Marketing agencies need more than surface-level metrics to prove performance across client accounts. When marketing performance and channel performance aren’t clearly tied to inbound leads, agencies struggle to justify spend, optimize campaigns, and provide actionable client reporting. This makes marketing attribution software a foundational requirement for modern agency operations.

Effective marketing attribution tools allow agencies to connect phone calls, form submissions, and other conversion events directly to campaigns, keywords, and channels for each client. With reliable digital marketing attribution software, agencies gain clear visibility into which efforts generate qualified leads and which require adjustment, without relying on manual reporting or assumptions.

For agencies, the best marketing attribution software is built around call tracking. By combining dynamic number insertion (DNI), outcome-level call analytics, white-labeled reporting, and multi-client management, agencies can validate campaign performance at scale. Agencies must prioritize affordability, ease of management, white labeling, and the ability to support complex, call-driven attribution without operational friction.

What Is Marketing Attribution Software?

Marketing attribution software provides a structured way to understand how different marketing touchpoints contribute to conversions across client campaigns. It defines how interactions across channels, such as ads, email, social media, website visits, and phone calls, are credited, enabling consistent attribution logic, cross-channel measurement, and clear, client-facing reporting without manual reconciliation.

What it typically includes for agencies

  • Cross-channel attribution across paid search, organic, social media, email campaigns, and website touchpoints
  • Attribution models (first-touch, last-touch, and multi-touch attribution models) to assign conversion credit across the buyer journey
  • Conversion tracking for key actions such as form submissions, lead inquiries, and calls
  • Customer journey mapping to understand how prospects move from awareness campaigns to conversion
  • Centralized multi-client reporting so agencies can compare channel performance and standardize reporting across accounts
  • White-labeled dashboards and reports so agencies can present attribution data under their own brand
  • Integrations with analytics and CRMs to connect campaign data with lead outcomes and support consistent reporting
  • Call attribution tools (such as DNI and tracking numbers) for clients where inbound calls are a primary conversion path

Why Accurate Attribution Matters For Marketing Agencies

For marketing agencies, accurate attribution links marketing performance directly to qualified-lead outcomes across client campaigns. For call-driven strategies, attribution is critical because phone calls often represent higher-intent conversions that must be clearly tied to channels and keywords.

By linking customer interactions to call outcomes, agencies gain clear visibility into channel performance, allowing objective campaign validation and consistent, client-ready reporting.

How accurate attribution supports better agency decisions:

  • Identify which channels generate qualified callers using cross-channel attribution
  • Reduce spend on low-performing campaigns through performance-based measurement
  • Improve PPC bidding decisions with keyword-level attribution
  • Compare lead quality across regions, devices, and landing pages using customer journey analytics
  • Route calls accurately to the right sales teams for faster follow-ups
  • Track campaign performance across multi-location and franchise businesses

List of the Top 9 Marketing Attribution Software Companies

  1. AvidTrak
  2.  Hubspot
  3. Ruler Analytics
  4. CallRail
  5. CallSource
  6. CallTrackingMetrics
  7. Invoca
  8. Marchex
  9. WhatConverts

1. AvidTrak

Avidtrak-home

AvidTrak is a marketing attribution software platform built for marketing agencies that manage multiple client accounts and depend on call-driven conversions. AvidTrak provides tools for agencies to attribute inbound calls and lead activity to campaigns, keywords, and channels across digital and offline media without relying on disconnected tools or manual workflows.

AvidTrak supports cross-channel attribution, keyword-level call tracking, and white-labeled reporting, allowing agencies to deliver branded dashboards and client-ready reports under their own identity. It is structured to support consistent attribution across SEO, PPC, and offline campaigns while keeping multi-client management simple and controlled.

AvidTrak stands apart with an agency-focused, call-first architecture that goes beyond standard attribution tools. Combining call tracking with a built-in contact center, it allows agencies to manage both call handling and attribution within a single system. AI-powered conversation outcome extraction automatically identifies high-intent outcomes, while keyword-level call tracking links conversations directly to campaigns and ads. Advanced AI capabilities, including Avidia and Leena, further support call-centric workflows without adding operational complexity.

Features of AvidTrak 

  • Call Tracking with Built-in Contact Center 
  • Agency Master Dashboard
  • Keyword Level Tracking
  • Third-Party Integrations
  • White-Label Solutions
  • AI-Powered Call Transcription with keyword flagging
  • AI-Powered Conversation Outcome Extraction
  • Leena — Affordable AI Receptionist & Voice Assistant 
  • Avidia — Agentic AI Data Analyst 
  • Form Tracking
  • Google Analytics 4 Integration
  • Customizable Reporting Dashboard
  • Advanced Call Routing
  • Area Code-Based Call Routing
  • IVR (Interactive Voice Response)
  • Advanced DNI Options
  • After Hours Call Routing
  • Sentiment analysis
  • Tracking ID Hide/Display
  • Simultaneous Call Forwarding
  • Sequential Call Forwarding
  • Sub-domain Number Follow
  • Call Email Alerts
  • Email Marketing 
  • Call Recording
  • Caller sentiment capability
  • Call Whisper
  • Inventory of Phone Numbers
  • Customizable Call Attribution

Top 5 Features of AvidTrak 

1. Call Tracking with Built-in Contact Center

Call Tracking Software

 

AvidTrak combines inbound and outbound call tracking with a fully integrated contact center in a single platform. With IVR, after-hours handling, sequential and simultaneous routing, and zip code–based routing, teams can manage call volume efficiently while maintaining precise attribution across campaigns, locations, and departments.

2. Keyword Level Tracking

PPC Call Tracking

AvidTrak’s keyword-level tracking helps agencies to attribute inbound calls directly to specific PPC keywords, ads, and campaigns. By using dynamic number insertion, agencies can identify which paid search terms drive phone leads, optimize bids with confidence, and measure real call-driven performance beyond clicks and form fills.

3. White Label Solutions 

Custom Reports

White-labeling allows agencies to deliver call tracking and attribution under their own brand. Agencies can customize dashboards, reports, and client access, strengthening brand authority while providing transparent, client-ready reporting without exposing third-party software.

4. Multi-Client Management (Agency Master Dashboard)
Multi-Client Management

Managing multiple client accounts is streamlined through a single agency master dashboard. Agencies can monitor call activity, attribution data, routing configurations, and reporting for all clients from one login, maintaining consistency while reducing operational overhead and account switching.

5. Integrations With Analytics, Marketing Platforms, And CRMs

Call Tracking Platform Integrations

AvidTrak integrates with Google Analytics 4, Google Ads, Microsoft Advertising, HubSpot, Salesforce, Zoho, and related platforms. These integrations allow call attribution data to sync directly into analytics and CRM systems, supporting accurate reporting across marketing and sales workflows.

Pros of AvidTrak

  • Transparent and affordable pricing with no hidden fees
  • 14-day free trial with $20 credit, covering all features
  • Responsive customer support with fast resolution times
  • Supports simple, low-cost call tracking, call recording, and marketing attribution
  • Improves campaign performance to drive more conversions
  • Flexible customization options are included at no extra cost
  • Quick setup with a user-friendly interface
  • Smooth CRM integration for better lead management

Cons of AvidTrak 

  • No GHL integration

Pricing for AvidTrak

The pricing plans offered by AvidTrak are as follows:

  • Starter: $15/month
  • Professional: $30/month
  • Agency: $55/month

Final Verdict 

For agencies evaluating marketing attribution software, AvidTrak offers greater control than many attribution platforms. It is designed to support agency operations at scale, including multi-client management, white-labeled reporting, and complex call-routing scenarios that extend beyond basic tracking.

What differentiates AvidTrak is its combination of industry-leading affordability, hands-on product support, and deep domain expertise in solving advanced attribution challenges. For agencies prioritizing reliability, flexibility, and long-term scalability over surface-level reporting, AvidTrak remains a dependable choice for managing attribution across diverse client portfolios.

2. HubSpot

HubSpot

HubSpot is an all-in-one CRM and B2B marketing attribution software that connects marketing, sales, and service data. It supports attribution modeling, marketing analytics, and call tracking within a unified platform, helping teams manage customer interactions across email campaigns, pipelines, and engagement touchpoints.

Features of HubSpot

  • Call Tracking 
  • Integrations With CRM 
  • Lead Management
  • Keyword Tracking
  • Detailed Dashboards 

Top 3 Features of HubSpot

1. Call Tracking

Call Tracking

HubSpot’s call tracking feature captures inbound calls, linking them to specific campaigns and marketing efforts, helping businesses understand which channels drive calls.

2. Integrations with CRM

HubSpot-integration

HubSpot integrates with multiple CRMS, offering a centralized database for all customer interactions and enhancing collaboration between marketing and sales teams.

3. Lead Management

Lead Management

HubSpot helps businesses track, nurture, and convert leads effectively to support better follow-ups and conversions.

Pros of HubSpot

  • Intuitive and user-friendly interface
  • Easy integrations with CRM 

Cons of HubSpot

  • Pricing can be high for advanced features
  • Steep learning curve for complex setups
  • Limited customization in basic plans

Pricing for HubSpot

HubSpot offers the following pricing plans:

  • Marketing Hub Starter: $9/mo billed annually
  • Marketing Hub Professional: $800/mo billed annually
  • Marketing Hub Enterprise: $3600/mo billed annually

Final Verdict

HubSpot works well for organizations seeking a centralized attribution platform with strong CRM alignment and seamless integrations. Its enterprise plans, broad feature set, and customizable reporting suit established teams, though pricing and platform complexity can be limiting for smaller businesses or focused attribution needs.

3. Ruler Analytics

Ruler Analytics

Ruler Analytics is a marketing attribution tool built for B2B teams that want to connect marketing activity to revenue outcomes. Its standout feature is revenue-based attribution, using advanced marketing attribution models to deliver data-driven insights across the full customer journey.

Features of Ruler Analytics

  • Multi-touch Attribution
  • Call Tracking
  • Integration with popular CRM
  • Real-time Analytics
  • Conversion Tracking 
  • Lead Tracking
  • Call Reports

Top 3 Features of Ruler Analytics

1. Multi-Touch Attribution

Ruler-Analytics-multi

Get a full view of the customer journey by attributing conversions to multiple touchpoints, providing valuable insights for optimizing marketing strategies.

2. CRM Integration

CRM Integration

Ruler Analytics integrates seamlessly with leading CRM systems, ensuring sales and marketing teams work with synchronized, actionable data.

3. Call Tracking

Call Tracking

Accurately attribute phone calls to specific marketing campaigns, helping businesses understand which efforts drive leads and revenue.

Pros of Ruler Analytics

  • Detailed insights into marketing and sales 
  • Integrates well with multiple tools
  • Offers detailed reports

Cons of Ruler Analytics

  • Complex interface for new users
  • Pricing is high for small businesses
  • Limited offline channel tracking compared to competitors

Pricing for Ruler Analytics

Ruler Analytics offers the following pricing plans:

  • Small Business: Starting at £179/Month billed annually
  • Medium Business: Starting at £584/Month billed annually
  • Large Business: Starting at £999/Month billed annually
  • Advanced: Price on application or custom pricing

Final Verdict

Ruler Analytics functions as a B2B attribution tool for organizations focused on understanding the impact on revenue. With support for multi-touch attribution, CRM integrations, and enterprise plans, it suits mature teams, though custom pricing, setup complexity, and cost may limit adoption for smaller businesses.

best-market-attribution-software

4. CallRail

CallRail

CallRail is a marketing attribution software focused on call tracking for businesses and agencies. It helps teams attribute inbound calls to campaigns using basic attribution modeling and marketing analytics, supporting phone-driven marketing decisions across paid search and digital channels.

Features of CallRail

  • Call Tracking
  • Form Tracking
  • Conversation Intelligence
  • Multi-Channel Attribution
  • Lead Management
  • Dynamic Number Insertion (DNI)
  • Integration Options

Top 3 Features of CallRail

1. Call Tracking with Keywords

Call Tracking with Keywords

Ties phone calls to specific keywords, ads, and campaigns, enabling accurate revenue attribution and informed decisions about advertising spend.

2. Conversation Intelligence

Conversation Intelligence

Automatically transcribes calls and identifies keywords, providing actionable insights for improving customer interactions and optimizing marketing strategies.

3. Multi-Channel Attribution

Multi-Channel Attribution

Tracks marketing touchpoints across online and offline channels, offering a complete view of the entire customer journey for better campaign performance evaluation.

Pros of CallRail

  • Easy-to-use interface
  • Integration with major platforms 

Cons of CallRail

  • Advanced features may require additional charges
  • Expensive compared to other platforms
  • Reporting customization can be limited 
  • Steep learning curve

Pricing for CallRail

Here are the pricing plans for CallRail:

  • Call Tracking: $45/month billed annually
  • Call Tracking + Conversation Intelligence: $90/month billed annually
  • Call Tracking + Form Tracking: $90/month billed annually
  • Call Tracking Complete: $175/month billed annually

Final Verdict

CallRail serves as a practical attribution platform for teams needing straightforward call attribution and standard marketing attribution tools. While it offers common integrations and reporting, its limitations around customizable reporting and pricing flexibility may challenge agencies or B2B marketing attribution software users with complex, multi-client needs.

5. CallSource

CallSource

CallSource is a marketing attribution software focused on call tracking and call performance measurement for phone-driven businesses. It helps teams connect inbound calls to campaigns, analyze call activity, and support marketing decisions using call scoring and marketing analytics, particularly in regulated, service-based industries.

Features of CallSource

  • Call Tracking
  • Call Recording
  • Keyword-level Tracking
  • Multi-Channel Attribution
  • Reporting Tools
  • Lead Management

Top 3 Features of CallSource

1. Multi-Channel Attribution

callsource-attribute

CallSource provides detailed insights into which marketing channels drive calls, helping businesses make data-driven decisions to allocate budgets effectively across campaigns.

2. Call Recording

callsource-recording

With CallSource’s call recording feature, businesses can review conversations to improve customer service, train staff, and analyze call quality for better outcomes.

3. Keyword Level Tracking

This feature allows businesses to track which specific keywords lead to phone calls, providing precise data to refine advertising strategies and boost campaign performance.

Pros of CallSource

  • Helps improve sales performance 
  • Multi-channel attribution for online and offline campaigns

Cons of CallSource

  • Pricing is not transparent 
  • Limited integrations compared to some competitors
  • Advanced features may not be cost-effective

Pricing for CallSource

CallSource offers customized pricing based on numbers, minutes, and optional features. 

Final Verdict

CallSource operates as a specialized attribution platform for organizations that prioritize call quality and conversion performance for industries such as healthcare and automotive. Its strength lies in call scoring and performance management, though limited seamless integrations and less transparent pricing can restrict flexibility for growth teams or broader marketing attribution tools requirements.

6. CallTrackingMetrics 

CallTrackingMetrics website

CallTrackingMetrics is a useful marketing attribution software and contact center platform designed to connect inbound calls with attribution modeling and campaign activity. It supports customizable reporting, call routing, and seamless integrations, helping businesses analyze customer interactions and manage attribution across multiple channels.

Features of CallTrackingMetrics

  • Multi-Channel Attribution 
  • Call Recording 
  • Keyword-Level Tracking
  • Dynamic Number Insertion
  • Custom Call Routing 
  • Real-Time Reports
  • Integration with CRM Platforms

Top 3 Features of CallTrackingMetrics

1. Multi-Channel Attribution

Multi-Channel Attribution

CallTrackingMetrics tracks calls and customer interactions across marketing channels, giving businesses an in-depth understanding of which campaigns drive conversions.

2. Dynamic Number Insertion

Dynamic Number Insertion

This tool automatically generates unique phone numbers to match specific campaigns or channels, making it easier to measure ROI.

3. Custom Call Routing

Custom Call Routing

Routes call based on factors like time, location, or agent availability, ensuring optimal customer service and increased efficiency.

Pros of CallTrackingMetrics

  • Flexible integrations 
  • Scalable solutions for businesses of all sizes

Cons of CallTrackingMetrics

  • Pricing may be steep for smaller businesses
  • Setup can be complex for new users
  • Some users report limited analytics customization options

Pricing for CallTrackingMetrics

CallTrackingMetrics offers 4 pricing plans:

  • Marketing Lite: $65/month billed annually
  • Marketing Pro: $149/month billed annually
  • Sales Engage: $274/month billed annually
  • Enterprise Plan: $1999/month billed annually

Final Verdict

CallTrackingMetrics functions as an attribution platform for growth teams and sales teams that need multi-touch models and advanced reporting. While its flexibility suits complex attribution needs, the platform’s cost, feature depth, and setup complexity may be challenging for smaller teams or simpler business models.

7. Invoca

Invoca

Invoca is an enterprise-focused marketing attribution software designed for call-driven organizations that require advanced attribution modeling. It uses AI-driven call analysis to connect inbound phone conversations with offline conversions, supporting attribution across digital channels and awareness campaigns.

Features of Invoca

  • Call Tracking and Analytics
  • Multi-touch Attribution 
  • Integration with Popular CRM 
  • Real-time Data
  • Dynamic Number Insertion 
  • Keyword-level Tracking

Top 3 Features of Invoca

1. Call Tracking

Call Tracking

Invoca uses advanced AI to analyze customer conversations, identifying trends and insights that help businesses improve their marketing strategies and customer engagement.

2. Multi-Touch Attribution

Multi-Touch Attribution

This feature allows businesses to track the entire customer journey across online and offline channels, ensuring credit is accurately assigned to every interaction that drives conversions.

3. Keyword-Level Tracking

Keyword-Level Tracking

Invoca tracks the specific keywords and campaigns that drive calls, offering insights that help marketers focus their efforts on high-performing strategies.

Pros of Invoca

  • Multiple Integrations
  • Detailed reporting and analytics

Cons of Invoca

  • Steeper learning curve for new users
  • Very expensive compared to most competitors

Pricing for Invoca

Customized pricing based on business needs. 

Final Verdict

Invoca operates as a B2B attribution tool for enterprise marketers and growth teams that need accurate revenue attribution and detailed call analysis. Its advanced capabilities suit complex environments, though higher costs, setup complexity, and enterprise-oriented plans may limit accessibility for smaller teams.

8. Marchex

Marchex Website

Marchex is one of the marketing attribution tools built for businesses that depend on voice interactions. Its standout feature is speech analytics, which delivers attribution insights from inbound calls and supports marketing attribution models that help teams make smarter decisions around campaign performance.

Features of Marchex

  • Call Tracking 
  • Call Recording 
  • Multi-Channel Attribution
  • Speech Analytics
  • Integration with CRM Platforms
  • Real-Time Data and Reports
  • Keyword Tracking 

Top 3 Features of Marchex

1. Speech Analytics

Marchex-speech

Marchex’s speech analytics feature identifies customer intent, sentiment, and trends from call conversations, allowing businesses to refine their messaging and service strategies.

2. Call Recording

Marchex-Call

Marchex captures and securely stores customer interactions, ensuring critical call details are readily accessible. This enables businesses to review, analyze, and improve customer service. 

3. Multi-Channel Attribution

By linking calls to specific marketing campaigns across multiple channels, Marchex ensures businesses can accurately track which efforts are driving conversions.

Pros of Marchex

  • Seamless integrations
  • Detailed keyword tracking 

Cons of Marchex

  • Limited advanced capabilities compared to competitors
  • Custom pricing may deter smaller businesses

Pricing for Marchex

Customized pricing is available based on business size and specific requirements.

Final Verdict

Marchex supports multi-touch attribution models and call-based attribution for voice-driven organizations. While it provides data-driven insights for campaign analysis, its custom pricing structure and limited flexibility may not suit smaller teams or marketers seeking broader attribution capabilities.

9. WhatConverts

WhatConverts

WhatConverts is a marketing attribution tool designed for agencies tracking calls, forms, and chats across channels. It supports marketing attribution models and lead-level reporting, helping teams understand which campaigns generate qualified leads and support more informed marketing decisions.

Features of WhatConverts

  • Call Tracking
  • Form Tracking
  • Keyword-Level Attribution
  • Lead Scoring
  • Reporting Tools
  • CRM Integrations
  • Lead Tracking

Top 3 Features of WhatConverts

1. Call Tracking

WhatConverts-tracking

WhatConverts provides detailed attribution insights by tying calls to specific campaigns, ads, or keywords, helping businesses optimize advertising spend and improve campaign performance.

2. Form Tracking

WhatConverts-form

This tool offers easy tracking for online forms and live chat interactions, ensuring a complete understanding of your marketing efforts across all customer touchpoints.

3. Lead Tracking 

WhatConverts-leads

Automatically rank leads by quality, enabling sales teams to prioritize high-value opportunities and improve conversion rates.

Pros of WhatConverts

  • Detailed reporting tools 
  • Simple CRM integration 

Cons of WhatConverts

  • Limited customization options 
  • Extra charge for white-label services
  • Learning curve for beginners
  • Pricing may be high for smaller businesses or startups

Pricing for WhatConverts

WhatConverts offers 4 pricing plans:

  • Call tracking (Single Account): $30/mo
  • Plus (Single Account): $60/mo
  • Pro (Single Account): $100/mo
  • Elite (Single Account): $160/mo

Final Verdict

WhatConverts works well for teams that need consolidated lead tracking and keyword-level attribution within a single platform. While its attribution features are useful, limitations in customizable reporting and a higher pricing structure may be less suitable for smaller agencies or simpler attribution needs.

Feature Comparison

 

Features AvidTrak HubSpot Ruler Analytics CallRail CallSource CallTrackingMetrics Invoca Marchex WhatConverts
Marketing attribution
AI-powered conversation outcome extraction
White Label Solutions
Keyword-level tracking
Form tracking
Seamless integrations (CRM + ads)
Offline channel attribution (TV, radio, print)
Call recording & tracking

How AvidTrak Improves Marketing Attribution For Agencies

AvidTrak improves marketing attribution for agencies by making call tracking the foundation of attribution across multiple client accounts. Through keyword-level attribution for Google Ads, dynamic number insertion, and class-based DNI, agencies can assign inbound calls directly to campaigns, ads, and landing pages while maintaining consistent tracking rules across clients.

Built for agency workflows, AvidTrak supports offline channel attribution for print, TV, and radio, along with sub-domain follow to ensure tracking numbers remain consistent across client microsites. Calls are automatically evaluated using AI-powered transcription and conversation outcome extraction, allowing agencies to categorize bookings, pricing inquiries, and lead intent without manual review.

AvidTrak delivers these capabilities through an agency-focused platform that includes white-labeled reporting, centralized multi-client management, and advanced routing options, such as zip-code routing, for franchise and multi-location clients. Combined with industry-leading affordability and hands-on product support, AvidTrak enables agencies to manage attribution accurately at scale.

Who Should Use AvidTrak for Attribution?

AvidTrak is designed for agencies that rely on phone-driven conversions and need structured, consistent attribution across multiple client accounts. It supports teams that require transparent reporting, scalable call tracking, and clear attribution logic without relying on fragmented tools.

AvidTrak is especially well-suited for:

  • Marketing agencies managing multiple clients with white-labeled dashboards and reports
  • PPC teams using keyword-level call attribution to guide bidding decisions
  • Franchise and multi-location brands requiring zip code–based call routing
  • Call-driven industries such as home services, healthcare, legal, education, and automotive
  • Agencies that need outcome-based call evaluation to validate campaign performance

Key Takeaways

Effective marketing attribution software must do more than track clicks; it must clearly link campaigns to inbound calls across multiple client accounts. The platforms covered in this guide address different needs, but not all are designed for agency operations.

AvidTrak stands out for agencies that need call-centric attribution, white-labeled reporting, and multi-client control without enterprise-level complexity or cost. Agencies interested in understanding how white-label branding strengthens client trust and reporting clarity can read more about white-label branding benefits

By combining advanced call tracking with agency-ready workflows and responsive support, AvidTrak helps agencies deliver accurate attribution and consistent reporting across every client they manage.

Ready to apply accurate attribution across all your client campaigns? Sign up for a free trial with AvidTrak and start tracking calls, campaigns, and outcomes with clarity.

Frequently Asked Questions

1. What is marketing attribution software?

Marketing attribution software helps agencies link marketing activity to measurable outcomes by assigning conversions, such as phone calls or form submissions, to specific campaigns, channels, and keywords. It provides structured visibility into how marketing efforts perform across client accounts and supports consistent, client-ready reporting.

2. How does keyword-level tracking help in marketing attribution?

Keyword-level attribution links individual paid search keywords to inbound calls or conversions, allowing agencies to measure actual performance beyond clicks. This enables more accurate bid adjustments, more precise campaign evaluation, and greater efficiency, based on real lead outcomes rather than aggregated traffic data.

3. How does AvidTrak help agencies with marketing attribution?

AvidTrak supports agencies with keyword-level attribution, multi-channel attribution, and call-centric performance tracking. By tying phone calls directly to campaigns and identifying outcomes such as bookings or pricing inquiries, AvidTrak helps agencies evaluate lead quality, validate results, and maintain consistent attribution across multiple clients.

4. Can AvidTrak track offline marketing channels?

Yes. AvidTrak supports offline channel attribution for print, TV, radio, and direct mail using dedicated tracking numbers. This allows agencies to measure phone calls generated from offline campaigns and evaluate their impact alongside digital channels within a unified attribution framework.

5. What are the benefits of multi-touch attribution in marketing?

Multi-touch attribution models evaluate multiple customer interactions across the buyer journey rather than assigning credit to a single touchpoint. For agencies, this provides clearer insight into how different channels contribute to conversions and supports more balanced, defensible campaign planning.

6. What types of businesses can benefit from marketing attribution software?

Marketing attribution tools are especially valuable for agencies managing multiple clients, as well as call-driven industries such as home services, healthcare, legal, education, and automotive. These organizations benefit from accurate call attribution, clear campaign visibility, and outcome-based performance measurement.

Neelo Faruqi

Neelo Faruqi

As VP of UX and Customer Success, Neelo Faruqi is dedicated to polishing the User Experience at AvidTrak, ensuring that both the platform’s UI and its marketing communications are clear, intuitive, and user-friendly. She draws on her extensive background in marketing research and product innovation, having held senior leadership roles at Nielsen, Sony Pictures Entertainment, and Fox, to translate complex insights into streamlined solutions. Neelo is passionate about making technology accessible by bridging design, data, and communication.