Choose From Thousands of Toll Free and Local Numbers to Target National or Local Audiences.

Or

Easily Port Your Existing Numbers to Our Platform.

Get Phone Call Leads Tracking and Analytics at Exceptional Value

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Pinpoint which of your marketing campaigns drive you phone call leads, Track phone calls from all your marketing campaigns: Search, Social, Organic, Display and Print.

$15 / month Get 15-day Free Trial no credit card required

Free Trial Includes

  • 5 Local Numbers
  • 500 Minutes
  • 100 SMS (text messages)
  • 500 Minutes Call Recordings
  • 50 CNAME (caller name)

Sign Up Now!

How does the Free Trial Work?

Your Free Trial account allows you to evaluate our platform for 30-days without entering a credit card. You will get all the features of a paid subscriber and can deploy up to 5 phone numbers in your account. Your free trial will automatically end upon completion of 30-days or when your consumption of phone call minutes exceeds 500 units. If you wish to continue your service after completion of the free trial period, you will need to become a paid subscriber by entering your credit card to prepay for your subscriber package.

Have Questions on Pricing and Free Signup? Email: [email protected]
Includes
  • 5 Local Numbers
  • 500 Minutes
  • 100 SMS
  • 500 Recording Minutes
  • 50 CNAME lookups
Overage Charges

Numbers

Local each
$2.00
Toll-free each
$2.00

Minutes

Local per min
$0.06
Toll-free per min
$0.07

SMS

SMS per segment
$0.015
What are overage charges?

Overage charges are only applied for paid subscribers who exceed applicable monthly package limit for each respective feature.

Features
  • Block Caller
  • Call Forwarding
  • Call Greeting
  • Call Recording
  • Call Whisper
  • Customized Scheduled Reports
  • Distributed Forwarding
  • Dynamic Number Insertion
  • Email / SMS Notifications
  • Interactive Voice Response (IVR)
  • Keyword Call Tracking
  • Offline Call Tracking
  • Online Call Tracking
  • Organic Tracking
  • PPC Tracking
  • Referral Tracking
  • Social Media Tracking
  • URL Targeted DNI
  • Wix,WordPress,Unbounce
More Features
  • Audio to text transcription
  • After Hours Forwarding
  • CNAME lookups
  • Geo Forwarding
  • Reporting API
  • Simul/Seque Forwarding
  • Voicemail
3rd Party Integration
  • Bing Ads
  • Google Analytics
  • Google Ads
  • Google Data Studio
  • HubSpot
  • Salesforce
  • ServiceBridge
  • Zoho CRM
  • Customized Integrations

AvidTrak offers the best prices in the industry for tollfree and local numbers.

All our tracking phone numbers are provided by Tier-1 carriers with exceptional voice quality and termination.
We offer a free trial of our services.

Signup for free Trial

What is a Call Tracking Number

A call tracking number is a virtual, voice over internet protocol (VOIP) phone number that is primarily used to track inbound phone calls. When a phone call is placed into a call tracking phone number, the phone call gets ‘forwarded’ to either an office telephone number, a mobile telephone number or a residential land line. Once the call gets forwarded, the call is answered by a recipient and the call gets logged by call tracking number software for the entire duration of the conversation between the caller and the recipient. The call logging software gathers critical data such as date and time of phone call begin and end times, computes call duration, gathers caller ID of caller, City and State location of caller (by using the Caller ID) and can also record the entire phone conversation in MP3 audio format.

Tracking Number Setup

A call tracking number can also be setup as a ‘softphone’ such that using a web browser or a specific mobile or desktop application, a User can operate the virtual phone number directly to receive inbound calls and make outbound calls.

If you are actively looking to acquire specific digits of tollfree numbers and/or hard to find area codes, because AvidTrak and its carrier partners carry inventory of several millions of tollfree and local tracking numbers in the United States and Canada, your chances are very good that we can provide you with the tracking numbers that you need.

Toll Free & Local Tracking Numbers

Depending on the application of the user, Call Tracking numbers can either be tollfree or local. The cost to carry a phone conversation on a tollfree number is higher, because the caller is not billed for the call by the caller’s carrier. The entire cost of the phone conversation is paid for by the owner of the tollfree number. Typically, call tracking tollfree numbers are used by businesses that have national presence, while local area code call tracking numbers are used by businesses that operate within a specific geographic area.

HOW TO USE CALL TRACKING NUMBERS

LOCAL TRACKING NUMBERS

Use local tracking numbers to target audiences in specific geographic locations.

Choose from our inventory of thousands of US and Canadian local area codes.

All local numbers include call recording, caller-greeting, voicemail, advanced call routing (custom call flows) and whisper feature.

TOLL FREE TRACKING NUMBERS

Use Toll Free Numbers to Target National Audiences in the US and Canada.

Increase your brand footprint by reaching customers across the country.

All Toll Free numbers include call recording, caller-greeting, voicemail, advanced call routing (custom call flows) and whisper feature.

SEAMLESS DEPLOYMENT OF TRACKING NUMBERS

Our number acquisition and number management platform is easy to use and we provide phone support and screen sharing support as well to help you get the maximum utility from your call tracking numbers.

INSTANT AND SEAMLESS NUMBER SETUP

The AvidTrak platform helps you easily find and instantly deploy numbers. Unlike other platforms, the AvidTrak number setup system is simple and intuitive.

You can choose to deploy a single number, or hundreds of numbers with just a few clicks.

Setup your campaigns with a single number or multiple numbers. Seamlessly create multiple number deployment strategies to maximize the efficiency of different campaigns.

CALL TRACKING AND NUMBER DEPLOYMENT STRATEGIES

Are you trying to figure out the optimal quantity of phone numbers to be deployed for your call tracking use case? We can help. AvidTrak has deployed tens of thousands of phone numbers since starting in this business in 2010. We have the experience and knowhow to ensure that you deploy the most efficient and price competitive call tracking framework.

NUMBER DEPLOYMENT FOR GRANULAR OR AGGREGATE TRACKING STRATEGIES

Our system allows simultaneous deployment of local and toll-free numbers.

Setup your campaigns with a single number or multiple numbers.

Seamlessly create multiple number deployment pools to maximize the efficiency of different tactics.

PORTING OF TRACKING PHONE NUMBERS

We fully support porting in and porting out of phone numbers. If you have a bank of phone numbers that are costing you a fortune with your present call tracking carrier, start saving today by switching over to the AvidTrak platform. Our prices and product support are unbeatable.

NUMBER PORTING

Easily port your existing numbers into the AvidTrak platform. Our support team will assist you with each step of the way.

We also offer a solution where you can use your own phone numbers. Our advanced call routing system lets you keep your numbers and utilize all of AvidTrak’s features.

Delivering Caller User Experience

Optimizing campaigns by completing the ROI picture helps you to save money on ad spend. But enhancing a caller’s user experience after they have dialed your call tracking phone number allows you to close sales sooner and retain existing customers longer.
Below are some of the ways that thousands of AvidTrak’s own clients have been using AvidTrak’s standard no-extra-cost features to improve their caller’s user experience. To learn more about all the ways that AvidTrak can enhance your caller’s user experience, visit our Call Tracking Features page.

CALL RECORDING:

Record Phone Calls like a Pro so that you can listen to how your sales teams are performing in closing the sales leads that you generate. Use call recordings to coach your teams and to reward performers.

Seamless recording function

Record Calls with the Push of a Button

  • Use the recording function to record single or all numbers based on your needs.
  • Call recordings can be accessed through the User Interface, or downloaded to Excel.

Greet Callers

You can setup AvidTrak numbers to greet callers with a message as soon as the call is dialed. Greeting callers with a short but warm message enhances your business’s profile.

ENABLE CALLER GREETING

  • Use either the text to speech AI Engine or upload an MP3 to greet callers.
  • Greet callers with a message indicating the call is being recorded before the call is directed to the recipient.

WHISPER MESSAGE TO CALL ATTENDANTS

If you are generating phone leads that are going directly to cellphones of your agents and office staff, you should use the Whisper feature to alert the call recipient the source of the lead. Alerting the recipient improves the chances of calls being answered promptly.

Whisper source of lead

  • A short Whisper message is used to alert the call attendant to the lead-source.
  • The caller does not hear the whisper.

VOICEMAIL FEATURE

A busy office is a good thing. But your customer’s may not want to keep holding until your team answers the call. Use the AvidTrak voicemail feature to activate based on a pre-determined level of rings. Call attendant will get an alert with the recording soon after the caller has left their voice message.

DEPLOY VOICEMAIL SYSTEM

Allow callers to leave a voicemail message.

  • Set the number of rings before voicemail automatically turns on.
  • Listen to the voicemail recordings via UI or get an email and/or SMS alert with the voicemail recording.

EMAIL ALERT FEATURE

As a business owner you want to keep your finger on the pulse of your business. You want to know whether phone leads are coming in and if they’re being answered promptly. Use AvidTrak’s email alert feature to get alerts on your mobile device or laptop. You will get critical details of the call and also a call recording that you can hear.

SETUP EMAIL ALERTS

  • Get an Email alert when a call is received.
  • Use the call duration filter to only receive emails if the call is longer or shorter than a specified duration.
  • The Email alert includes caller ID, tracking number, date and time of call, any label associated with the number.

BLOCK THOSE NUISANCE ROBO AND SPAM CALLERS

Time wasted answering Robo and Spam callers is time taken away from adding new customers or servicing existing clients. AvidTrak makes it easy to block Spam and Robo callers.

BLOCK SPAM AND ROBO CALLERS

  • Block nuisance Robo Callers with the click of a button.
  • Call Blocking Feature can be deployed against a single number or for all numbers within an account.
  • Agency Accounts can easily block Robo Caller numbers for all their clients.
  • Create a smart list of ‘bad actor’ caller ID and upload to your call tracking account.

ADVANCED CALL FORWARDING

Do you have multiple agents working in the field that calls need to be routed to? AvidTrak offers Sequential (‘round robin’) and Simultaneous Outbound Dialing so that field agents will always be able to get calls.

ADVANCED CALL FORWARDING: SEQUENTIAL DIALING AND SIMULTANEOUS DIAL

  • Deploy sequential call forwarding with your choice of ring intervals before call forwards to next person.
  • Setup Simultaneous call forwarding when you want everyone in the list to get the call at the same time.
  • The Sequential and Simultaneous call forwarding stops as soon as the call is answered.

AFTER WORK CALL FORWARDING

Business never stops and neither should your call tracking. With AvidTrak you can ensure that your calls whether after work or during holidays always get attended to either by your answering service or by your employees.

AFTER HOURS AND HOLIDAYS CALL FORWARDING

  • Use After Hours and Holiday call forwarding feature to agents assigned to off hours calls.
  • After Hours and Holiday Call Forwarding Can be setup for any telephone number, for any day of the week.

INTERACTIVE VOICE RESPONSE (IVR)

Interactive Voice Response (IVR) allows callers to connect to different forwarding phone numbers based on keypress. Setting up an IVR with AvidTrak is easy. Simply enter or upload a short MP3 audio recording and then enter the menus, such as Press 1 to reach Sales, and Press 2 to reach Service Department, and Press 3 to Connect with Accounting.

INTERACTIVE VOICE RESPONSE (IVR)

  • Every AvidTrak Number can be setup with an IVR to build call flows to suit your needs.
  • Deploying an IVR is an efficient way to eliminate Robo Dialed Calls.
  • IVR can be setup with greetings and instructions for specific key prompts for connecting to the relevant department.

VOICE TO TEXT TRANSCRIPTION AND KEYWORD FLAGGING

If you are short on resources that can listen to audio recordings and classify conversations, AvidTrak leverages the power of Artificial Intelligence to convert voice recordings into text that can be mined for specific keywords that have been spoken. You can hunt for specific keywords within a conversation to classify that conversation with your chosen flag.

TRANSCRIBE PHONE CALLS

  • Use AvidTrak’s audio conversation transcription feature to search for flagged keywords.
  • Setup keyword flags to easily sort and categorize phone calls.
  • Send automated reports based on frequency of flagged keywords.
  • Per minute costs apply for transcription.

CALL TRACKING NUMBER FAQs!

What are the benefits of using call tracking numbers?

Tracking phone numbers provide you with detailed, actionable data to improve your marketing efforts. They allow you to set up A/B tests, collect valuable customer information, pinpoint less effective ads and ad placements and identify the most profitable campaigns. Analyzing call recordings can also help you improve your entire sales process and to identify top performing sales team members.

Are AvidTrak Call Tracking Numbers Expensive?

AvidTrak call tracking is the most price competitive platform in the industry. Using or switching to AvidTrak will provide significant savings compared to all other Call Tracking vendors.

Please see our pricing page for more details.

Should I use local or toll-free numbers?

Using local or toll-free numbers is dependent on your strategy. Local numbers can be used to focus on customers in a specific geo-location while toll free numbers give you access to a nationwide audience.
Toll free numbers are free for callers thus eliminating any customer hesitation to call and incur long distance charges.

What is dynamic call tracking?

Dynamic Call Tracking is a sophisticated feature that allows you to set up rules as to when and where you want a number to appear on a webpage.
For example, numbers can be deployed singularly on one PPC campaign, or conversely, multiple numbers can be deployed on a single campaign, allowing you to obtain granularity of data for keyword and ad attribution.
Unlike other platforms, AvidTrak offers this popular and most used feature at no extra cost.

Still have more questions? Call (888) 592-2921
or Email [email protected]

What some of our customers are saying about us…

“You guys have the best customer service in the industry.”

“Those other guys made me pay so much more for the same features, and they even charge extra for their nonexistent customer service.”

“I can’t believe you offer all the features I need at such a reasonable price.”

“I wish I had found you before I spent thousands of dollars more than I needed to, on the same functionality that you offer.”

“You are our company’s secret weapon.”

“I am closing so many more sales now that I’m using your Contact Center.”

Start Today with AvidTrak

Call Tracking and Lead Attribution

Starter

$15

Includes: Volume
Numbers

Numbers:

The specified 30-day quantity of local phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.

 3
Minutes

Minutes:

The specified 30-day volume of talk time minutes in each local package. Overage charges are applicable only after the respective volume has been exceeded for the period.

 200
SMS

SMS:

The number of sms that a supervisor can send or receive. Overage charges are applicable only after the respective volume has been exceeded for the period.

 100
Call Recording Minutes

Call Recording Minutes:

The number of minutes for which call recording will be available if recording will be set to on for the phone number.

 200
CNAME Lookup Calls

CNAME Lookup Calls:

Number of calls for which caller name will be fetched (if enabled).

 50
   
   
Try Free

* $20 free credit / 14 days
(whichever comes first)

Most Popular

Intermediate

$30

Includes: Volume
Numbers 5
Minutes 500
SMS 300
Call Recording Minutes 500
CNAME Lookup Calls 100
   
   
Try Free

* $20 free credit / 14 days
(whichever comes first)

Note: Overage charges will be applied after package offer fully used for each functionality until next renewal.

Start your Call Tracking Free Trial Today with $20 Credit

Call (888) 592-2921 or Email [email protected] for more information

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