AVIDTRAK PROVIDES COMPREHENSIVE TRACKING FOR FRANCHISE BUSINESSES

AVIDTRAK SIMPLIFIES CALL TRACKING FOR FRANCHISE BUSINESSES

  • Setup the AvidTrak Call Tracking Platform for Franchise Businesses in minutes. We offer a Free Trial and No Credit Card is Needed for Trial.
  • Add and track calls into hundreds of Franchisee businesses through a single easy to use platform.
  • Franchisees can monitor their individual account with unique user credentials.

AVIDTRAK FRANCHISE PLATFORM IS BUILT FROM THE GROUND UP TO SUPPORT MARKETING TEAMS

  • Implement Keyword Tracking for all your Franchisees’ SEM marketing campaigns.
  • Evaluate the success of every campaign by monitoring the phone calls generated by keywords, ads, placements, and many other important variables that help you streamline every demand generation tactic.

SET UP YOUR CLIENTS’ CALL TRACKING ACCOUNTS TO TRACK CALLS

  • Setup Hundreds of Individual Franchisee Accounts through your Franchisee Platform.
  • Acquire and setup call tracking numbers with Recording, Greeting, Voicemail, IVR and Email Alerts.

AVIDTRAK FRANCHISE PLATFORM IS ALSO AMAZINGLY GOOD AT TRACKING CALLS FROM DISPLAY ADS

  • Track Calls back to the Ad Creative, Publisher and Ad Network that created the Call for the Franchisee.
  • Utilize Customized Tags in Display Ads to route calls to specific Franchisee call centers.

INTEGRATE AND REPORT PHONE CALL CONVERSIONS INTO DEMAND GENERATION PLATFORMS, ANALYTICS PACKAGES AND CRM

  • Report phone conversions into Google Ads, Bing Ad Center, HubSpot
  • Google Analytics GA-4
  • Salesforce and Zoho
  • Google Data Studio

AvidTrak easily reports call data into popular CRM such as Salesforce, Zoho and HubSpot.

Get clarity on page performance by integrating call data into Google Data Studio and Google Analytics.

Use AvidTrak call data to automate your targeting and CPA.

Utilize AvidTrak RESTFUL API to report call conversions into your proprietary dashboards and analytical tools.

SETUP DELIVERY OF AUTOMATED ACCOUNT PERFORMANCE REPORTS USING API, FTP OR EMAIL TO TRACK CALLS

  • Setup and send out daily, weekly, or monthly performance reports to your Franchisees.
  • Deliver reports to Franchisees via Email, FTP or API without paying extra.
  • Integrate AvidTrak Call Data with Google Data Studio and provide custom reporting to franchisees on the performance of various marketing tactics.

USE THE POWER OF METROPOLITAN CITY OR STATE PAGES TO DRIVE MULTIPLE CALLS TO FRANCHISEES FROM A SINGLE CLICK

  • Setup landing pages for specific geographical areas based on metropolitan cities or at a state level based on the locations of your franchisees.
  • Add Franchisees to the specific geographical area pages and drive website traffic using all your marketing tactics.
  • Capture all sources of leads, and route calls directly to local franchisees.
  • Dynamically rotate phone numbers based on referral source and keyword. Track Franchisee calls back to keyword and Referral Source.

AVIDTRAK FRANCHISE BUSINESSES CALL TRACKING FAQs

QUESTIONS

ANSWERS

How does your call tracking product integrate with our existing marketing campaigns?

Our call tracking product integrates with your existing marketing campaigns by providing unique phone numbers for each campaign or ad placement. When one of these numbers is called, our system will track which campaign or ad generated the call and provide you with detailed analytics on how that campaign or ad performed.

Can your product track which advertising campaign generated each phone call?

Yes, our call tracking product can track which advertising campaign generated each phone call. By using unique phone numbers for each campaign or ad placement, our system can easily attribute each call to the correct campaign or ad.

How does your product report call data to analytics platforms such as Google Analytics and CRM systems like Salesforce?

Our call tracking product reports call data to analytics platforms and CRM systems by integrating with APIs or using data exports. We currently support integrations with Google Analytics, GA-4, Google Data Studio, Salesforce, HubSpot, and Zoho.

Can you explain how your product’s closed-loop reporting feature helps us improve our marketing spend?

Our product’s closed-loop reporting feature helps you improve your marketing spend by providing you with data on which campaigns or ads are generating actual sales revenue. By analyzing this data, you can adjust your marketing spend to focus on the most effective campaigns and ads, thereby increasing your ROI.

Is it easy to set up and use your call tracking product?

Yes, our call tracking product is designed to be easy to set up and use. You can sign up online and deploy campaigns within a few minutes. We also offer full onboarding support to make the process of launching online campaigns simple.

How does your product ensure the privacy and security of call recordings and data?

We take the privacy and security of call recordings and data very seriously. Our audio recordings are stored on secure servers and are encrypted to ensure maximum security. We also offer password protection for audio recordings to ensure the privacy of your data.

Can your product transcribe audio recordings to text?

Yes, our call tracking product can transcribe audio recordings to text. This makes it easy to search for specific spoken keywords and analyze the content of the calls.

How does your product help us identify which referral sources are generating the most leads?

Our call tracking product helps you identify which referral sources are generating the most leads by tracking phone call conversion data at the referral source level. This data can help you outbid your competition on high-value clicks and cut spend on poor performing referral sources to boost your campaign ROI.

How does your product help us evaluate the effectiveness of our different ad placements?

Our call tracking product helps you evaluate the effectiveness of your different ad placements by placing different phone numbers on various page locations. By comparing the conversion rate for each ad placement, you can identify the best placement for your ads and optimize your campaigns accordingly.

Can you provide any case studies or success stories of other franchise businesses using your product?

Yes, we have many case studies and success stories of other franchise businesses using our call tracking product. We would be happy to provide you with these resources upon request.

How easy is it to set up and use your product for a franchise business user?

Our product is designed to be user-friendly and easy to set up. You can sign up online and deploy campaigns within a few minutes. We offer a free 14-day trial with no obligations and no credit card is required for signup. Our prices are also the lowest in the industry. Additionally, we offer full onboarding support to make the process of launching online campaigns simple.

Can your call tracking product integrate with my existing contact center software?

Yes, our call tracking product is designed to integrate seamlessly with contact center software, so you can get closed loop reporting on which marketing campaigns are driving actual sales revenue. This allows you to make more informed decisions about where to allocate your marketing spend and can help you improve your ROI.

How secure is my data when using your call tracking product?

We take data security very seriously and have implemented a number of measures to ensure that your data is kept safe. Our servers are hosted in secure data centers, and all data transmission is encrypted using industry-standard SSL/TLS protocols. We also offer password protection for audio recordings, so you can ensure that your data remains private.

I am an Enterprise Client and I use hundreds of call tracking numbers. Would I need to port my numbers into your platform?

You do not need to port your numbers over to our platform. You can keep your existing telephony provider and carrier network intact.

Can I use my own phone numbers with your product, and how does that help me protect customer data?

Yes, you can use your own phone numbers with our product, and that helps you protect customer data by keeping it in-house and away from any third parties that might encounter it. This is especially important for businesses operating in sensitive customer-facing industries such as healthcare and finance, where protecting customer data is critical. You don’t need to port your numbers over to our platform; you can continue to keep your phone numbers on your existing telephony and carrier network.

How do I use my own numbers to perform call tracking with AvidTrak?

Simply contact AvidTrak signup@avidtrak.com and tell us that you wish to use your own numbers without going through the process of porting the numbers.

AvidTrak’s Sales Team will provide you with a customized proposal that incorporates the use of your call tracking platform’s telephone numbers into the AvidTrak platform.

How does our company retain its numbers and still get call tracking accomplished?

We only need a manifest of the telephone numbers that you wish to use for call tracking together with daily Call Detail Records (CDR) provided by your voice carrier and the AvidTrak platform will do the rest.

How does your product ensure the security of my customers’ data?

We understand that security is critical for businesses, especially those operating in sensitive industries like healthcare and finance, so we have created a platform that allows our enterprise clients to use their own phone numbers and carrier networks to terminate calls into their call centers. This setup ensures that all customer data remains in-house and away from third-party vendors. Our product is also designed to be compliant with relevant data privacy laws and regulations.

What kind of reporting capabilities does your call tracking product offer?

Our call tracking product provides enterprise-grade reporting to clients, which includes call data points such as phone call volumes, call duration, and customer engagement. We also deliver advertising data such as campaign name, publisher, ad creative, placement, and caller ID. This information can be used by advertisers to evaluate the effectiveness of their ads and campaigns, identify the best placement for ads, and cut spend on poor-performing web referral sources to boost campaign ROI.

How does your call tracking product help protect customer data?

Many of our enterprise clients operate in sensitive customer-facing businesses such as healthcare and financial sectors, where customer data privacy is paramount. We allow clients to bring and use their own phone numbers and carrier networks to terminate calls into their call center. Allowing number portability, ensures that client and customer personally identifiable data remain safe, as this data is kept in-house and away from third-party vendors, making our product an ideal solution for publicly traded companies, who are sensitive to having their inbound marketing call data in-house as it can act as a proxy for predicting future revenue and earnings figures.

Can you explain how your call tracking product can be used for A/B testing of advertising campaigns?

Our call tracking product can be used for A/B testing of advertising campaigns by deploying pools of phone numbers within our system for multiple advertising campaigns and assigning those numbers to the different campaigns. Our javascript code can be placed on web pages to dynamically swap out phone numbers based on the traffic source, allowing for easy tracking of which ad or campaign is driving phone call leads. Advertisers can then evaluate the effectiveness of each ad by comparing the conversion rate for each ad placement and adjust their advertising spend accordingly.

Is there an extra charge or fee to integrate AvidTrak Call Data into 3rd party CRM, Ad Management Platforms or Analytics Packages?

There are no extra charges for integrating AvidTrak Call Data into third party CRM, Ad Management Platforms or Analytics Packages.

Can I customize the triggers when a phone call is reported as a conversion into an ad management platform or CRM?

Yes, we allow for custom triggers to be implemented so that calls may be filtered to your specification before it is reported as a conversion into an ad management platform.

How does closed loop reporting benefit marketers?

Closed loop reporting allows marketers to track the effectiveness of their campaigns in real time, by identifying which campaigns are driving actual sales revenue. This enables them to make necessary adjustments to their marketing spend and optimize their campaigns for maximum ROI.

How many months of data are available in AvidTrak?

We store a total of 24 months of data in AvidTrak.

Still have more questions? Call (888) 592-2921 or Email Info@AvidTrak.com

What some of our customers are saying about us…

“You guys have the best customer service in the industry.”

“Those other guys made me pay so much more for the same features, and they even charge extra for their nonexistent customer service.”

“I can’t believe you offer all the features I need at such a reasonable price.”

“I wish I had found you before I spent thousands of dollars more than I needed to, on the same functionality that you offer.”

“You are our company’s secret weapon.”

“I am closing so many more sales now that I’m using your Contact Center.”

Sign Up for an AvidTrak Account Today with A

Free Trial Plan

that includes

All the Features.

(No Credit Card Required.)

Starter

$20

Includes: Volume
Number

Number:

The specified 30-day quantity of local phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.

1
Talktime Minutes

Talktime Minutes:

The specified 30-day volume of talk time minutes in each local package. Overage charges are applicable only after the respective volume has been exceeded for the period.

400
SMS

SMS:

The number of sms that a supervisor can send or receive. Overage charges are applicable only after the respective volume has been exceeded for the period.

50
Form Submission

Form Submission:

The number of minutes that an agent can place a call on hold to interact with a supervisor.

50
Email Tracking

Email Tracking:

The number of instances that a call is transferred to a different call-queue or to an outside line.

50
Try Free

* $20 free credit / 14 days
(whichever comes first)

Most Popular

Professional

$40

Includes: Volume
Number 5
Talktime Minutes 800
SMS 75
Form Submission 75
Email Tracking 75
Try Free

* $20 free credit / 14 days
(whichever comes first)

Agency

$100

Includes: Volume
Number 5
Talktime Minutes 3000
SMS 100
Form Submission 100
Email Tracking 100
Try Free

* $20 free credit / 14 days
(whichever comes first)

Starter

$20

Includes: Volume
Calls

Calls:

The specified 30-day volume of calls in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.

50
Number

Number:

The specified 30-day quantity of local phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.

1
Talktime Minutes

Talktime Minutes:

The specified 30-day volume of talk time minutes in each local package. Overage charges are applicable only after the respective volume has been exceeded for the period.

275
Minutes

Minutes:

The number of minutes that a supervisor can listen in to client-agent calls. Overage charges are applicable only after the respective volume has been exceeded for the period.

50
Consults

Consults:

The number of minutes that an agent can place a call on hold to interact with a supervisor.

50
Transfers

Transfers:

The number of instances that a call is transferred to a different call-queue or to an outside line.

50
Try Free

* $20 free credit / 14 days
(whichever comes first)

Most Popular

Intermediate

$40

Includes: Volume
Calls 200
Number 4
Talktime Minutes 500
Minutes 75
Consults 75
Transfers 75
Try Free

* $20 free credit / 14 days
(whichever comes first)

enterprise

$100

Includes: Volume
Calls 400
Number 5
Talktime Minutes 2000
Minutes 100
Consults 100
Transfers 100
Try Free

* $20 free credit / 14 days
(whichever comes first)

Start your Call Tracking Free Trial Today with $20 Credit

Call (888) 592-2921 or Email Info@AvidTrak.com for more information

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Schedule your demo today.

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