sales revenue.

There are no extra charges for integrating AvidTrak Call Data into third party CRM, Ad Management Platforms or Analytics Packages.

Our product dynamically swaps out phone numbers on web pages through a snippet of our product’s JavaScript code. This code is applied to all pages where a sales phone number is published, and it associates the phone number with the email marketing traffic that led to the web visit. When a phone call comes in, our system matches the call with the web visit session ID and reports the call match within our platform, allowing marketers to identify which email campaigns are driving phone calls.

Yes, we allow for custom triggers to be implemented so that calls may be filtered to your specification before it is reported as a conversion into an ad management platform.

Yes, every phone call can be setup for post call transcription and word flagging. You can also setup rules for ease in filtering out specific additional categorization calls that meet your specifications.

Our product records phone calls using state-of-the-art technology that ensures high-quality audio capture. We then use advanced speech recognition algorithms to convert the recorded audio to text, which is stored in our system and made searchable for spoken keywords. This enables you to easily search through your call data and find important insights that can help you optimize your marketing campaigns.

It’s incredibly easy to sign up for our product, and it only takes a few minutes to deploy your first marketing campaign. We offer a free 14-day trial with no obligations, and no credit card is needed for signup. Our pricing is the lowest in the industry, and we offer flexible plans that are designed to meet the needs of businesses of all sizes.

We offer full onboarding support to make the process of launching online campaigns simple. We provide guidance on setting up campaigns, integrating with analytics platforms and contact centers, and using our system to track and analyze call data. We also offer customer support to assist users with any issues or questions they may have during their use of our product.

Closed loop reporting allows marketers to track the effectiveness of their campaigns in real time, by identifying which campaigns are driving actual sales revenue. This enables them to make necessary adjustments to their marketing spend and optimize their campaigns for maximum ROI.

Deploying campaigns with our product is simple and straightforward. You can sign up online and start deploying campaigns within minutes. Plus, we offer a free 14-day trial with no obligations and no credit card required for signup.

We store a total of 24 months of data in AvidTrak.

Our call tracking product records phone calls and stores the audio recordings on a secure server that is encrypted to ensure privacy of data. Additionally, users can password protect their audio recordings for an added layer of security.

Our prices are the lowest in the industry. We offer a free 14-day trial with no obligations, and no credit card is needed for signup. After the trial period, our pricing varies depending on the number of phone numbers and minutes of call tracking needed. Users can find more information about our pricing on our website or by contacting our customer support.

Yes, we offer a free 14-day trial with no obligations and no credit card is needed for sign up. You can deploy campaigns within a few minutes and get full onboarding support to make the process of launching online campaigns simple.