Call Recording, Greeting and Whisper Functionality.
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Recording with a click
Call Recording
Enable Call Recording with a click of a button. Playback and listen to calls and email call recordings
Greet Callers with a message
Caller Greeting
Greet Callers with a message before the call is connected. Inform Callers that calls may be recorded.
Whisper source of lead
Whisper Message
Whisper source of lead to Call Attendant before call is connected
Port your existing numbers
Number Porting
You can port your existing numbers into AvidTrak easily. We port thousands of numbers from other carriers every year into our platform
FAQ ABOUT FRANCHISEE CALL TRACKING PLATFORM
Questions Answers
Is there a minimum charge per month to use the Agency Call Tracking Platform?
We offer the Agency platform without a minimum spend limit. All you need to do is setup your Agency Account and then setup your client’s call tracking accounts through the Agency Interface
What happens if my clients contact AvidTrak directly?
If your client contacts us directly we will first approach you before responding to any question.
I have some clients for whom I wish to pay call tracking charges for and others clients whom I want to setup to pay AvidTrak directly. How do I achieve this?
The easiest way to achieve this would be to setup two Agency Accounts. One Agency account, Example1, would be setup where you would pay AvidTrak directly with all respective clients whose charges you would pay, while the other Agency account, Example2 would have all those accounts who would pay AvidTrak directly.
