Utilize Powerful Web Services API to obtain Call Tracking Reports on Demand
Web Services API
- Utilize SOAP based Web Services API to build proprietary dashboards
- Merge AvidTrak data with your bid management tools to enhance productivity of your bid platform
Use Voice Recording Transcription Services to Hunt for Keywords
Voice Recording Transcription
- You may create transcripts of voice recordings.
- Setup AvidTrak to deliver you transcripts of recordings. Use the transcripts to search for specific keywords
- Note: Voicemail transcription is an extra charge and is limited to 2 minutes of recorded conversation
AvidTrak can hunt and dynamically replace Vanity Numbers
Vanity Number Replacement
- AvidTrak can search for and find vanity numbers which may be dynamically replaced with a tracking number.
- Simply type in the Vanity Number sequence (letters and digits) into the Target Number SMART replace field and AvidTrak will perform dynamic number insertion.
Report Online Conversions together with Phone Call Conversions
Online Conversion Report
- Imagine being able to use the same platform to view not only phone call conversions but also Online form conversions. AvidTrak may be setup to capture Online conversions. You may capture contact-form submissions, downloads and even clicks to your Email links.
Block those nuisance SPAM Callers from bothering you!
SPAM Caller Blocking
- SPAM Robo-Callers can be a nuisance to your daily work schedule.
- AvidTrak allows Agency Caller blocking functionality such that an Agency can setup a Master list of Blocked Caller IDs. These Blocked Caller ID at Agency Level are applied to all Agency clients operating on the AvidTrak platform.
- Individual clients may block caller ID at their account level.
Listen to Call Recordings and then share the Recording with others via Email
Call Recording Playback and Email Call Recording
- Listening to a Call Recording is as simple as clicking a button to hear the recording streamed to your Computer, Tablet or Smartphone.
- You can share the call recording with another person simply by clicking the Email icon next to the recording link and transmit the recording link via Email.
Does your Enterprise use Ensighten Tag Management?
Ensighten Tag Management
Monthly Recurring Charges for Phone Number Rental
The phone number rental is collected in advance every month on the 1st of the month. We do not refund monthly rental fee after it has been deducted from your account.
Talk time Minutes for Inbound Phone Calls
Charges for talk time on the phone use accrue daily. Your account will be charged for the amount of talk time incurred by you.