CALL TRACKING PLATFORM

INTEGRATIONS

AVIDTRAK INTEGRATES AND REPORTS YOUR CALL DATA INTO


Google Ads, Google Marketing Platform (GMP) and Bing Ad Center
Google Analytics 4 (GA4)
Google Data Studio
Salesforce, Hubspot and Zoho
And Many Other Platforms

AUTOMATE MARKETING TACTICS BY REPORTING CALL DATA INTO GOOGLE ADS, GMP AND BING AD CENTER

  • Setup your call tracking account to report phone call data into your favorite marketing platform.
  • Reporting calls as conversions in demand generation platforms allows you to use automated cost per acquisition rules in your bid management.
  • Customize your reporting signal into marketing platforms, for spoken keywords, caller-engagement or call duration.

ENHANCE YOUR ANALYTICAL CAPABILTIES WITH GOOGLE GA-4

  • Discover rich insights into caller behavior by integrating AvidTrak data with GA-4.
  • Report online as well offline calls into Analytics.
  • Segment data by type of call and activity on website.

OBTAIN RICH VISUALIZATIONOF CAMPAIGN PERFORMANCE WITH GOOGLE DATA STUDIO

  • Integrating and reporting your call data into Google Data Studio provides you with insightful snapshots of the health of your marketing campaigns.
  • Overlay call conversions with other types of customer engagement to evaluate the forms of client communications that yield the highest revenue.
  • Use out of the box dashboards or work with your AvidTrak Support team member to create customized reports.

INTEGRATE CALL DATA INTO POPULAR CRM SUCH AS SALESFORCE, ZOHO, AND HUBSPOT

  • AvidTrak easily reports call data into popular CRM such as Salesforce, Zoho and HubSpot.
  • Obtain closed loop reporting by implementing tieback of revenue to marketing spend.
  • Connect CRM to marketing platform to automate your targeting and CPA.
  • Utilize AvidTrak RESTFUL API to report call conversions into your proprietary dashboards and CRM.

AVIDTRAK CALL TRACKING INTEGRATIONS FAQs

QUESTIONS

ANSWERS

How does AvidTrak report Phone Call Conversions into Google Adwords?

We offer two ways: you may import your offline conversions into Adwords or you may setup your Adwords account to import your Goals into your Adwords account

What is the advantage of importing Adwords data into AvidTrak?

AvidTrak’s User Interface separates out Phone Call Conversions and Online conversions at a keyword level. This allows an Advertiser to see the cost difference at a keyword level. For example an Advertiser may learn that Keyword “ABC” costs $40 for an Online conversion but the same keyword generates a phone call lead at a cost of $35.

Does AvidTrak Support the older version of Google Analytics?

The records are maintained in your accounts as long as your account remains active in AvidTrak. If for any reason you decide to close your AvidTrak account please download your data in CSV format.

What is Dynamic Number Insertion? What is required to implement it?

Changing and displaying a different phone number to a web visitor based upon meeting specific criteria of the visitor’s click is called dynamic number insertion. A snippet of JavaScript code placed on your WIX Enabled website is needed to achieve dynamic phone number insertion

Can I track calls from my Adwords and Bing Paid Search Marketing Campaigns?

Yes, you may track calls from paid traffic emanating from Google, Bing, Yahoo, Facebook, LinkedIn, Twitter, Yelp and thousands of other sources of leads.

Can I get a Free Trial of the Call Tracking Product to test out Dynamic Number Insertion?

Yes, absolutely. We want you to try out for free Dynamic Number Insertion Call Tracking to realize the benefits of the technology and how it allows you to optimize your campaign spend.

Do you offer Product Support to help with implementing Dynamic Number Insertion on my WIX Enabled Site?

Yes, absolutely. We offer full support and can implement the JavaScript code for you on your WIX Enabled Site in case you do not have resources to do this yourself.

Are there extra charges associated with integrating AvidTrak call data with other platforms?

Unlike other call tracking companies in the space, AvidTrak does not charge any extra fee to provide integration with third party platforms.

If I integrate call data with GA-4 and Google Ads, will my conversion reporting be impacted?

If you do not import call conversions from GA-4 into Google Ads, your data reporting will not be impacted.

What kind of event signals triggers do you offer in reporting conversions into the platforms?

For Google Ads, Bing Ad Center, and CRM such as Salesforce you can use either call conversion duration or use filtered lists of only new callers. You can also deploy keyword flag filters to segment conversions further in your reporting platforms. Please discuss your specific needs with your platform support specialist.

Do you offer an API for data import?

Yes, AvidTrak API allows the import of a broad range of data that our clients use to create proprietary dashboards in their custom reporting platforms. Speak with your platform support specialist to see how you can benefit with AvidTrak’s API.

Still have more questions? Call (888) 592-2921
or Email Info@AvidTrak.com

What some of our customers are saying about us…

“You guys have the best customer service in the industry.”

“Those other guys made me pay so much more for the same features, and they even charge extra for their nonexistent customer service.”

“I can’t believe you offer all the features I need at such a reasonable price.”

“I wish I had found you before I spent thousands of dollars more than I needed to, on the same functionality that you offer.”

“You are our company’s secret weapon.”

“I am closing so many more sales now that I’m using your Contact Center.”

Sign Up for an AvidTrak Account Today with A

Free Trial Plan

that includes

All the Features.

(No Credit Card Required.)

Starter

$20

Includes:Volume
Number

Number:

The specified 30-day quantity of local phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.

1
Talktime Minutes

Talktime Minutes:

The specified 30-day volume of talk time minutes in each local package. Overage charges are applicable only after the respective volume has been exceeded for the period.

400
SMS

SMS:

The number of sms that a supervisor can send or receive. Overage charges are applicable only after the respective volume has been exceeded for the period.

50
Form Submission

Form Submission:

The number of minutes that an agent can place a call on hold to interact with a supervisor.

50
Email Tracking

Email Tracking:

The number of instances that a call is transferred to a different call-queue or to an outside line.

50
Try Free

* $20 free credit / 14 days
(whichever comes first)

Most Popular

Professional

$40

Includes:Volume
Number5
Talktime Minutes800
SMS75
Form Submission75
Email Tracking75
Try Free

* $20 free credit / 14 days
(whichever comes first)

Agency

$100

Includes:Volume
Number5
Talktime Minutes3000
SMS100
Form Submission100
Email Tracking100
Try Free

* $20 free credit / 14 days
(whichever comes first)

Starter

$20

Includes:Volume
Calls

Calls:

The specified 30-day volume of calls in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.

50
Number

Number:

The specified 30-day quantity of local phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.

1
Talktime Minutes

Talktime Minutes:

The specified 30-day volume of talk time minutes in each local package. Overage charges are applicable only after the respective volume has been exceeded for the period.

275
Minutes

Minutes:

The number of minutes that a supervisor can listen in to client-agent calls. Overage charges are applicable only after the respective volume has been exceeded for the period.

50
Consults

Consults:

The number of minutes that an agent can place a call on hold to interact with a supervisor.

50
Transfers

Transfers:

The number of instances that a call is transferred to a different call-queue or to an outside line.

50
Try Free

* $20 free credit / 14 days
(whichever comes first)

Most Popular

Intermediate

$40

Includes:Volume
Calls200
Number4
Talktime Minutes500
Minutes75
Consults75
Transfers75
Try Free

* $20 free credit / 14 days
(whichever comes first)

enterprise

$100

Includes:Volume
Calls400
Number5
Talktime Minutes2000
Minutes100
Consults100
Transfers100
Try Free

* $20 free credit / 14 days
(whichever comes first)

Start your Call Tracking Free Trial Today with $20 Credit

Call (888) 592-2921 or Email Info@AvidTrak.com for more information

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NEED MORE DETAILS?

Schedule your demo today.

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