Never miss a lead again with AvidTrak's phone call tracking software for agencies. Easily set up and track campaigns for all your clients with the touch of a button. Evaluate campaign performance, monitor lead attribution, and help your clients achieve the highest ROI on their advertising spend. Start your 14-day free trial today!
14 days free trial
No credit card required
No white-label setup fees
Create a customized agency dashboard utilizing your custom agency logo to create the look and feel of your business.
Manage all incoming and outbound call data for multiple clients from a single, user-friendly, easy-to-use dashboard.
Provide clients with unique logins for real-time access to their dashboard and call data with AvidTrak.
Generate custom reports for each client, focusing on relevant insights. Add custom branding with client or agency logos & set varied access levels for clients and agency users.
Create a single Master Agency account that allows you to manage all your clients from the same dashboard.
Use the DNI feature to track and evaluate the performance of every client campaign.
Record phone calls to analyze agent performance and evaluate the customer experience.
Easily integrate with Salesforce, Zoho, and HubSpot to analyze campaign performance and call tracking metrics.
Use the IVR feature to efficiently route calls to the relevant agents and departments, enhancing the caller experience.
Use the built-in AI feature to track and implement keywords that yield the highest conversion rates.
Effectively manage incoming calls by routing to agents, departments, or offices based on time of day, agent load, or other custom rules that can be set up easily.
Use the AvidTrak exclusive DNI with Zip Code matching feature to route calls to relevant locations in real time.
Set up your client’s AvidTrak account
Add JavaScript tracking code on the client’s webpages
Apply Google / MSN tags to your Ads
Assign call tracking numbers to your marketing channels
View reports hourly, daily, weekly, monthly or via automated emails
Acquire and setup call tracking numbers with recording, greeting, voicemail, IVR and email alerts
View reports online or via automated email reports
Pay for call tracking or enable your clients to pay directly
Acquire and setup mobile call tracking numbers with recording, greeting, voicemail, IVR and email alerts
Track calls back to the Ad creative, publisher and Ad network that created the call
Utilize customized tags in display Ads to route calls to specific call centers
Improve the Quality of your Leads:
AvidTrak’s call tracking data for agencies allows clients to analyze real-time data to continually evaluate and improve the efficacy of each element of their marketing campaigns.
Call Forwarding:
Use the call forwarding feature to answer incoming calls from any device or location, ensuring that every call is answered and no lead goes to waste.
Local and Toll-Free Numbers:
Acquire a call tracking number from our expansive library of local and toll-free phone numbers to service your local and nationwide clients.
ROBO Call Blocking:
Use the ROBO call blocking feature to block unwanted calls and eliminate time wasted answering spam calls with our call tracking software for lead generation.
Whisper:
A discreet whisper message alerts the call receiver of the lead source, providing the receiver the opportunity to customize their response to the source.
SMS / Text Conversation:
Send and receive text messages for instant engagement and feedback with your clients using AvidTrak’s call tracking for marketing agencies.
Voicemail:
Set the number of rings before auto-activation of voicemail. Receive email or SMS alerts for missed calls and access recordings on our platform.
Static Number Insertion:
Assign a static phone number to each marketing channel or campaign to link calls and track call performance for marketing clarity and maximize direct marketing dollars on high-converting channels.
From small businesses to large agencies, AvidTrak is trusted for our consistent & affordable lead management solutions.
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Features
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AvidTrak
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Other Software
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| Granular Keyword Tracking | ||
| Advanced Call Analytics | ||
| Dynamic Number Insertion (DNI) | ||
| Advanced Call Routing | ||
| Multi-Channel Attribution | ||
| Customization Options | ||
| Cost-Effective Solutions |
$20 free credit. Use it your way, combine numbers and minutes to meet your tracking goals perfectly.
Unrestricted access to top-tier features for 14 days.
An easy setup and user-friendly interface ensures you’re tracking leads within minutes, not hours.
Call recording software enables businesses to record, save, and review phone conversations. It supports improving customer service, training team members, and ensuring compliance with industry standards by keeping an accurate log of all calls. This can be particularly valuable for B2B marketing strategies, as it allows for clear insights into client interactions and marketing touchpoints across various marketing activities.
AvidTrak’s agency call tracking provides insights into sales calls, helping managers track performance, recognize improvement areas, and spot potential training needs. Features like transcription and keyword flagging enable quick access to critical conversations, boosting team productivity and helping drive more effective customer interactions.
Call tracking for marketing agencies is vital to capture key call details, track lead sources, and assess marketing impact. With AvidTrak’s integration capabilities (such as Google Ads and CRM tools), you can monitor call performance by source, optimize campaigns based on call data, and ensure that leads from each campaign are effectively followed up, leading to clearer marketing insights.
Our call tracking software for lead generation provides real-time analytics, customizable call routing, and insights into peak call times. It helps you improve marketing effectiveness by tracking conversions across all your campaigns and identifying valuable leads. With AvidTrak, agencies can also improve quality lead generation by tracking offline conversions and marketing metrics linked to specific client accounts.
Call tracking for agencies ensures you get a complete marketing picture by identifying which campaigns convert leads into customers. With detailed reports on calls, conversion rates, and accurate conversion attribution, agencies can allocate marketing budgets more effectively and boost ROI. This sophisticated call-tracking system allows agencies to understand client relations better & provides critical tracking call analytics that pinpoint high-performing marketing funnel stages.
Yes, our best call tracking software allows you to track both incoming and outbound calls. This feature provides a clear view of customer calls, aiding in business marketing and B2B sales by ensuring accurate insights into every type of business call. It helps improve customer service and sales team performance, ultimately driving better quality of leads and supporting client success managers in maintaining strong client relationships.
Use AvidTrak tracking to identify the most profitable marketing channel: search, social media, digital media content, email, and print campaigns.
AvidTrak captures Caller ID, Caller Name, and Caller location.
Use AvidTrak to follow customers’ digital journeys. Track pages leading to the highest customer engagement.
Deploy AvidTrak to obtain critical information such as time to connect, engagement duration with callers, and productivity stats of sales teams.
14 days free trial | No credit card required | No white-label setup fees
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