Maximizing ROI with AvidTrak’s Call Tracking and Lead Maximizer (Contact Center) for Shopping Centers and Retailers

Capture Every Opportunity

Imagine being a proprietor of a retail establishment. In the middle of assisting a customer, a potential lead phones in. The reality is, every incoming call might be a golden opportunity for revenue generation. But how can you ensure that you never miss any of these potential valuable leads, especially during peak times? Enter AvidTrak’s groundbreaking solution: ‘Never Miss a Lead!’.

With ‘Never Miss a Lead!’, every incoming call is processed through an advanced call router. The call is not only recorded for future reference, but it also provides multiple touchpoints to ensure the business owner or relevant personnel can attend to the lead as soon as they’re available. No longer do retailers have to choose between present sales opportunities and future potential ones. With AvidTrak, they seamlessly cater to both.

shopping mall

Efficiency Beyond Calls

AvidTrak’s call tracking solution is not just about ensuring leads are answered. It’s an intricate system designed to optimize the entire lead acquisition process:

Advanced Call Routing:

This feature ensures that calls are directed to the right agents, at the right time. By using the caller’s entered zip code, leads are matched with the nearest service provider. Unserved areas alert marketing teams, providing insights for expansion.

Robo Call Blocking:

 Elevate team productivity by keeping spam and nuisance calls at bay. AvidTrak’s standard feature safeguards your business hours and ensures only relevant leads get through.

Refined Analytics:

 Determine the source of your leads, be it Google Search, social media or email campaigns. Monitor call durations, timestamps, and even the IP addresses of web visitors. Understand what works and pivot your strategies accordingly.

Natural Language Processing:

Our system transcribes calls and hunts for keywords signaling buying intent. This knowledge enables tailoring of ads and training of agents to close deals efficiently.

shopping center

Seamless CRM Integrations

Every retailer’s dream is to have systems that talk to each other. AvidTrak makes this dream a reality. We seamlessly integrate with popular CRMs like Salesforce, HubSpot, and Zoho. Track revenue, correlate it with your marketing spend, and have a clear picture of your ROI, all within your preferred CRM environment.

Why Choose AvidTrak?

Decades of Trust:

We’ve been in the business for over a decade, ensuring that businesses never miss valuable leads. Thousands trust our product daily to enhance their retail operations.

Affordable Excellence:

 While our features match (or even exceed) those of our competitors, our prices don’t. Experience top-tier service without the premium price tag.

Unparalleled Support:

 Onboarding is a breeze with our expert team guiding you at every step. And the best part? No hidden fees. Our exceptional product support truly sets us apart in the industry.

No-Obligation Free Trial :

Try us out! We’re so confident in the value we offer that we provide a no-obligation free trial for every potential client.
Experience the AvidTrak difference for yourself.

In today’s hyper-competitive retail landscape, every lead counts. With AvidTrak, retailers, from small independent establishments to nationwide franchises, have the tools to optimize their lead acquisition, ensure every potential customer is attended to, and derive actionable insights from their operations.

Don’t just compete – dominate. Embrace the future of retail with AvidTrak.

Over 1000 clients switched to AvidTrak for our competitive pricing and support, remaining loyal ever since.

Sign Up for an AvidTrak Account Today with A

Free Trial Plan

that includes

All the Features.

(No Credit Card Required.)



Includes: Volume


The specified 30-day quantity of local phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.



The specified 30-day volume of talk time minutes in each local package. Overage charges are applicable only after the respective volume has been exceeded for the period.



The number of sms that a supervisor can send or receive. Overage charges are applicable only after the respective volume has been exceeded for the period.

Call Recording Minutes

Call Recording Minutes:

The number of minutes for which call recording will be available if recording will be set to on for the phone number.

CNAME Lookup Calls

CNAME Lookup Calls:

Number of calls for which caller name will be fetched (if enabled).

Start Free Trial

* $20 free credit / 14 days
(whichever comes first)

Most Popular



Includes: Volume
Numbers 10
Minutes 1500
SMS 300
Call Recording Minutes 1500
CNAME Lookup Calls 100
Start Free Trial

* $20 free credit / 14 days
(whichever comes first)



Includes: Volume
Numbers 30
Minutes 2500
SMS 1000
Call Recording Minutes 2500
CNAME Lookup Calls 300
Client Accounts 1000
Start Free Trial

* $20 free credit / 14 days
(whichever comes first)

Start your Call Tracking Free Trial Today with $20 Credit

Call (888) 592-2921 or Email for more information


Contact us to schedule your demo today.