ORGANIC TRAFFIC

Track all your calls from ALL Organic Traffic Sources

determine which ORGANIC SOURCE generates the most phone leads

  • AvidTrak provides the capability to measure the level of customer engagement and awareness created by organic website traffic.
  • Use page URL traffic and page engagement data to improve conversions.
  • Complete your analytics’ attribution picture by tracking all sources of organic traffic.

DYNAMIC PHONE NUMBER INSERTION FOR ORGANIC TRAFFIC

  • Insert a unique call tracking number to distinguish between different sources of organic traffic and direct load visits to your website.
  • Follow web visitors using Call tracking numbers as they navigate through your website.
  • Connect phone calls from organic traffic directly to your sales teams.
  • Record calls and listen to conversations between your callers and your sales teams.

INTEGRATE CALL DATA GENERATED BY ORGANIC TRAFFIC INTO CRM AND DATA ANALYTICS PLATFORMS

  • Knowing which Paid Search Keyword is creating calls is a necessity for increasing revenue and profits from Paid Search Campaigns.
  • Use Dynamic Number Insertion to track specific keywords from various paid search marketing channels.

AVIDTRAK ORGANIC TRAFFIC TRACKING FAQs

QUESTIONS

ANSWERS

How many phone numbers would I need to use for organic traffic call tracking?

The quantity of phone numbers that you would need is dependent on what you want to measure. If you need to track calls from all your organic sources, you may assign a single phone number. If you are trying to validate specific web page effectiveness, we would advise assigning 1:1 (meaning 1 organic channel phone number to 1 page URL). Please ask your AvidTrak Support specialist to advise you on the best course of action.

Can I get Keyword data from organic traffic calls?

No, unfortunately keyword data are not available for organic traffic.

What kind of data would I be able to obtain for organic traffic calls?

The data that we capture consists of:

  • Source of Organic Visit
  • Entry page and called from page (if different than entry page.)
  • Time spent on the page before a call was made.
  • Visitor location (using IP match)
  • Caller ID, Name, call date, time, duration, and recording.

Is there an extra charge or fee to integrate AvidTrak Call Data into 3rd party CRM, Ad Management Platforms or Analytics Packages?

There are no extra charges for integrating AvidTrak Call Data into third party CRM, Ad Management Platforms or Analytics Packages.

Can I customize the triggers when a phone call is reported as a conversion into an ad management platform or CRM?

Yes, we allow for custom triggers to be implemented so that calls may be filtered to your specification before it is reported as a conversion into an ad management platform.

Do you offer phone call conversation transcription services?

Yes, every phone call can be setup for post call transcription and word flagging. You can also setup rules for ease in filtering out specific additional categorization calls that meet your specifications.

What do I need to do to implement Dynamic Number Insertion and Ad Tracking for my Organic Traffic?

To implement Dynamic Number Insertion (DNI) on your web pages, you would need to assign a phone number to a particular channel such as Google Organic or Bing, and target that tracking number to swap a single or multiple numbers on your web pages. Next you would need to add AvidTrak’s JavaScript to all your pages where you need DNI. Lastly test using a web browser in Incognito or Private mode to ensure that you are seeing DNI of the assigned phone number. If you have any issues, please feel free to contact AvidTrak’s Support Team for assistance.

What if I have different phone numbers on my web pages related to Sales, Service and Billing and I only want to track calls to my Sales teams? Will AvidTrak work in such a use-case?

Yes, AvidTrak will work in the scenario that has been described. To target only the replacement of the Sales phone number, you would need to enter the sales phone number digits in the number setup screen and AvidTrak would do the rest.

Can I setup my Organic Traffic calls to forward those calls to different phone numbers? Are there any extra costs associated with using this feature?

AvidTrak allows you to forward and connect calls to different phone numbers. There are no extra costs associated with using this feature.

How many months of data are available in AvidTrak?

We store a total of 24 months of data in AvidTrak.

Still have more questions? Call (888) 592-2921 or Email Info@AvidTrak.com

What some of our customers are saying about us…

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“I am closing so many more sales now that I’m using your Contact Center.”

Sign Up for an AvidTrak Account Today with A

Free Trial Plan

that includes

All the Features.

(No Credit Card Required.)

Starter

$20

Includes: Volume
Number

Number:

The specified 30-day quantity of local phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.

1
Talktime Minutes

Talktime Minutes:

The specified 30-day volume of talk time minutes in each local package. Overage charges are applicable only after the respective volume has been exceeded for the period.

400
SMS

SMS:

The number of sms that a supervisor can send or receive. Overage charges are applicable only after the respective volume has been exceeded for the period.

50
Form Submission

Form Submission:

The number of minutes that an agent can place a call on hold to interact with a supervisor.

50
Email Tracking

Email Tracking:

The number of instances that a call is transferred to a different call-queue or to an outside line.

50
Try Free

* $20 free credit / 14 days
(whichever comes first)

Most Popular

Professional

$40

Includes: Volume
Number 5
Talktime Minutes 800
SMS 75
Form Submission 75
Email Tracking 75
Try Free

* $20 free credit / 14 days
(whichever comes first)

Agency

$100

Includes: Volume
Number 5
Talktime Minutes 3000
SMS 100
Form Submission 100
Email Tracking 100
Try Free

* $20 free credit / 14 days
(whichever comes first)

Starter

$20

Includes: Volume
Calls

Calls:

The specified 30-day volume of calls in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.

50
Number

Number:

The specified 30-day quantity of local phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.

1
Talktime Minutes

Talktime Minutes:

The specified 30-day volume of talk time minutes in each local package. Overage charges are applicable only after the respective volume has been exceeded for the period.

275
Minutes

Minutes:

The number of minutes that a supervisor can listen in to client-agent calls. Overage charges are applicable only after the respective volume has been exceeded for the period.

50
Consults

Consults:

The number of minutes that an agent can place a call on hold to interact with a supervisor.

50
Transfers

Transfers:

The number of instances that a call is transferred to a different call-queue or to an outside line.

50
Try Free

* $20 free credit / 14 days
(whichever comes first)

Most Popular

Intermediate

$40

Includes: Volume
Calls 200
Number 4
Talktime Minutes 500
Minutes 75
Consults 75
Transfers 75
Try Free

* $20 free credit / 14 days
(whichever comes first)

enterprise

$100

Includes: Volume
Calls 400
Number 5
Talktime Minutes 2000
Minutes 100
Consults 100
Transfers 100
Try Free

* $20 free credit / 14 days
(whichever comes first)

Start your Call Tracking Free Trial Today with $20 Credit

Call (888) 592-2921 or Email Info@AvidTrak.com for more information

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