Effortless Contact Center experience
Allowing agents and supervisors better calling experience with less user actions to take, making agent’s life easier while communicating.
Excellent User Interface
Easy to use and eye catching agent interface allowing them to focus on the customer rather then the application. Interface provides all customer information and contact center functionalities.
Effective Calling and Performance
Avidtrak Contact Center enables your business productivity to a boost by easing your call handling while providing flawless calling experience.
Market Competitive Pricing Click here to see Pricing and Signup
Create Local Starter Account
Local Starter Account
As low as $19.99 per month
| Package Offer | Overage | |
| Per Call Charges | 50 | $0.0325 |
| Local Number | 1 | $1.00 |
| Local Minutes (per min) | 400 | $0.05 |
| Call Monitoring (per min) | 50 | $0.01 |
| Consults | 50 | $0.0325 |
| Transfers | 50 | $0.0325 |
| Toll-Free Numbers | 0 | $2.00 |
| Toll-Free Minutes (per min) | 0 | $0.07 |
Note:Â Overage charges will be applied after package offer fully used for each functionality until next renewal.
what’s included:
Good choice for new / small businesses seeking to improve their support experience
Receive inbound calls on screen
Outbound Campaigns
Multiple IVRs
Agent Scripts
Consult with agent / supervisor
Transfer calls to different skill / queue
Integrate with AvidTrak
Call Monitoring
Call notes and dispositions
Create Local Intermediate Account
Local Intermediate Account
As low as $39.99 per month
| Package Offer | Overage | |
| Per Call Charges | 200 | $0.0325 |
| Local Number | 5 | $1.00 |
| Local Minutes (per min) | 800 | $0.05 |
| Call Monitoring (per min) | 75 | $0.01 |
| Consults | 75 | $0.0325 |
| Transfers | 75 | $0.0325 |
| Toll-Free Numbers | 0 | $2.00 |
| Toll-Free Minutes (per min) | 0 | $0.07 |
Note:Â Overage charges will be applied after package offer fully used for each functionality until next renewal.
what’s included:
Good choice for new / small businesses seeking to improve their support experience
Receive inbound calls on screen
Outbound Campaigns
Multiple IVRs
Agent Scripts
Consult with agent / supervisor
Transfer calls to different skill / queue
Integrate with AvidTrak
Call Monitoring
Call notes and dispositions
Create Local Enterprise Account
Local Enterprise Account
As low as $99.99 per month
| Package Offer | Overage | |
| Per Call Charges | 400 | $0.030 |
| Local Number | 5 | $1.00 |
| Local Minutes (per min) | 3000 | $0.05 |
| Call Monitoring (per min) | 100 | $0.01 |
| Consults | 100 | $0.030 |
| Transfers | 100 | $0.030 |
| Toll-Free Numbers | 0 | $2.00 |
| Toll-Free Minutes (per min) | 0 | $0.07 |
Note:Â Overage charges will be applied after package offer fully used for each functionality until next renewal.
what’s included:
Good choice for new / small businesses seeking to improve their support experience
Receive inbound calls on screen
Outbound Campaigns
Multiple IVRs
Agent Scripts
Consult with agent / supervisor
Transfer calls to different skill / queue
Integrate with AvidTrak