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Enterprise Call Tracking Software
for Teams, Locations, and Campaigns

Control enterprise call flows, reporting, access, and attribution across teams and systems with AvidTrak.

AvidTrak gives enterprise marketing, sales, operations, and multi-location teams one place to manage advanced call tracking, routing logic, reporting, API workflows, and secure user access. From campaign attribution and CRM syncing to queue logic and role-based visibility, AvidTrak helps large organizations run enterprise call tracking with tighter control, transparent pricing, and direct support for complex setups.

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Advanced Call Tracking for Enterprise Teams

14-day free trial

No credit card required

Transparent enterprise pricing

What Is Enterprise Call Tracking Software?

Enterprise call tracking is built for organizations that need more than call counts. It helps large teams manage call tracking across campaigns, locations, departments, and systems, with tighter access controls, routing logic, flexible reporting, API connectivity, and governance settings. AvidTrak supports
enterprise setups with custom reporting, secure recording access, retention controls, webhooks, and platform integrations.

  • ✓ Controlled access across teams, regions, and business units
  • ✓ Call tracking with routing, reporting, and integration flexibility
  • ✓ Governance features for recordings, transcripts, and data retention

Where AvidTrak Gives Enterprise Teams More Control

Enterprise Attribution Across Channels and Campaigns

Enterprise Attribution Across Channels & Campaigns

AvidTrak helps enterprise teams connect call tracking to Google Ads, social media, email, offline media, keywords, and CRM reporting so every channel can be measured with clearer attribution.

Advanced Routing, IVR, Queues, and Business Rules

Advanced Routing, IVR, Queues, & Business Rules

Route calls using IVR menus, queue logic, after-hours rules, simultaneous or sequential forwarding, and zip code routing for enterprise call tracking across locations, departments, and teams.

User Roles, Access Tiers, and Controlled Visibility

User Roles, Access Tiers, & Controlled Visibility

Give marketing teams, sales leaders, admins, and outside partners the right level of access with role-based permissions, read-only views, and controlled visibility across accounts and reports.

AI-Powered Transcription, Outcomes, and Advanced Analytics

AI-Powered Transcription, Outcomes, & Advanced Analytics

Review calls faster with AI-powered transcription, conversation outcome extraction, sentiment signals, and call tracking data that highlight bookings, pricing requests, and lead qualification patterns.

Enterprise Integrations and Data Flow

Enterprise Integrations & Data Flow

Connect enterprise call tracking with GA4, Google Ads, Microsoft Ads, Salesforce, HubSpot, Zoho, Looker Studio, and API workflows to move call data across reporting and revenue systems.

Core Enterprise Features for Call Tracking

RESTful API Access for Enterprise Call Tracking

RESTful API Access

Developer-ready API structure: AvidTrak supports JSON over HTTPS with filtering, pagination, response codes, and documented endpoints for enterprise call tracking workflows.

System-level flexibility: Enterprise teams can connect call tracking data with internal systems, reporting tools, and custom workflow logic through the API.

Scoped API Keys and Secure Authentication for Enterprise Call Tracking

Scoped API Keys and Secure Authentication

Scoped access control: API keys can be limited by permission scope so teams only access the call tracking functions and data they need.

Safer enterprise access: Secure authentication supports enterprise call tracking across departments, partners, and connected systems with tighter account-level control.

Real-Time Webhooks and Event Delivery for Enterprise Call Tracking

Real-Time Webhooks and Event Delivery

Webhook-based updates: AvidTrak can send event notifications for call activity, recording availability, and transcript readiness as enterprise workflows move forward.

Connected data flow: Call tracking events can feed CRMs, internal tools, and reporting systems without relying on manual exports.

Role-Based Permissions and Read-Only Access for Enterprise Call Tracking

Role-Based Permissions and Read-Only Access

Controlled user visibility: AvidTrak supports role-based access, access tiers, and read-only permissions for marketing teams, analysts, managers, and outside partners.

Better governance across teams: Enterprise call tracking stays easier to manage when each user only sees the accounts, reports, and records tied to their role.

Retention and Recording Governance for Enterprise Call Tracking

Retention and Recording Governance

Recording access rules: Teams can manage password protection, consent-message settings, and access controls around call recordings and AI-powered transcription.

Retention policy support: AvidTrak supports deletion timers and retention settings for enterprise call tracking records that need tighter internal control.

Custom Dashboards and Enterprise Reporting for Advanced Call Tracking

Custom Dashboards and Enterprise Reporting

Flexible reporting setup: Teams can build custom dashboards and scheduled reports around campaigns, locations, users, outcomes, and call activity.

Reporting that fits large teams: Call tracking data can be shared across enterprise stakeholders with controlled dashboard access and custom report delivery.

Advanced Call Tracking for Enterprise Data and Reporting Workflows

CRM Sync

CRM Sync

Connect enterprise call tracking with Salesforce, HubSpot, and Zoho so sales teams can match calls, lead records, follow-up activity, and reporting across systems.

Ads and Analytics

Ads and Analytics

Link call tracking with Google Ads, Microsoft Ads, GA4, Google Marketing Platform, and Looker Studio to connect call data with campaign and channel reporting.

Governance and API

Governance and API

Use call tracking workflows for custom reports, dashboard delivery, role-based visibility, retention settings, secure storage, and API-driven routing, provisioning, and call event handling.

How AvidTrak Supports Enterprise Call Tracking

01

Build Tracking at Scale

Set up enterprise call tracking numbers by campaign, keyword, ad group, department, or location across large account structures.

02

Set Routing Rules

Run call tracking with IVR menus, queues, after-hours rules, forwarding paths, and location-based call handling.

03

Manage Team Access

Control enterprise call tracking visibility with role-based permissions, scoped access, account tiers, and read-only reporting views.

04

Connect Business Systems

Send call tracking data into CRMs, ad platforms, call dashboards, analytics tools, webhooks, and internal reporting workflows.

05

Manage Records & Reporting

Handle recordings, AI-powered transcription, retention settings, deletion rules, dashboard access, and custom reports under one enterprise call tracking setup.

Why Choose AvidTrak for Enterprise Call Tracking

AvidTrak is built for teams that need enterprise call tracking with tighter control over routing, reporting, access, integrations, and governance. It combines call tracking, API connectivity, role-based visibility, retention settings, and direct support for complex implementations into a single platform.

Advanced platform control

Run call tracking across campaigns, locations, teams, and systems without losing access to the features enterprise buyers actually need.

Access and visibility control

Manage user roles, access tiers, and read-only views so teams only see the accounts and reports tied to them.

Governance built into the setup

Apply retention rules, recording access controls, deletion timers, and transcript permissions inside your enterprise call tracking workflow.

Direct help for difficult setups

Get transparent pricing and live support for more complex routing, provisioning, reporting, and integration requirements.

Enterprise Teams That Trust AvidTrak

Apollidon
A-1 Concrete Leveling
Smooth Digital
Morbiz
MissQuito
Critter Control
New Horizons
Supply Post
Trutech Wildlife Service
Wabash
Think Integrated

Connect AvidTrak with Your CRM, Ads, and
Analytics Stack

Google Ads

Google Ads

Microsoft Advertising

Microsoft Advertising

Google Marketing Platform

Google Marketing Platform

Google Analytics 4

Google Analytics 4

Google Looker Studio

Google Looker Studio

Zoho

Zoho

Hubspot

Hubspot

Salesforce

Salesforce

Connect Your Enterprise Stack

What AvidTrak Clients Say About the Platform

NT
Nathan Tiessen

Convertus

“AvidTrak’s dedication to client care stood out immediately.”

We received highly responsive support for complex call tracking setups, including unique DNI and campaign-token scenarios. We expanded from 5 tracked projects to 50 while AvidTrak stayed committed to our growth.

50 Projects
KY
Kollin Yelensky

Think Integrated

“The product fit our needs, and the customer service sealed the deal.”

We found the platform easy to use, and the fast, helpful support made the difference. After 5+ years, we still value both the product and the consistency of AvidTrak’s updates and service

5+ Years
SM
Sadiq M.

Wholesale Brand

“AvidTrak combined precise call tracking with truly human support.”

We gained accurate call tracking, better visibility into marketing performance, and stronger customer insight. The responsive human support helped us make data-driven campaign decisions with confidence.

Marketing Insights

Pricing That Fits Enterprise Call Tracking Needs

Starter

Starter

$15 mo
  • 5 Numbers
  • 500 Minutes
  • 500 Call Recording Minutes
  • 500 CNAME Lookup Calls
  • -
Choose Plan
Professional

Professional

$30 mo
  • 10 Numbers
  • 1500 Minutes
  • 1500 Call Recording Minutes
  • 100 CNAME Lookup Calls
  • -
Choose Plan
Agency

Agency

$55 mo
  • 30 Numbers
  • 2500 Minutes
  • 2500 Call Recording Minutes
  • 300 CNAME Lookup Calls
  • 1000 Client Accounts
Choose Plan

Stop Losing Visibility Across Teams, Locations, and Campaigns — Try AvidTrak Today!

AvidTrak gives enterprise teams one place to manage advanced call tracking, routing, reporting, integrations, and user access without making the setup harder than it needs to be. If your team needs cleaner attribution, better control across locations, and direct help with a complex setup, AvidTrak is the choice.

14-day free trial | No credit card required | Transparent enterprise pricing

Start Free Trial

Frequently Asked Questions

Enterprise call tracking software helps large organizations track calls across campaigns, teams, locations, and systems. It connects attribution, routing, permissions, integrations, and reporting so phone leads can be managed at scale.

Enterprise-ready call tracking includes advanced call tracking features such as API access, routing and queues, role-based visibility, retention controls, secure recording access, and custom reporting for multi-team or multi-location setups.

Yes. AvidTrak offers RESTful API access for enterprise call tracking, including number provisioning, routing, call logs, AI-powered transcription, webhooks, sandbox testing, scoped API keys, and secure authentication.

Yes. AvidTrak supports role-based permissions, access tiers, client-level visibility, and read-only access, which helps enterprise teams share reports and recordings without exposing every account or data set.

AvidTrak supports enterprise call tracking integrations with Salesforce, HubSpot, Zoho, Google Ads, Microsoft Ads, GA4, Google Marketing Platform, and Looker Studio, along with custom RESTful API workflows for internal systems.

Yes. AvidTrak supports consent-message settings, password-protected recording access, retention windows, auto-deletion timers, and secure storage, giving enterprise teams more control over recordings, transcripts, and related call data.

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