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Call Tracking Software for Agencies Need Clear Client Attribution

  • Track phone calls from Google Ads, paid search ads, and other marketing campaigns
  • Manage multiple client accounts with one centralized agency call tracking
  • Generate call attribution reports for every client & campaign
  • Use AI-powered call transcription and conversation analysis to understand lead intent

AvidTrak helps agencies see which campaigns, keywords, and channels are actually driving phone calls for each client.

Use white-label reporting, Dynamic Number Insertion, AI call transcription, conversation outcome extraction, routing, and CRM integrations to show clients which campaigns generate qualified phone leads.

Start 14-Day Free Trial Schedule Agency Demo

14 days free trial

No credit card required

No white-label setup fees

BUILT FOR AGENCIES

Agencies and Client-Facing Teams That Trust AvidTrak

AvidTrak supports agencies, PPC teams, SEO teams, franchise marketers, and client-facing teams that need clear call attribution and client-ready reports.

Client Reporting

Built for
Client Reporting

Give clients a clearer view of call volume, source, recordings, transcripts, and campaign results.

Multi-Client Work

Built for
Multi-Client Work

Manage client accounts, tracking numbers, campaign data, and reporting from one agency setup.

Lead Quality

Built for
Lead Quality

Use AI transcription and outcome extraction to see which calls included pricing requests, bookings, or follow-up needs.

How Agencies Use AvidTrak

AvidTrak helps agencies track, analyze, and report on phone calls across every channel and every client.

PPC

PPC Agencies

Track phone calls from Google Ads by campaign, ad group, keyword, and landing page. AvidTrak helps PPC teams report on calls, not only clicks.

SEO

SEO Agencies

Show which organic pages, local landing pages, and service pages generate phone calls. AvidTrak helps SEO teams connect ranking work to phone lead activity.

Franchise

Franchise Marketing Agencies

Track and route calls by location, campaign, region, or service area. AvidTrak helps agencies manage multi-location call attribution without mixing client or location data.

Full-Service

Full-Service Agencies

Track calls from PPC, SEO, social media, email, display, print, radio, TV, and other marketing channels. AvidTrak keeps call data organized by account and campaign.

Local

Local Marketing Agencies

Show local service clients which campaigns create calls, which calls are qualified, and which callers need follow-up. AvidTrak helps agencies make phone lead reports easier to explain.

Lead Gen

Lead Generation Agencies

Use call recordings, transcripts, summaries, and outcomes to show lead quality. AvidTrak helps agencies separate qualified calls from spam, support calls, and low-intent inquiries.

Built for Agencies. Trusted by Teams.

Manage multiple clients from one dashboard.

Deliver clear, client-ready call reports.

Get expert support when you need it.

Agency Call Tracking Features Built Into AvidTrak

AvidTrak helps agencies manage client accounts, track calls by campaign, review lead quality, and connect call data with client-ready reporting workflows.

White-Label Dashboards

Share client-facing call data under your agency brand. Clients can review call activity, recordings, and campaign performance without vendor-branded screenshots or manual spreadsheets.

Multi-Client Account Management

Organize call tracking by client, campaign, location, and team. AvidTrak helps agencies manage many accounts without mixing call logs, numbers, or reports.

Client Access Controls

Give each client access to the right data. Agencies can control which reports, recordings, call logs, and campaign details each client can view.

Keyword-Level PPC Attribution

Track which paid search keywords and ad groups generate phone calls. AvidTrak helps PPC teams compare campaigns by call quality, not only click data.

Dynamic Number Insertion

Show different tracking numbers based on the visitor's source. AvidTrak can connect website calls to Google Ads, SEO, social media, email, and other channels.

AI Call Transcription

Turn calls into searchable transcripts so agencies and clients can review conversations faster. Transcripts help teams understand caller intent, objections, and follow-up needs.

Conversation Outcome Extraction

Identify call outcomes such as pricing requests, bookings, quote requests, support issues, and qualified lead signals. Agencies can report call quality, not only call count.

Advanced Call Routing

Route calls by location, business hours, campaign, IVR option, or team availability. AvidTrak helps agencies support clients with multiple offices, service areas, or departments.

CRM and Analytics Integrations

Send call data into tools such as Google Ads, GA4, HubSpot, Salesforce, Zoho, Looker Studio, and Google Sheets. AvidTrak helps agencies connect call activity to client reporting.

FOR AGENCIES

White-Label Reporting for Agencies

AvidTrak helps agencies turn call tracking into a client-facing reporting service. With white-label reporting, agencies can present call attribution, recordings, transcripts, lead outcomes, and campaign results under their own brand.

This matters because clients do not only want to know how many calls came in. They want to know which campaigns created those calls, which calls were qualified, and which leads deserve follow-up.

Get White-Label Call Tracking for your Agency

100% White-Label • Your Brand, Your Clients, Your Data

White-Label Reporting Dashboard

What Agencies Can Show in White-Label Reports

Campaign Source

Show whether calls came from Google Ads, SEO, social media, email, print, radio, TV, or other channels.

Keyword and Landing Page

Show which paid search keywords, ad groups, and landing pages generated phone calls.

Call Recording and Transcript

Give clients access to call recordings and searchable AI transcripts where call recording consent rules allow.

Lead Outcome

Show which calls included pricing requests, quote requests, bookings, support issues, or follow-up needs.

Client Account View

Keep reporting separated by client, location, campaign, and team so each client sees the right data.

Branded Delivery

Share client-facing reports through agency-branded dashboards instead of sending vendor-branded screenshots or manual exports.

How Agencies Launch Call Tracking With AvidTrak

Set up client accounts, assign tracking numbers, analyze calls, and deliver branded reports from one agency-ready call tracking system.

Step 1

Set Up Client Accounts

Create separate client accounts and define access by client, team, campaign, or role. This keeps reporting clean across multiple accounts.

Step 2

Assign Tracking Numbers and DNI

Add tracking numbers to campaigns and install Dynamic Number Insertion on client websites. AvidTrak can match inbound calls to the source, campaign, keyword, or landing page.

Step 3

Route, Record, and Analyze Calls

Route calls by location, campaign, business hours, or availability. Record and transcribe calls so teams can review caller intent, keywords, summaries, and outcomes.

Step 4

Deliver Client Reports

Share campaign, keyword, call source, lead outcome, and call quality reports through white-label dashboards or connected reporting tools.

Set Up Agency Call Tracking Schedule Demo for your Agency

What Agencies Can Report to Clients

Use this as a compact report menu or card stack.

Campaign Call Reports

Show which campaigns generated phone calls and which channels produced better call activity.

Keyword Call Reports

Show which paid search terms, ad groups, and ads generated phone calls from PPC campaigns.

Lead Quality Reports

Separate qualified calls from spam, support calls, missed calls, wrong numbers, and low-intent inquiries.

Call Outcome Reports

Show which calls included bookings, pricing requests, quote requests, service questions, or follow-up needs.

Location Reports

Show call activity by office, franchise location, service area, or region.

Source Reports

Show calls from Google Ads, SEO, social, email, display, print, radio, TV, and other sources.

Tools Agencies Use to Manage Client Calls

Static Number Insertion

Assign fixed tracking numbers to offline campaigns, print ads, billboards, radio campaigns, direct mail, or location-specific campaigns.

Dynamic Number Insertion

Show tracking numbers based on website visitor source so agencies can connect calls to campaigns, keywords, and landing pages.

Call Forwarding

Send inbound calls to the right client team, office, device, or location based on setup rules.

Call Routing

Route calls by business hours, location, campaign, department, IVR option, or availability.

Robocall Filtering

Reduce spam and unwanted calls so client reports reflect real customer activity more accurately.

SMS Follow-Up

Help client teams continue conversations after calls, missed calls, or lead inquiries.

Voicemail Alerts

Notify teams when a call is missed so clients can respond before the lead goes cold.

Call Whisper

Play a short message before the call connects so agents know the source, campaign, or client context.

Easy Integrations for Agency Call Tracking

AvidTrak connects call data with the tools agencies already use for ads, analytics, CRM, and client reporting.

Google Ads

Google Ads

Microsoft Advertising

Microsoft Advertising

Google Marketing Platform

Google Marketing Platform

Google Analytics 4

Google Analytics 4

Google Looker Studio

Google Looker Studio

Zoho

Zoho

HubSpot

HubSpot

Salesforce

Salesforce

View Call Tracking Integrations

AvidTrak vs Other Agency Call Tracking Software

AvidTrak is built for agencies. It combines powerful call tracking, AI insights, and white-label reporting in one platform so you can deliver more value to clients without the complexity or cost of enterprise solutions.

AvidTrak Is a Strong Fit When Agencies Need:
  • White-label dashboards and reports
  • Multi-client account management
  • Keyword-level PPC call attribution
  • Dynamic Number Insertion
  • AI call transcription
  • Conversation outcome extraction
  • Call routing for client teams and locations
  • CRM, ad, and analytics integrations
  • Public agency pricing
  • No white-label setup fees
Built for agencies. Designed to scale with you.

Powerful. Flexible. Transparent.

Basic Call Tracking Tools May Fall Short When Agencies Need:
  • Client-specific reporting
  • White-label presentation
  • Multi-client account separation
  • AI outcome reporting
  • Location-based routing
  • Agency dashboard control
  • Clear pricing for client portfolios

Good for getting started. Limited for growing agencies.

Enterprise Call Tracking Tools May Be Too Heavy When Agencies Need:
  • A faster setup
  • Public pricing
  • Lower monthly cost
  • A simpler agency workflow
  • Call tracking without enterprise contract requirements

Powerful but complex. Not always the right fit for agencies.

What Makes AvidTrak Different for Agencies?

Agency-focused features that help you manage clients, reporting, and call tracking more effectively.

Agency Plan With Client Accounts

AvidTrak's Agency plan supports up to 1,000 client accounts, which helps agencies manage client reporting from one setup.

No White-Label Setup Fees

Agencies can use white-label reporting without paying a separate setup fee.

Public Agency Pricing

AvidTrak lists agency pricing publicly, which helps teams plan call tracking costs before speaking with sales.

AI for Call Quality

AvidTrak helps agencies understand caller intent, outcomes, summaries, keywords, and sentiment.

Routing for Client Teams

AvidTrak helps agencies route calls by location, business hours, campaign, IVR option, or team availability.

Reporting for Client Retention

AvidTrak helps agencies show phone lead value more clearly, which can support stronger client reporting and retention.

Affordable Call Tracking Software for Agencies

AvidTrak's Agency plan is built for teams that manage multiple client accounts, campaigns, tracking numbers, recordings, and reports.

Sign up for your FREE TRIAL today!

$20 free credit. Use it your way, combine numbers and minutes to meet your tracking goals perfectly.

Unrestricted access to top-tier features for 14 days.

An easy setup and user-friendly interface ensures you're tracking leads within minutes, not hours.

Agency Plan

Agency

$55mo
  • 30 Numbers
  • 2,500 Minutes
  • 2,500 Call Recording Minutes
  • 300 CNAME Lookup Calls
  • 1,000 Client Accounts
Choose Agency Plan

What Marketing Agencies Are Saying About AvidTrak

AvidTrak helps marketing agencies track client calls, prove campaign value, and get responsive support when reporting, setup, or call attribution needs attention

NT
Nathan Tiessen

Convertus

“AvidTrak’s dedication to client care stood out immediately.”

We received highly responsive support for complex call tracking setups, including unique DNI and campaign-token scenarios. We expanded from 5 tracked projects to 50 while AvidTrak stayed committed to our growth.

50 Projects
KY
Kollin Yelensky

Think Integrated

“The product fit our needs, and the customer service sealed the deal.”

We found the platform easy to use, and the fast, helpful support made the difference. After 5+ years, we still value both the product and the consistency of AvidTrak’s updates and service

5+ Years
SM
Sadiq M.

Wholesale Brand

“AvidTrak combined precise call tracking with truly human support.”

We gained accurate call tracking, better visibility into marketing performance, and stronger customer insight. The responsive human support helped us make data-driven campaign decisions with confidence.

Marketing Insights

Agency Call Tracking FAQs

The best call tracking software for agencies should track calls by client, campaign, keyword, landing page, source, and lead outcome. AvidTrak supports white-label dashboards, multi-client account management, AI call transcription, call routing, and client reporting for agencies.

Yes. AvidTrak supports white-label call tracking dashboards and reports that agencies can share with clients under their own brand. Agencies can use these reports to show call activity, campaign source, recordings, transcripts, and lead outcomes.

Yes. AvidTrak supports multi-client account management. Agencies can organize client campaigns, tracking numbers, call logs, reports, and access controls separately so each client's data stays clear.

Yes. AvidTrak supports PPC call tracking through campaign and keyword attribution. Agencies can connect inbound calls to Google Ads campaigns, ad groups, keywords, and landing pages using Dynamic Number Insertion.

Yes. AvidTrak supports AI-powered call transcription. Agencies can use transcripts, summaries, keywords, sentiment, and conversation outcomes to review call quality and understand caller intent.

Yes. AvidTrak helps agencies identify call outcomes such as pricing requests, quote requests, booking intent, support issues, and follow-up needs. This helps agencies report lead quality instead of only showing call volume.

Yes. AvidTrak supports call routing by location, business hours, campaign, department, IVR option, or availability. Agencies can use these routing options for franchise, multi-location, and local service clients.

Agencies often need integrations with advertising, CRM, analytics, and reporting platforms. AvidTrak connects with tools such as Google Ads, GA4, Google Looker Studio, HubSpot, Salesforce, Zoho, and Google Sheets.

AvidTrak's Agency plan costs $55/month and includes 30 numbers, 2,500 minutes, 2,500 call recording minutes, 300 CNAME lookup calls, and 1,000 client accounts. AvidTrak also offers a 14-day free trial.

Yes. AvidTrak is useful for agencies managing SEO and PPC clients because it connects phone calls to campaigns, keywords, landing pages, sources, recordings, transcripts, and outcomes.

Maximize Every Client Campaign With AvidTrak Call Tracking for Agencies

AvidTrak helps agencies prove which campaigns generate qualified phone leads for each client.

14 days free trial. No credit card required. No white-label setup fees.

Start Free Trial Schedule Agency Demo

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Learn About Intelligent Call Tracking