Your tracking number already captures every call. Now it captures every text — respond from your phone, or manage high volumes from AvidTrak's messaging dashboard. Every conversation attributed, logged, and reported.
The same number that attributes your calls now captures every text — automatically forwarded, attributed to its source, and stored in your dashboard.
A prospect on your website — often a customer who prefers texting to calling — sends a message to your tracking number. That number is already tied to a specific campaign, keyword, or landing page in AvidTrak.
The message is instantly available in your AvidTrak dashboard and forwarded to your mobile phone. You choose how to respond — from your device or from the platform — depending on your volume and preference.
The full conversation is stored in AvidTrak. You see which campaign drove each text, which page the visitor came from, and can push that conversion directly to Google Ads, Meta, or your CRM.
Whether you're a solo operator who wants texts on your phone, a busy team managing dozens of conversations per hour, or a business that wants AI to handle it entirely — AvidTrak gives you all three options from day one.
Full conversation history, source attribution, and quick-reply — all in one view.
Incoming texts are forwarded to your cellphone just like call forwarding. Reply from your personal device — your customer sees only your business tracking number throughout the entire conversation.
When texts are arriving by the dozen, your personal phone becomes impractical. AvidTrak's messaging dashboard lets you see every active conversation in a single clean interface — read the full history, respond quickly, and see which campaign drove each thread. Purpose-built for businesses handling real volume.
Best for high-volume teamsAvidTrak's AI assistant Leena reads each incoming message, understands the context, and responds based on her training — handling the entire conversation without you lifting a finger. A copy of every exchange is delivered to you so you stay informed. Perfect for after-hours coverage or freeing your team for higher-value work.
AI-powered · Select accountsBuilt for small businesses and marketing agencies who need real results — not developer complexity.
Texts to your tracking number are forwarded to your mobile, just like call forwarding. Your customer always sees only your business number — you reply from your own device.
Know which campaign, keyword, and landing page drove each text. Report those conversions into Google Ads, Meta, and Microsoft Ads — the same intelligence you rely on for calls.
When a call goes unanswered, AvidTrak instantly alerts you by SMS so you can follow up before the lead moves on to a competitor.
When a visitor submits your contact form, AvidTrak opens an SMS conversation automatically via webhook — so you're texting while the lead is still warm.
Text conversations are logged as leads in Salesforce, HubSpot, and Zoho. Conversions flow into GA4 — calls and texts together, giving you the complete attribution picture.
Verified AvidTrak accounts can send compliant outbound SMS to opted-in lists — appointment reminders, promotions, and re-engagement sequences.
Verified accountsAvidTrak's AI Outcome tool — already trusted and loved by our call tracking customers — now applies the same intelligence to your text conversations. It parses every message thread and delivers a structured summary at the end of each day. No more reading through dozens of conversations to understand what your team accomplished. The AI does it for you.
Before any business can legally send SMS messages, federal law requires registration with The Campaign Registry (TCR) — a process that intimidates most first-time applicants. AvidTrak guides you through every step with a dedicated compliance guide so you pass on the first try.
Standalone SMS platforms tell you a text came in. AvidTrak tells you which ad drove it, what the conversation's outcome was — and reports that conversion back to your ad platform automatically.
| Capability | AvidTrak | Typical SMS-only tools |
|---|---|---|
| SMS source attribution — which ad and keyword drove the text | ✓ | ✗ |
| Calls and texts in one dashboard | ✓ | ✗ |
| Respond from phone or dashboard — your choice | ✓ | Limited |
| AI Outcome summaries — daily intent and outcome digest | ✓ | ✗ |
| AI virtual agent (Leena) for hands-off conversations | ✓ | Limited |
| Google Ads & Meta conversion reporting | ✓ | Some |
| Guided A2P 10DLC compliance setup | ✓ | ✗ |
| Salesforce / HubSpot / Zoho CRM integration | ✓ | Some |
| No annual contract | ✓ | ✗ |
| Live human support — real people, real phones | ✓ | Varies |
If your customers call before they buy, they text before they call. AvidTrak messaging works across every industry where phone contact drives revenue.
Appointment booking, reminders, patient follow-ups
HVAC, plumbing, roofing, landscaping, pest control
Listing inquiries and showing coordination
Veterinary, grooming, and animal control
Sensitive family inquiries and care coordination
Repair shops, dealerships, and detailers
Timely, responsive contact when it matters most
Unified attribution across your entire client portfolio
No monthly minimums, no annual contracts, no per-seat fees. Start with a 14-day free trial and $20 in messaging credit.
14-day free trial · $20 messaging credit · No credit card required · Questions? (888) 426-9519 or Info@AvidTrak.com
No. AvidTrak is configured entirely through a web dashboard. No code, no API keys, no technical background required. If you can set up call forwarding, you can set up SMS messaging.
A2P 10DLC is the federal compliance framework for business SMS — required by law before any business can send texts from a 10-digit number. AvidTrak walks you through the entire registration process with pre-written consent language and a step-by-step guide so you pass on the first try.
Yes. Texts to your tracking number are forwarded to your cellphone and you reply from your own device — your customer only ever sees your business number. For higher volumes, AvidTrak's messaging dashboard lets you manage multiple threads efficiently from one screen.
AI Outcomes parses your message conversations and delivers a structured end-of-day summary — classifying the intent (appointment request, quote, support) and outcome (booked, callback needed, resolved) of each conversation. Already loved by our voice customers, it's coming to messaging shortly.
Leena reads incoming messages, understands the visitor's question based on her training, and responds — handling the full conversation without you. You receive a copy of every exchange. She's ideal for after-hours coverage and high-volume periods.
Each tracking number is tied to a specific campaign, keyword, or landing page. When someone texts that number, AvidTrak logs which source drove the conversation and reports the conversion to your ad platforms and CRM — exactly as it does for calls.
No. AvidTrak messaging is month-to-month. Pause or cancel your campaign registration at any time. Your one-time brand registration fee remains valid permanently — you never pay it twice.
Absolutely. AvidTrak is used by hundreds of marketing agencies managing call tracking — and now messaging — across their client portfolios. Each client's campaigns, numbers, conversations, and attribution data are fully separated within your account.
$20 in messaging credit. Full feature access. A team that picks up the phone when you have questions.
Contact us to schedule your demo today.