What Sets AvidTrak Contact Center
Apart From Everyone Else?

AvidTrak Contact Center offers the most competitive prices And the most responsive
product support in the industry.

Included in The AvidTrak Contact Center

Softphone Receive Calls

Receive Calls

Multi-Level IVRs


Outbound Campaigns with Auto Dialing

Outbound Campaigns
with Auto Dialing

Supervisor Monitoring

Consult with



Queue Routing & Call Transfers

Queue Routing
& Call Transfers

3rd Party Integrations

3rd Party

Live Call Monitoring, Whisper and Barge

Live Call Monitoring,
Whisper and Barge

Reports & Analytics

Reports & Analytics

Business Hours/Holidays


Simultaneous/Sequential Call Transfer

Call Transfer

SMS Conversation

SMS Conversation

Conversational AI and Speech Analytics

NO Set up Charges

NO Long Term Contracts

NO Surprise Charges

NO Per User Monthly Access

NO Integration Charges

NO Training Fees

Dedicated and Responsive Customer Support Team for every client, at no additional cost.

We listen to you. We will create additional custom features per your specific needs.

Still have more Questions?

What Is the AvidTrak Contact Center?

The AvidTrak Contact Center ensures every lead is followed through to determine key indicators that will maximize ROI on ad spend.

Who Needs to Use the AvidTrak Contact Center?

Lead generators who lose revenue from their leads when agents are not available to convert the warm lead into a sale.

How does the AvidTrak Contact Center improve ROI?

Every live lead is captured, routed, and resolved.

How does the AvidTrak Contact Center Work For You?

Use call queues to segment and prioritize callers.

How does the AvidTrak Contact Center Integrate into your Current Reporting Structure?

Close loop revenue tracking by reporting phone calls into Google (Ads, Analytics and DataStudio) and MSN Ad Center.

We Pair With Your Marketing Tools

AvidTrak connects to the tools you use to save you time and automate mundane work.

The power to engage billions of customers on a global scale

With our platform and your ideas, you can focus on the marketing that matters.

Millions of interactions across channels with 99.999% uptime

Choose from thousands of phone numbers in dozens of countries

10,000+ businesses trust AvidTrak for communications with enterprise-grade security