Do you want your business to stand out from the competition? Three core attributes of your personality that will definitely help are Flexibility, User Focus and Creativity.
If change is the only constant in life, then you need to respond to changing consumer behavior in real time. Detecting and Anticipating changing buyer preferences allow you to stay ahead of the competition. Call tracking with call recordings and written transcriptions of conversations with customers are great tools to help you understand consumer psyche.
So drop your own thinking pattern and start borrowing your buyer’s mindset. This means you use all the mediums of communication used by the buyer. For example if call tracking reveals that most of your useful leads come from Facebook then join all the groups that your buyer could be on. Join in the conversations using the buyer’s language.
Creativity in solving people’s problems can help enhance your product or service better than anything else. If you are using call tracking then listen to the customer and you are bound to get unique insights into the motivations and aspirations of buyers. Intelligent monitoring and analyzing along with your imagination are the real ingredients in your recipe for business success.
