AvidTrak: Revolutionizing ROI for Handymen Businesses & Home Repair Services with Advanced Call Tracking and Contact Center Product

Get Ahead in the Competitive Handyman Market

In today’s competitive market for handymen and home repair services, AvidTrak is your secret weapon. With the intense competition among small, owner-operated companies in small geographic areas, every lead counts. Potential customers often need service at the last minute, making it crucial for leads to be answered immediately. Our advanced call routing system ensures no lead is ever wasted. Even after business hours and on holidays, we route calls to available attendants, scheduling appointments and securing business.

Geo-specific Call Routing for Optimal Service

AvidTrak’s advanced call routing uses entered zip codes to match the closest handyman, making sure customers get the most localized service possible. In cases where the entered zip code is unserved, our system notifies the corporate marketing team, providing valuable data for expanding services nationwide.

Enhancing Productivity with ROBO Call Blocking

AvidTrak comes with a powerful feature that many small businesses will find invaluable – ROBO and Spam Call Blocking. Deployed by thousands of businesses as their first line of defense against nuisance spam and ROBO calls, this feature comes standard with our service at no extra cost. By deploying this feature, a small business can dramatically boost its team’s productivity, saving hundreds of hours every month by preventing unwanted spam and ROBO calls from reaching the business. This means more time to focus on genuine leads and growing your business.

Maximize Your Ad Spend

AvidTrak provides key insights for marketing teams at handymen to evaluate the efficacy of their local ad spend. By identifying which keywords, ads, landing pages, and ad placements generate the most profitable phone calls, you can streamline your marketing efforts and maximize return on investment. Our platform directly reports phone call conversions into Google Ads, Bing Ad Center, Google Analytics, and Google Data Studio, offering a detailed view of your cost per acquisition and allowing you to spend your marketing dollars predictably and efficiently.

Comprehensive Lead Tracking

Our software pinpoints the referring source of each lead, including campaign specifics, caller’s location, date and time of call, call duration, and even call recording. Furthermore, AvidTrak captures the IP address of web visitors and provides complete insight into lead status – from the immediacy of response to whether the lead was converted into a booking.

Insightful Reporting for Informed Decisions

AvidTrak’s detailed reporting system offers hourly, daily, weekly, and monthly insights that can be scheduled or created on-demand. We store data for up to 24 months, enabling week-over-week, month-over-month, and year-over-year trend analysis. These reports facilitate the assessment of operational efficiency, campaign success, and lead closure rates, helping you establish definitive ROI trends.

Leveraging AI for Enhanced Sales

AvidTrak utilizes natural language processing AI to identify spoken keywords signaling purchase intent. Our system transcribes calls and hunts for these keywords, alerting the user to follow up on the lead. This conversational AI knowledge enables marketers to tailor ads, website content, and coach agents to use language that improves the rate of sales closed. With enough historical data, our AI can also identify the most effective keywords for closing sales.

Exceptional Free Trial and Support Services

We believe in our product, and we’re sure you will too. That’s why we offer a no-obligation free trial and provide comprehensive onboarding support at no extra cost. AvidTrak prides itself on exceptional product support. Unlike our competitors, we don’t charge extra for this service – it’s part of our commitment to you.

Seamless Integration with Your CRM

Our system integrates with popular CRM platforms like Salesforce, HubSpot, and Zoho, allowing you to report revenue and directly tieback marketing spend into your CRM of choice. This means smoother operations and improved visibility into your marketing ROI.
Choose AvidTrak and join the new era of lead generation and sales conversion in the handyman and home repair services industry. We’re here to help you succeed.