Receive SMS, Respond via SMS
- Allow customers to communicate with your agents via SMS
- SMS can be placed in queue just as calls such that agents can manage and respond to multiple incoming SMS.
- History of each SMS is maintained and is associated with Caller ID
- After completing SMS agent can capture disposition of communication and add notes subsequent to the SMS event. Setup your Free Trial Account Today!
Send Multiple SMS
- Send multiple SMS communications at one time to opted-in customers.
- Use call to action links in message to determine effectiveness of SMS campaign
- Allow customers to opt-out of receiving further SMS communications Setup your Free Trial Account Today!
About SMS FAQs!
Yes. Almost all our numbers in US and Canada are voice and SMS capable. In rare instances when a number does not support SMS, we will try our best to obtain an SMS compatible number for you.
There are no extra charges for use of the software. The functionality is part of your subscription package. There are minimal charges per text.
You can get SMS volume reports and review individual chat history details.
Yes, SMS can be customized for each person/business.
Over 1000 clients switched to AvidTrak for our competitive pricing and support, remaining loyal ever since.
NT
Nathan Tiessen
Convertus
“AvidTrak’s dedication to client care stood out immediately.”
We received highly responsive support for complex call tracking setups, including unique DNI and campaign-token scenarios. We expanded from 5 tracked projects to 50 while AvidTrak stayed committed to our growth.
50 ProjectsKY
Kollin Yelensky
Think Integrated
“The product fit our needs, and the customer service sealed the deal.”
We found the platform easy to use, and the fast, helpful support made the difference. After 5+ years, we still value both the product and the consistency of AvidTrak’s updates and service
5+ YearsSM
Sadiq M.
Wholesale Brand
“AvidTrak combined precise call tracking with truly human support.”
We gained accurate call tracking, better visibility into marketing performance, and stronger customer insight. The responsive human support helped us make data-driven campaign decisions with confidence.
Marketing Insights
