Never Miss a Lead

A solution to connect your potential customer with you in result of your marketing campaign without letting them missed / slipped away. A complete Contact Center solution for your team designed to meet business challenges with customer friendly price offers

Effortless Contact Center experience

Allowing agents and supervisors better calling experience with less user actions to take, making agent’s life easier while communicating.

Excellent User Interface

Easy to use and eye catching agent interface allowing them to focus on the customer rather then the application. Interface provides all customer information and contact center functionalities.

Effective Calling and Performance

Avidtrak Contact Center enables your business productivity to a boost by easing your call handling while providing flawless calling experience.

Market Competitive Pricing Click here to see Pricing and Signup

Package Offer Overage
Per Call Charges 50 $0.0325
Local Number 1 $1.00
Local Minutes (per min) 400 $0.05
Call Monitoring (per min) 50 $0.01
Consults 50 $0.0325
Transfers 50 $0.0325
Toll-Free Numbers 0 $2.00
Toll-Free Minutes (per min) 0 $0.07

Note: Overage charges will be applied after package offer fully used for each functionality until next renewal.

what’s included:

Good choice for new / small businesses seeking to improve their support experience

Receive inbound calls on screen

Outbound Campaigns

Multiple IVRs

Agent Scripts

Consult with agent / supervisor

Transfer calls to different skill / queue

Integrate with AvidTrak

Call Monitoring

Call notes and dispositions

what’s included:

Good choice for new / small businesses seeking to improve their support experience

Receive inbound calls on screen

Outbound Campaigns

Multiple IVRs

Agent Scripts

Consult with agent / supervisor

Transfer calls to different skill / queue

Integrate with AvidTrak

Call Monitoring

Call notes and dispositions

what’s included:

Good choice for new / small businesses seeking to improve their support experience

Receive inbound calls on screen

Outbound Campaigns

Multiple IVRs

Agent Scripts

Consult with agent / supervisor

Transfer calls to different skill / queue

Integrate with AvidTrak

Call Monitoring

Call notes and dispositions

Package Offer Overage
Per Call Charges 50 $0.0325
Toll-Free Numbers 1 $2.00
Toll-Free Minutes (per min) 275 $0.07
Local Number 0 $1.00
Local Minutes (per min) 0 $0.05
Call Monitoring (per min) 50 $0.01
Consults 50 $0.0325
Transfers 50 $0.0325

Note: Overage charges will be applied after package offer fully used for each functionality until next renewal.

what’s included:

Good choice for new / small businesses seeking to improve their support experience

Receive inbound calls on screen

Outbound Campaigns

Multiple IVRs

Agent Scripts

Consult with agent / supervisor

Transfer calls to different skill / queue

Integrate with AvidTrak

Call Monitoring

Call notes and dispositions

what’s included:

Good choice for new / small businesses seeking to improve their support experience

Receive inbound calls on screen