Call Tracking API for Attribution, Routing, and CRM Sync

Build, manage, and sync call tracking data across campaigns and systems.

Use AvidTrak call tracking API to provision tracking phone numbers, configure routing, IVR menus, and DNI programmatically, and retrieve call events, recordings, transcripts, and outcomes. Access call recording api data, connect with CRM integration, and sync calls from Google Ads and Google Organic into marketing attribution and analytics systems for accurate reporting.

Get developer-ready access with API keys, clear Method URL structure, sample requests, and dedicated support.

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What You Can Build with AvidTrak’s API Call Tracking

Automated Number

Automated Number Provisioning

Create and assign tracking phone numbers for campaigns, ad groups, or locations using the call tracking API. This supports agency onboarding and multi-location setups, with simple provisioning requests and API keys to manage numbers across accounts.

Advanced Routing

Advanced Routing & Queues

Set up routing logic, IVR menus, and DNI programmatically with the call tracking API. Route calls based on business hours, ZIP code, or team availability, making it easier to handle multi-location or service-based target-company workflows.

Real-Time Event

Event Streaming & Call Data Access

Retrieve call events, recordings, and AI-powered transcriptions through the call recording API. Use webhook payloads with call outcomes, duration, and speech-to-text conversion data to build dashboards or trigger actions using API call tracking.

Integrations

Conversions & CRM Sync

Send call data from Google Ads and Google Organic into CRM systems such as Salesforce or HubSpot. Use the call tracking api to sync outcomes, update lead records, and connect call tracking with marketing attribution and reporting.

Track Calls Now

API Access for Call Recording, Routing, & Reporting

Advanced Routing

Number Search & Inventory

Search, purchase, and assign tracking phone numbers using the call tracking API. Check availability and status, and manage local or toll-free numbers across campaigns, locations, or client accounts.

Attribution & Reporting

Call Routing

Configure routing rules, IVR menus, and queue logic through API endpoints. Route calls by business hours, ZIP code, or team availability, and control call flow using programmatic updates.

Dynamic Number

Dynamic Number Insertion Management

Manage DNI rules with page-level targeting, session logic, and class-based control. Support Google Organic and paid campaigns with accurate attribution across landing page parameter tracking.

Analytics API

AI & Analytics API

Access AI-powered call transcriptions, outcomes, and sentiment through the call recording API. Filter API call tracking data by campaign, keyword, geo, or maximum duration to analyze call performance and intent.

Integrations

CRM & Marketing Attribution Sync

Connect call tracking data with Google Ads, GA4, and CRM systems using native integrations. Define conversion rules and sync call outcomes to support marketing attribution and reporting workflows

Alerts

Alerts & Reporting API

Trigger alerts and summaries based on API call tracking events. Send updates to dashboards or tools, and monitor call activity using structured reporting tied to campaign performance.

Compliance Controls

Compliance Controls

Manage access to recordings and transcripts through the call recording api with role-based permissions. Configure retention rules, consent messages, and automatic deletion to align with privacy and compliance requirements.

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Web Service API

Developer Access to Call Data, Events, & Controls

  • Secure Authentication:

    Access the platform using API keys with scoped permissions for account and number management. Control access across environments and securely manage integrations tied to call tracking, routing, and reporting workflows.

  • JSON-Based Requests:

    Send and receive data using JSON over HTTPS with structured Method URL formats. Support for pagination, filtering, and idempotency keys helps maintain consistent provisioning, updates, and reliable API call tracking operations.

  • Flexible Rate Limits:

    Manage request volume with defined per-minute and daily limits. Monitor usage and maintain stable performance when handling call events, number provisioning, and reporting across multiple campaigns or accounts.

  • Testing Sandbox:

    Test integrations using sandbox numbers, mock call events, and sample AI-powered transcriptions. Validate routing logic, call outcomes, and speech-to-text conversion before moving into production environments.

  • Real-Time Webhooks:

    Receive event updates such as call_started, recording_ready, and transcript_ready. Webhooks deliver structured payloads for call events, outcomes, and recordings, supporting dashboards, CRM updates, and downstream automation.


Our Clients

Apollidon
A-1 Concrete Leveling
Smooth Digital
Morbiz
MissQuito
Critter Control
New Horizons
Supply Post
Trutech Wildlife Service
Wabash
Think Integrated
Secure

Reliable, Secure, and Developer-Ready Call Tracking API

  • Uptime & Monitoring:

    AvidTrak tracks call events, webhook delivery, and failures across API call workflows. Monitor event status, retries, and delivery logs to maintain consistent reporting across routing, recordings, and analytics systems.

  • Developer Support:

    Get support for API setup, routing logic, and CRM integration use cases. AvidTrak helps teams manage custom solutions, debugging, and deployment in complex call tracking environments and multi-account implementations.

  • Transparent Pricing:

    Billing is based on actual usage across call tracking and recording api, and reporting endpoints. AvidTrak keeps pricing straightforward, so teams can track request volume, recording access, and data usage easily.

  • Data Privacy & Access Control:

    Control access to recordings and AI-powered transcriptions using role-based permissions. Secure links with passwords and restrict access by user type, supporting privacy requirements across CRM integration and reporting workflows.

  • Retention & Compliance:

    Configure auto-deletion windows for logs, transcripts, and recordings. Tokenized caller data keeps personally identifiable information secure within the call tracking API environment.


See How to Start with AvidTrak API

Easy Integrations

Google Ads

Google Ads

Microsoft Advertising

Microsoft Advertising

Google Marketing Platform

Google Marketing Platform

Google Analytics 4

Google Analytics 4

Google Looker Studio

Google Looker Studio

Zoho

Zoho

Hubspot

Hubspot

Salesforce

Salesforce

Learn More About Integrations

Why Us?

Features
AvidTrak
Other Software
Real-Time Call Monitoring
AI-Powered Transcription & Outcome Extraction
Dynamic Number Insertion (DNI) Support
RESTful Web Service API
Secure Call Recording API Access
Role-Based Data & Privacy Controls
Transparent, Usage-Based Pricing

Simple Pricing for Complex Tracking Needs

Starter

Starter

$15 mo
  • 5 Numbers
  • 500 Minutes
  • 500 Call Recording Minutes
  • 500 CNAME Lookup Calls
  • -
Choose Plan
Professional

Professional

$30 mo
  • 10 Numbers
  • 1500 Minutes
  • 1500 Call Recording Minutes
  • 100 CNAME Lookup Calls
  • -
Choose Plan
Agency

Agency

$55 mo
  • 30 Numbers
  • 2500 Minutes
  • 2500 Call Recording Minutes
  • 300 CNAME Lookup Calls
  • 1000 Client Accounts
Choose Plan

Frequently Asked Questions

Use API keys with scoped permissions to authenticate requests. Send JSON over HTTPS using defined Method URL endpoints to access call tracking, routing, recordings, and analytics across single or multi-account environments.

Yes. The call tracking API allows you to create, assign, and manage tracking phone numbers for campaigns, locations, or accounts. This supports automated provisioning workflows for agencies and multi-location businesses.

Use API endpoints to set routing logic, IVR menus, queues, and business-hour rules. You can route calls by ZIP code, availability, or campaign source for flexible call tracking and lead handling.

Access call data using the call recording API, including recordings, AI-powered transcriptions, outcomes, and speech-to-text conversion. Filter by campaign, keyword, geo, or maximum duration for detailed API call tracking.

Yes. Sync call data with CRM integration tools such as Salesforce or HubSpot, and push conversions to Google Ads or GA4. This connects call tracking with marketing attribution and reporting workflows.

Subscribe to events such as call_started, call_answered, call_ended, recording_ready, and transcript_ready. Webhooks deliver structured payloads for API call tracking, enabling dashboards, alerts, and CRM updates.

The call recording API supports password-protected access, role-based permissions, and retention controls. Configure auto-deletion for recordings and transcripts to meet privacy requirements and control access across teams.

Yes. Use sandbox numbers, mock events, and sample AI-powered transcriptions to test routing, recordings, and workflows. This helps validate integrations before deploying call-tracking API use cases in production.

Explore AvidTrak’s Offerings

Calls & Leads Tracking

Calls & Leads Tracking

Calls & Leads Tracking

Lead Maximizer

Lead Maximizer

Lead Maximizer

Marketing Agencies

Marketing Agencies

Marketing Agencies

Insight & Reports

Insight & Reports

Insight & Reports

Configure Routing, Recordings, and Attribution Through API Access - Try AvidTrak Today!

Use AvidTrak to provision tracking numbers, configure routing, and sync call data into CRM and analytics systems. Access API keys, test endpoints, and move from setup to production with reliable support.

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Learn About Intelligent Call Tracking