Engage Multi Level IVR
to maximize the potential
of every lead
- Route calls by location and specialty.
- Route calls by time of day or holiday schedule.
Setup Multi Level IVR to Never Miss a Lead
- Send every live lead to an agent.
- If a live agent is unavailable, lead goes to voicemail.
- Every lead is answered live, or agent can call back at their convenience.
- Route calls to most effective sales agents.
Setup Professional Greeting and Eliminate Spam Calls.
- Create Custom Greetings for various specialties.
- Use unique greetings for holidays and after-hours.
- Fight Robo Calls and minimize junk calls that eat up valuable resources.
Record Calls & Get Instant Alerts via Email & SMS
- Record incoming calls to train your Sales and Support Teams.
- Setup Email and SMS alerts with link to call recording, caller details and campaign information.