Easily track, record, and analyze calls in real time with AvidTrak’s advanced phone lead tracking, giving you the tools to enhance your marketing impact, cut out spam, and convert more leads with actionable insights. Focus on high-value leads, enhance customer interactions, and improve ROI - all with one dashboard!
14 days free trial
No credit card required
No white-label setup fees
Identify high-converting campaigns by gaining insights into keywords, websites, search terms, and other marketing tools that drive leads to your business.
Connect every phone call to your marketing campaigns to precisely analyze your marketing spend and improve the ROI of each advertising campaign.
Capture every lead with after-hours call routing, ensuring inbound calls are directed to after-hours agents or to voicemail so your sales teams never miss a potential customer.
Protect sensitive call recordings with password encryption, allowing you to control access and share insights only with trusted team members, securing your customer data.
Minimize customer hold times and annoyance with our voicemail feature that allows customers to leave a message or request a callback as soon as an agent is available.
Ensure accurate phone call attribution by tracking calls across all marketing channels, such as PPC, social media, and email, to evaluate the effectiveness of each marketing tactic.
Set the right tone with caller greetings that introduce your business with a warm welcome, creating trust from the first interaction and reinforcing your brand’s commitment to service.
Monitor your call tracking performance in real-time with customizable dashboards that provide actionable marketing insights and detailed call reports.
Acquire target audience through demand gen platforms.
Use all-in-one lead-tracking software to route calls instantly to the right agent, nurturing quality leads & automatically sending them into your CRM.
Capture and attribute every lead as they engage via calls.
Engage with your leads to qualify prospects using Avidtrak tools.
Avidtrak reports leads into your CRM and demand gen platforms.
Access real-time dashboards and set instant alerts to monitor campaign impact on calls, whether incoming or outgoing, allowing you to adjust in real-time.
Stay Informed with Alerts:
Get instant alerts via email or SMS after each call, letting your marketing team stay updated on phone lead tracking without missing critical follow-ups.
Targeted Call Routing:
Route calls by area code to connect each customer with a local sales rep, improving customer satisfaction and making marketing dollars count.
Automate Record Deletion for Privacy:
Automatically delete call records on a set schedule to protect customer data and ensure compliance, saving you from costly privacy violations.
From small businesses to large agencies, AvidTrak is trusted for our consistent & affordable lead management solutions.
Improve Training with Call Recordings:
Use the recording feature to coach your sales teams, refining sales techniques and enhancing the quality of phone calls with real examples.
Smooth CRM Integration:
Automatically sync lead data with platforms like Salesforce, HubSpot, and Zoho to enhance lead management and reporting efficiency.
Scalable Solution:
Whether managing high volumes of phone calls or scaling down, AvidTrak’s call tracking and recording software adapts to your needs, offering a reliable platform.
Quick Access with Call Transcription:
AvidTrak’s AI-powered transcription tools allow you to flag keywords and analyze conversations for insight into customer needs and intent.
Display the caller’s registered name directly on your phone call tracking dashboard, giving your sales teams immediate insights into each incoming call’s origin. This feature adds a professional touch and builds trust in customer interactions by confirming caller identity.
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Customize how phone numbers appear on your website with our dynamic number insertion (DNI) format options, creating a seamless look for toll-free numbers and regional contacts. Automatically insert unique tracking numbers on specific web pages, attributing calls precisely to marketing campaigns or specific sources.
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Enable interactive voice response (IVR) to guide incoming calls through a structured menu, ensuring customers connect with the right department instantly. This software for sales teams improves call handling, enhances customer satisfaction, and keeps your sales efforts efficient.
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Hear a brief, customized message announcing the lead source before connecting with the caller, giving sales reps context for every call. This call-whispering tool adds value to marketing campaigns by identifying the best-performing sources and improving conversation quality.
Simplify Call Tracking
Make outbound calls directly from your business phone tracking number, ensuring continuity in sales calls and marketing efforts. By calling out from the same number that received the initial inquiry, your sales reps can maintain a better customer experience.
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Features
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AvidTrak
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Other Software
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|---|---|---|
| Extensive Customization | ||
| Multi-channel Attribution | ||
| Automated Voicemail | ||
| Dynamic Number Insertion | ||
| Conversational AI and Speech Analytics | ||
| Affordable Pricing | ||
| Comprehensive Call Tracking Integrations |
AvidTrak offers flexible options that are affordable and convenient, providing all the tools you need for call tracking and recording.
AvidTrak’s phone call tracking and recording software allows you to record inbound and outbound calls, helping you to understand customer interactions and refine your call tracking for marketing to improve sales strategies.
Yes, AvidTrak is an ideal business phone recording software, helping you track and analyze call performance to boost sales conversions.
Smart call routing ensures calls are directed to the right agents based on predefined rules, improving customer experience and call quality.
Conversation analytics analyzes phone call recordings to extract insights about customer behavior, enabling you to optimize call handling and refine sales techniques. By using call tracking for marketing, you gain a better understanding of customer needs, helping you craft targeted strategies.
Yes, AvidTrak generates detailed reports that include metrics like peak call times, call quality, and campaign performance. This analytics call tracking feature ensures you have all the data needed to measure marketing impact and make data-driven decisions.
By recording calls, you can review them to identify areas for improvement in customer interactions and improve the quality of phone calls.
AvidTrak’s RESTful and WebAPIs seamlessly integrate with CRM and contact center systems, simplifying analytics call tracking. AI-driven transcription and keyword flagging enable fast call management, giving your team the tools to handle customer inquiries and sales more efficiently.
Use AvidTrak tracking to identify the most profitable marketing channel: search, social media, digital media content, email, and print campaigns.
AvidTrak captures Caller ID, Caller Name, and Caller location.
Use AvidTrak to follow customers’ digital journeys. Track pages leading to the highest customer engagement.
Deploy AvidTrak to obtain critical information such as time to connect, engagement duration with callers, and productivity stats of sales teams.
14 days free trial | No credit card required | No white-label setup fees
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