AvidTrak’s Tailored Solution for Agencies,
Solving the Mystery of Missed Phone Leads and Proving Marketing ROI.

Google keyword planner

Serving 200+ agencies and their 5000+ satisfied clients for over a decade.

Our pricing is simple with no hidden fees

Signup for a Free Trial Today!

Agencies save big by switching to AvidTrak. Experience premium quality call tracking services in a white labeled environment. Manage your client accounts and campaigns on one platform and allow individual clients access to their respective account.
$20 credit provided in the free trial.

$55 per month


Agency Account

monthly fee will be applicable after the trial period ends.

Monthly Fee Includes

  • 30 Local Numbers
  • 2500 Minutes
  • 1000 SMS (text messages)
  • 2500 Minutes Call Recordings
  • 300 CNAME (caller name)
  • 1000 Client Accounts
  • 10 Agency Sub Accounts

*Overage charges will be applied after package offer fully used for each functionality until next renewal.

Sign Up Now!


  • 30 Local Numbers
  • 2500 Minutes
  • 1000 SMS
  • 2500 Recording Minutes
  • 300 CNAME lookups
  • 1000 Client Accounts
  • 10 Agency Sub Accounts
Overage Charges


Local per month
Toll-free per month


Local per min
Toll-free per min


SMS per segment
  • Agency Master Login
  • Agency Sub Accounts
  • Block Caller
  • Call Forwarding
  • Call Greeting
  • Call Recording
  • Call Whisper
  • Client Individual Access
  • Client Billing
  • Customized Scheduled Reports
  • Distributed Forwarding
  • Dynamic Number Insertion
  • Email / SMS Notifications
  • Interactive Voice Response (IVR)
  • Keyword Call Tracking
  • Offline Call Tracking
  • Online Call Tracking
  • Organic Tracking
  • PPC Tracking
  • Referral Tracking
  • Social Media Tracking
  • URL Targeted DNI
  • Wix,WordPress,Unbounce
More Features
  • Agency White Labeling
  • Audio to text transcription
  • After Hours Forwarding
  • CNAME lookups
  • Geo Forwarding
  • Reporting API
  • Simul/Seque Forwarding
  • Voicemail
3rd Party Integration
  • Bing Ads
  • Google Analytics
  • Google Ads
  • Google Data Studio
  • HubSpot
  • Salesforce
  • ServiceBridge
  • Zoho CRM
  • Customized Integrations


Unmatched call tracking solutions, customer service,
and lowest prices guaranteed

FREE White Label Service


Complete White Label Service for FREE

White-label our service at no extra cost and save a minimum of $600 annually


Intuitive Interface

Enjoy efficient lead tracking and qualification with our user-friendly platform


Bring Your Own Numbers

Retain your current phone numbers and unlock savings by bringing them to AvidTrak



Multiple Client Accounts


Unlimited Client Accounts and Numbers

Onboard 1000s of clients, handling limitless phone numbers via a single platform login


Unique Logins

Create a unique user ID and password for each client account


Custom Reporting Dashboards

Custom data analysis, and integration with marketing platforms and CRMs



Custom Tracking & Reporting


Analytics Integration

Call data is reported into Google Analytics, Salesforce, HubSpot, Zoho and more


Ad Conversions

If a PPC campaign generates a lead, we report it into your Google Ads and Bing Ads accounts


AI-Powered Keyword Tracking

AI analyzes call transcripts for purchase intent keywords that drive calls and conversions



Over 1,000 clients switched to AvidTrak for our competitive pricing and support, remaining loyal ever since.


Free Trial – No Credit Card Needed

Local and Toll-Free Numbers

Local and Toll-Free Numbers

Acquire a tracking number from our expansive library of local and toll-free phone numbers

Call Forwarding

Call Forwarding

Use call forwarding to answer phone calls from your preferred devices or locations.

Call Recording

Call Recording

Record single or multiple phone numbers. Access recordings on our platform or download them instantly.

Caller Greeting

Caller Greeting

Use text-to-speech AI or upload an MP3 to set a greeting to callers & to inform that the call will be recorded.



A discreet message alerts the call receiver of the lead source (caller ID and location) before the call begins.

Email Alerts

Email Alerts

instant alerts for incoming calls contain the lead source details, and have custom filters options

Holistic Campaign

Holistic Campaign Tracking
(Digital and Print Media)

From offline channels (print, radio,TV) to dynamic online campaigns in SEM, social media and email - We track and attribute all campaigns.

Dynamic Number Insertion

Dynamic Number Insertion
(Digital Media)

Assign unique phone numbers to each marketing channel / campaign to track call sources and assess marketing effectiveness in real-time.

Static Number

Static Number Insertion

Assign a single phone number to each marketing channel / campaign to link calls to specific campaigns and optimize lead generation.

Interactive Voice Response (IVR)

Interactive Voice Response (IVR)

Assign a single phone number to each marketing channel / campaign to link calls to specific campaigns and optimize lead generation.

SMS / Text Conversations

SMS / Text Conversations

Communicate with customers and let them reach out to you via text message conversations.

Outbound Calling

Outbound Calling

Using data from our reports, make follow up calls for missed leads, unanswered calls and voicemails.

Multi Client Account Management

Multi Client Account Management

Efficiently establish hundreds of clients' call tracking accounts, each with unique user IDs and passwords.



Set the number of rings prior to auto activation of voicemail. Get email or SMS alerts for each voicemail, and access recordings on our platform.

Integrated Reporting

Integrated Reporting

Seamlessly report call conversions into platforms like Google Ads, Bing Ads, Google Analytics, Salesforce, HubSpot, Zoho and more!

Call Routing

Advanced Call Routing

Route calls accurately during business hours, after-hours, and even on holidays

Zip Code Matching

Zip Code Matching

Connect callers to the nearest service provider based on their zip code, and leverage unserviced zip data for strategic nationwide growth.

block calls iphone

ROBO Call Blocking

Boost team productivity by preventing SPAM and ROBO calls from disrupting your business.

Data-Driven Insights

Data-Driven Insights

Detailed reports that highlight ad campaign effectiveness, pinpoint lead sources and offer comprehensive lead engagement metrics.

AI Powered Keyword Tracking

Natural language processing AI scans transcribed calls for purchase intent keywords, allowing marketers to fine- tune campaigns and strategies.

Seamless CRM Integration

Seamless CRM Integration

Directly integrate with Salesforce, HubSpot and Zoho for an unparalleled overview of your marketing ROI.

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We’d love to hear from you


Don’t settle for pre-packaged solutions. We adapt to you, at no extra cost.

Contact Us
We excel in solving complex cases,
crafting custom solutions to meet
your unique needs precisely.
Forget automated voices and ticket
numbers – you’ll always connect
directly with a live technical expert.

Tracking Phone Call Leads From


Search engine marketers deploying PPC and SEO tactics use dynamic number insertion to validate the performance of campaigns to clients.

SEM practitioners who want to track keywords that drive phone calls or SEO-optimized page URLs, AvidTrak has solutions for you.

  1. Set up your client’s AvidTrak account
  2. Add JavaScript tracking code on the client’s webpages
  3. Apply Google / MSN tags to your Ads
  4. Assign call tracking numbers to your marketing channels
  5. View reports hourly, daily, weekly, monthly or via automated emails

Tracking Phone Call Leads From


Because AvidTrak is so competitively priced, marketing agencies that specialize in lead generation via non-online channels effectively deploy AvidTrak to gain insights into the performance of their offline marketing tactics.

  1. Acquire and setup call tracking numbers with recording, greeting, voicemail, IVR and email alerts
  2. View reports online or via automated email reports
  3. Pay for call tracking or enable your clients to pay directly
Call Tracking Print Ad

Tracking Phone Call Leads From


AvidTrak’s custom tagging feature helps content marketers and platforms track ad engagement and call-to-action performance, demonstrating the value of their work.

  1. Acquire and setup mobile call tracking numbers with recording, greeting, voicemail, IVR and email alerts
  2. Track calls back to the Ad creative, publisher and Ad network that created the call
  3. Utilize customized tags in display Ads to route calls to specific call centers


data analytics


  • Keyword, Ad group and campaign call reports help optimize bid strategies
  • Identify missed calls and repeat callers
  • Tactics Overview Reports show the effectiveness of your strategies, highlighting successes and areas for improvement.
  • Referral Source Reports uncover hidden gems
  • Custom reports are delivered via email, API or FTP

Agency Call Tracking FAQs!

Does the AvidTrak JavaScript tracking code interfere with Google Ads conversion tracking or Google Analytics tracking?

AvidTrak does not interfere with Google’s tracking code. JavaScript tracking script is unique to each account and can be placed easily on your web pages by any web developer. Example of JavaScript tracking code is shown below. The code is to be placed at the bottom of the page just before the closing </body> tag

Can the same tracking code be used for Paid Search as well as SEO Keyword Call Tracking?

Yes! The AvidTrak JavaScript is a Universal tracking script which tracks clicks from Search (Paid and Organic), Display and Referral Sources which send you traffic.

How many call tracking numbers would I need to start my call tracking?

We recommend that you get at least 1 number per each visitor per hour. For example if your Google Ads campaign generates 100 clicks over 10 hours you would need at least 10 tracking numbers.

To get a more accurate average hourly traffic flow rate you may refer to your Google Analytics account and look at hourly traffic rates.

How much should I expect to pay for Keyword Level Call Tracking?

You would pay for your monthly phone number rental plus phone talk time. AvidTrak Pricing is very competitive and we offer a free trial as well.

I have more than 1,000 keywords in my PPC Account but 10 keywords are responsible for more than 70% of the clicks and ad spend. Is it possible to track calls only those 10 keywords instead of every keyword?

Yes. With AvidTrak you may choose to track all your or only a selected set of keywords.

Implementing call tracking for a targeted set of high value keywords allows you to focus your attention on only those keywords that incur you the most expenditure.

Can I track Organic Keywords? If not then what are my alternatives?

Organic keywords are increasingly being masked by search engines. An alternative strategy that is available to SEO specialists is to derive which page and combination of pages thereof lead to phone calls.

By using call tracking numbers specifically for the purposes of page visit URL tracking an SEO specialist may gather valuable data on which web pages act as entry pages and which pages are call conversion pages.

How many clients can I add to the agency platform?

There is no limit to the number of clients that can be added to the Agency Account.

Can I create sub-accounts within my agency account for account access for my colleagues?

Yes, all agency accounts can be setup with sub-accounts with unique login ID and password for each colleague. You can also customize which clients each colleague can access.

Can I setup auto deletion of call recording and call logs to comply with GDPR regulations?

Yes. By default, the deletion is setup for 24-months. However, an Account Administrator can setup the maximum number of days that call recordings and logs may be maintained in account before these data are automatically purged.

Can I send out email alerts with call recordings to my clients using my company’s email address?

Yes, email alerts can be sent out such that the From field will capture your company’s email address. Please contact our Support Team for assistance.

Are there extra charges to setup Email alerts?

There are no extra charges to setup email alerts.

Can I use my own carrier network on your platform?

Yes, you may use your own carrier network on our platform. You can license our software to use your own carrier network.

Can I create sub-accounts within my client’s accounts?

Yes, you may setup additional sub-accounts under each client account without incurring any extra costs.

Are there extra fees associated with integrating call data into marketing platforms and/or CRM?

Unlike other call tracking platforms, we do not charge extra for integrations into marketing platforms or CRM.

I am a Lead Generator, and my success rate is determined by the active leads that I can generate for my clients. How can I use AvidTrak to ensure correct attribution for every lead that I generate?

Combining the AvidTrak Call Tracking Platform with the AvidTrak Contact Center ensures that every lead that you generate receives correct attribution. The Call Tracking platform provides detailed information on your most effective marketing campaigns, and the Contact Center provides clarity on lead monetization by your client.

The Call Tracking platform proactively gives you information on the effectiveness of your leads, preventing scenarios where the lead is wasted by the client, or where the client is unable to maximize the potential of the lead, and mistakenly feels that the leads were ineffective.


Contact us to schedule your demo today.


  • $20 free credit. Use it your way, combine numbers and minutes to meet your tracking goals perfectly.
  • Unrestricted access to top-tier features for 14 days.
  • An easy setup and user-friendly interface ensures you’re tracking leads within minutes, not hours.
Capterra Best Ease of Use Capterra Best Ease of Use



Includes: Volume
Numbers 30
Minutes 2500
SMS 1000
Call Recording Minutes 2500
CNAME Lookup Calls 300
Client Accounts 1000
Start Free Trial

* $20 free credit / 14 days
(whichever comes first)