CUSTOM DASHBOARD AND REPORTS YIELD ACTIONABLE DATA

Customized Reports delivered to You Daily, Weekly and Monthly via Email

  •  We recognize every business is unique and we can create customized reports that meet all your specific requirements.
  • The AvidTrak Product Support Team excels at creating and delivering customized reports via Email, API, and FTP. Let us know the types of information you require, and we will create reports that deliver actionable data at your fingertips.

USE DASHBOARDS TO GET AN INSTANT OVERVIEW OF YOUR PERFORMANCE

  • Compare data to previous years, months, weeks, days etc. to evaluate campaign performance.
  • Customize the dashboard to get key performance indicators unique to your business.
  • The dashboard allows you to add as many, or as few charts that will help you quickly identify best performers, and pinpoint ineffective campaigns, thus maximizing your Ad spend.

CALLS BY DAY AND TIME OF DAY REPORT

  • Take the guess work out of calculating your phone-agent work load. Use Day and Time of Day report to view call loads by day and hour of day.

CREATE KEYWORD, AD GROUP & CAMPAIGN CALL REPORTS TO STREAMLINE YOUR BID STRATEGY

  • View Call Reports at the Campaign or Ad Group Level to get a complete overview of the efficiency of your campaigns.
  • Use Keyword Call Report to analyze and optimize the CPC spend on your Keywords.

MISSED CALL & REPEAT CALL REPORT

  • Use the Missed Calls Report to determine if your calls are going unanswered and your ad spend is being wasted. Run reports by call missed by tracking number and termination number, time of day, day of week etc.
  • The Repeat Calls Report filters out first time callers from repeat callers allowing you to determine the volume of callers who are repeat customers, or the campaigns that led to first time callers.

Get Phone Call Leads Tracking and Analytics at Exceptional Value

Signup for a Free Trial Today!

Pinpoint which of your marketing campaigns drive you phone call leads, Track phone calls from all your marketing campaigns: Search, Social, Organic, Display and Print.

$15 / month Get 14-day Free Trial no credit card required

Free Trial Includes

  • 5 Local Numbers
  • 500 Minutes
  • 100 SMS (text messages)
  • 500 Minutes Call Recordings
  • 50 CNAME (caller name)

Sign Up Now!

How does the Free Trial Work?

Your Free Trial account allows you to evaluate our platform for 14-days without entering a credit card. You will get all the features of a paid subscriber and can deploy up to 5 phone numbers in your account. Your free trial will automatically end upon completion of 30-days or when your consumption of phone call minutes exceeds 500 units. If you wish to continue your service after completion of the free trial period, you will need to become a paid subscriber by entering your credit card to prepay for your subscriber package.

Have Questions on Pricing and Free Signup? Email: Info@AvidTrak.com
Includes
  • 5 Local Numbers
  • 500 Minutes
  • 100 SMS
  • 500 Recording Minutes
  • 50 CNAME lookups
Overage Charges

Numbers

Local each
$2.00
Toll-free each
$2.00

Minutes

Local per min
$0.06
Toll-free per min
$0.07

SMS

SMS per segment
$0.015
What are overage charges?

Overage charges are only applied for paid subscribers who exceed applicable monthly package limit for each respective feature.

Features
  • Block Caller
  • Call Forwarding
  • Call Greeting
  • Call Recording
  • Call Whisper
  • Customized Scheduled Reports
  • Distributed Forwarding
  • Dynamic Number Insertion
  • Email / SMS Notifications
  • Interactive Voice Response (IVR)
  • Keyword Call Tracking
  • Offline Call Tracking
  • Online Call Tracking
  • Organic Tracking
  • PPC Tracking
  • Referral Tracking
  • Social Media Tracking
  • URL Targeted DNI
  • Wix,WordPress,Unbounce
More Features
  • Audio to text transcription
  • After Hours Forwarding
  • CNAME lookups
  • Geo Forwarding
  • Reporting API
  • Simul/Seque Forwarding
  • Voicemail
3rd Party Integration
  • Bing Ads
  • Google Analytics
  • Google Ads
  • Google Data Studio
  • HubSpot
  • Salesforce
  • ServiceBridge
  • Zoho CRM
  • Customized Integrations

Tactics Overview REPORT PROVIDES A BIRD’S EYE VIEW OF WHAT IS WORKING AND WHAT IS NOT

  • Get a comprehensive view of the marketing channels/tactics that are the most effective in sending you traffic and calls.
  • Analyze not only Phone Call Performance but also the Online performance of your marketing tactics. See which marketing strategy works best in creating form conversions.
  • Run daily, weekly, and monthly Tactic reports.

Referral Source Report CAN HELP YOU IDENTIFY HIDDEN MARKETING CHANNEL GEMS

  • Track websites that are the most effective at sending you traffic that yield phone call leads.
  • Referral Source Report identifies the source of your traffic.
  • Use custom campaign codes in destination URL to insert a unique tracking number on landing pages to determine the effectiveness of each page. You can also insert several numbers on a single page to evaluate ad performance by placement.

AVIDTRAK REPORTING FAQs

QUESTIONS

ANSWERS

If I need custom reports that are not currently offered by AvidTrak, will you charge extra to create those reports?

AvidTrak does not charge extra for custom reports. We welcome our clients providing us with an opportunity to deliver more value for them.

Are there any limits to API usage or reporting?

There are no limits on API usage or reporting.

Are you able to create trend reports that compare Year over Year or Month over Month data?

Yes, trend data reports are available in AvidTrak.

How many months of data may be compared in AvidTrak?

We store a total of 24 months of data in AvidTrak.

In what format do you deliver reports?

Data are typically delivered in CSV file format. If you have any other specification, please feel free to reach out to the Support Team at AvidTrak.

Can I provide read-only access of call tracking account to some colleagues of mine?

Yes, if you are an account Administrator, you may allow read-only access to some colleagues of yours.

What kind of data are available via the AvidTrak-API?

The AvidTrak RESTFUL API provides comprehensive data on web visits and detailed call information. Please contact AvidTrak Support Team to get details on data that are available, and documentation related to RESTFUL API.

If I integrate my AvidTrak Call Tracking Account with my AvidTrak Contact Center Account what kind of reporting would be available to me?

Integrating AvidTrak Call Tracking with AvidTrak Contact Center provides a comprehensive overview, and closed loop reporting on the performance of your marketing tactics and the success of your team in maximizing the potential of every lead. The data that you would be able to access for every campaign would be traffic volumes, call volumes, closed leads, missed leads and irrelevant (non-revenue) calls. You would also be able to ascertain which team member in your sales department is the best performer and identify those that need further training.

Still have more questions? Call (888) 592-2921
or Email Info@AvidTrak.com

What some of our customers are saying about us…

“You guys have the best customer service in the industry.”

“Those other guys made me pay so much more for the same features, and they even charge extra for their nonexistent customer service.”

“I can’t believe you offer all the features I need at such a reasonable price.”

“I wish I had found you before I spent thousands of dollars more than I needed to, on the same functionality that you offer.”

“You are our company’s secret weapon.”

“I am closing so many more sales now that I’m using your Contact Center.”

Start Using Today with A

Free Trial Plan

that includes

All the Features.

(No Credit Card Required.)

Starter

$20

Includes:Volume
Number

Number:

The specified 30-day quantity of local phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.

1
Talktime Minutes

Talktime Minutes:

The specified 30-day volume of talk time minutes in each local package. Overage charges are applicable only after the respective volume has been exceeded for the period.

400
SMS

SMS:

The number of sms that a supervisor can send or receive. Overage charges are applicable only after the respective volume has been exceeded for the period.

50
Form Submission

Form Submission:

The number of minutes that an agent can place a call on hold to interact with a supervisor.

50
Email Tracking

Email Tracking:

The number of instances that a call is transferred to a different call-queue or to an outside line.

50
Try Free

* $20 free credit / 15 days
(whichever comes first)

Most Popular

Professional

$40

Includes:Volume
Number5
Talktime Minutes800
SMS75
Form Submission75
Email Tracking75
Try Free

* $20 free credit / 15 days
(whichever comes first)

Agency

$100

Includes:Volume
Number5
Talktime Minutes3000
SMS100
Form Submission100
Email Tracking100
Try Free

* $20 free credit / 15 days
(whichever comes first)

Starter

$20

Includes:Volume
Calls

Calls:

The specified 30-day volume of calls in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.

50
Number

Number:

The specified 30-day quantity of local phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.

1
Talktime Minutes

Talktime Minutes:

The specified 30-day volume of talk time minutes in each local package. Overage charges are applicable only after the respective volume has been exceeded for the period.

275
Minutes

Minutes:

The number of minutes that a supervisor can listen in to client-agent calls. Overage charges are applicable only after the respective volume has been exceeded for the period.

50
Consults

Consults:

The number of minutes that an agent can place a call on hold to interact with a supervisor.

50
Transfers

Transfers:

The number of instances that a call is transferred to a different call-queue or to an outside line.

50
Try Free

* $20 free credit / 14 days
(whichever comes first)

Most Popular

Intermediate

$40

Includes:Volume
Calls200
Number4
Talktime Minutes500
Minutes75
Consults75
Transfers75
Try Free

* $20 free credit / 14 days
(whichever comes first)

enterprise

$100

Includes:Volume
Calls400
Number5
Talktime Minutes2000
Minutes100
Consults100
Transfers100
Try Free

* $20 free credit / 14 days
(whichever comes first)

Start your Call Tracking Free Trial Today with $20 Credit

Call (888) 592-2921 or Email Info@AvidTrak.com for more information

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NEED MORE DETAILS?

Schedule your demo today.

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