Enhancing Law Firm ROI with AvidTrak’s SaaS Call Tracking and Contact Center Solution

 

Introduction

Legal service providers across the United States and Canada are facing unprecedented challenges in acquiring and retaining new clients due to intense competition and locality-specific demands. In such a competitive landscape, securing leads promptly becomes paramount. The solution? AvidTrak’s call tracking and contact center solution. It’s an innovation designed from the ground up to help law offices maximize every lead opportunity.

Delivering 24/7 Lead Management

Our system guarantees that no valuable leads slip through the cracks with its advanced call routing capabilities. It doesn’t matter if it’s during business hours, after-hours, or even holidays. With AvidTrak, the call is efficiently routed to available attendants who can immediately assist and schedule appointments.

Geolocation-Based Lead Routing

AvidTrak’s advanced call routing feature further ensures potential clients are connected with the closest law office based on their entered zip code. If a caller’s zip code isn’t serviced by a law office, the corporate marketing team is instantly notified, providing valuable data to expand the business network in areas where it’s needed the most.

Pinpointing Marketing Efficacy

Understanding the effectiveness of ad spend is crucial for any business. With our call tracking product, law offices can now identify which keywords, ads, landing pages, and ad placements generate the most profitable calls. This actionable insight is invaluable for making data-driven marketing decisions and optimizing spend.

Real-time Reporting on Demand Generation Platforms

Our platform integrates seamlessly with Google Ads, Bing Ad Center, Google Analytics, and Google Data Studio. By reporting phone call conversions directly into these platforms, marketers can better strategize their bids for cost per acquisition, ultimately leading to more efficient and predictable ad spend.

Long-Term Data Storage for Comprehensive Trend Analysis

In addition to our advanced suite of features, AvidTrak’s solution also provides the advantage of long-term data storage, up to 24 months. This lengthy retention period empowers our clients to deeply analyze their operational efficiency, marketing campaign performance, and lead closure rates over extended periods.

With the ability to create week over week, month over month, and year over year trend reports, you can accurately gauge the success of your initiatives. This comprehensive visibility into your past performance allows you to identify successful strategies, understand patterns, and recognize areas of improvement.

This trend analysis plays a critical role in establishing ROI trends. By comparing different periods, you can better understand the return on your marketing investments, allowing you to make informed, data-driven decisions for future campaigns. It’s another way that AvidTrak’s call tracking and contact center solution provides invaluable insight and control over your business operations, setting you up for continued success.

Detailed Lead Analysis

Beyond call tracking, our product also provides a comprehensive picture of every lead, including the lead’s source, campaign, keyword, location, call duration, and IP address. With the aid of call recording, marketers and law office staff can effectively evaluate and improve their approach to client interaction.

Advanced Reporting

Our software provides flexible, on-demand reporting that can be tailored to your needs. Whether you need hourly, daily, weekly, or monthly reports, our product has you covered. This regular, in-depth analysis helps you keep track of your marketing performance and make necessary adjustments swiftly.

Using AI to Boost Conversion Rates

AvidTrak leverages natural language processing AI to identify spoken keywords that signal a purchase intent. Users can set up specific keywords, and our system will transcribe calls, scan for these keywords, and alert the user for intensive follow-ups. This, combined with the conversational AI knowledge from call tracking, allows for personalized, highly effective ad and communication strategies.

Seamless CRM Integration

To top it all off, our software system integrates effortlessly with popular CRM platforms such as Salesforce and HubSpot. Users can directly report revenue and tie back marketing spend into their CRM of choice, ensuring seamless tracking of ROI on ad spend.

Risk-Free Trial and Exceptional Support

We understand that choosing the right call tracking and contact center solution is a significant decision. That’s why AvidTrak is proud to offer a no-obligation free trial for all potential users. Experience our powerful suite of features firsthand and discover how our product can revolutionize your lead generation and conversion.

We understand that choosing the right call tracking and contact center solution is a significant decision. That’s why AvidTrak is proud to offer a no-obligation free trial for all potential users. Experience our powerful suite of features firsthand and discover how our product can revolutionize your lead generation and conversion.

Transitioning to a new system can often be a complex process, but with AvidTrak, you won’t have to worry. We provide full onboarding support at no extra cost. Our team will guide you through every step of the implementation process, ensuring a smooth and effortless integration of our product into your business operations.

Our commitment to your success extends beyond the initial setup. We take pride in our exceptional product support, which stands as one of the best in the industry. We believe that support should be an integral part of our service, not an additional charge. Unlike our competitors, we do not add hidden or extra fees for product support. Our dedicated team is available around the clock to assist you, ensuring that you always get the most out of our product.

Conclusion

In an age of fierce competition, investing in AvidTrak’s call tracking and contact center solution could be the game-changer for law firms seeking to enhance their ROI. From geolocation-based routing to detailed lead analysis and AI-powered insights, our product is designed to empower law offices to make the most out of every marketing dollar spent.

Sign Up for an AvidTrak Account Today with A

Free Trial Plan

that includes

All the Features.

(No Credit Card Required.)

Starter

$15

Includes: Volume
Numbers
AT-Numbers

Numbers:

The specified 30-day quantity of local phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.

5
Minutes
AT-Minutes

Minutes:

The specified 30-day volume of talk time minutes in each local package. Overage charges are applicable only after the respective volume has been exceeded for the period.

500
SMS
AT-SMS

SMS:

The number of sms that a supervisor can send or receive. Overage charges are applicable only after the respective volume has been exceeded for the period.

100
Call Recording Minutes
AT-Rec-Minutes

Call Recording Minutes:

The number of minutes for which call recording will be available if recording will be set to on for the phone number.

500
CNAME Lookup Calls
AT-CName

CNAME Lookup Calls:

Number of calls for which caller name will be fetched (if enabled).

50
   
   
Start Free Trial

* $20 free credit / 14 days
(whichever comes first)

Most Popular

Professional

$30

Includes: Volume
Numbers 10
Minutes 1500
SMS 300
Call Recording Minutes 1500
CNAME Lookup Calls 100
   
   
Start Free Trial

* $20 free credit / 14 days
(whichever comes first)

Agency

$55

Includes: Volume
Numbers 30
Minutes 2500
SMS 1000
Call Recording Minutes 2500
CNAME Lookup Calls 300
Client Accounts 1000
   
Start Free Trial

* $20 free credit / 14 days
(whichever comes first)

“You guys have the best customer service in the industry.”

“Those other guys made me pay so much more for the same features, and they even charge extra for their nonexistent customer service.”

“I can’t believe you offer all the features I need at such a reasonable price.”

“I wish I had found you before I spent thousands of dollars more than I needed to, on the same functionality that you offer.”

“You are our company’s secret weapon.”

“I am closing so many more sales now that I’m using your Contact Center.”

Start your Call Tracking Free Trial Today with $20 Credit

Call (888) 592-2921 or Email Info@AvidTrak.com for more information

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