AVIDTRAK PROVIDES COMPREHENSIVE TRACKING FOR FRANCHISE BUSINESSES

Our call tracking product integrates with your existing marketing campaigns by providing unique phone numbers for each campaign or ad placement. When one of these numbers is called, our system will track which campaign or ad generated the call and provide you with detailed analytics on how that campaign or ad performed.

Yes, our call tracking product can track which advertising campaign generated each phone call. By using unique phone numbers for each campaign or ad placement, our system can easily attribute each call to the correct campaign or ad.

Our call tracking product reports call data to analytics platforms and CRM systems by integrating with APIs or using data exports. We currently support integrations with Google Analytics, GA-4, Google Data Studio, Salesforce, HubSpot, and Zoho.

Our product’s closed-loop reporting feature helps you improve your marketing spend by providing you with data on which campaigns or ads are generating actual sales revenue. By analyzing this data, you can adjust your marketing spend to focus on the most effective campaigns and ads, thereby increasing your ROI.

Yes, our call tracking product is designed to be easy to set up and use. You can sign up online and deploy campaigns within a few minutes. We also offer full onboarding support to make the process of launching online campaigns simple.

We take the privacy and security of call recordings and data very seriously. Our audio recordings are stored on secure servers and are encrypted to ensure maximum security. We also offer password protection for audio recordings to ensure the privacy of your data.

Our call tracking product provides enterprise-grade reporting to clients, which includes call data points such as phone call volumes, call duration, and customer engagement. We also deliver advertising data such as campaign name, publisher, ad creative, placement, and caller ID. This information can be used by advertisers to evaluate the effectiveness of their ads and campaigns, identify the best placement for ads, and cut spend on poor-performing web referral sources to boost campaign ROI.

Many of our enterprise clients operate in sensitive customer-facing businesses such as healthcare and financial sectors, where customer data privacy is paramount. We allow clients to bring and use their own phone numbers and carrier networks to terminate calls into their call center. Allowing number portability, ensures that client and customer personally identifiable data remain safe, as this data is kept in-house and away from third-party vendors, making our product an ideal solution for publicly traded companies, who are sensitive to having their inbound marketing call data in-house as it can act as a proxy for predicting future revenue and earnings figures.

Yes, our call tracking product can transcribe audio recordings to text. This makes it easy to search for specific spoken keywords and analyze the content of the calls.

Our call tracking product helps you identify which referral sources are generating the most leads by tracking phone call conversion data at the referral source level. This data can help you outbid your competition on high-value clicks and cut spend on poor performing referral sources to boost your campaign ROI.

Our product is designed to be user-friendly and easy to set up. You can sign up online and deploy campaigns within a few minutes. We offer a free 14-day trial with no obligations and no credit card is required for signup. Our prices are also the lowest in the industry. Additionally, we offer full onboarding support to make the process of launching online campaigns simple.

Yes, our call tracking product is designed to integrate seamlessly with contact center software, so you can get closed loop reporting on which marketing campaigns are driving actual sales revenue. This allows you to make more informed decisions about where to allocate your marketing spend and can help you improve your ROI.

We take data security very seriously and have implemented a number of measures to ensure that your data is kept safe. Our servers are hosted in secure data centers, and all data transmission is encrypted using industry-standard SSL/TLS protocols. We also offer password protection for audio recordings, so you can ensure that your data remains private.

You do not need to port your numbers over to our platform. You can keep your existing telephony provider and carrier network intact.

Yes, you can use your own phone numbers with our product, and that helps you protect customer data by keeping it in-house and away from any third parties that might encounter it. This is especially important for businesses operating in sensitive customer-facing industries such as healthcare and finance, where protecting customer data is critical. You don’t need to port your numbers over to our platform; you can continue to keep your phone numbers on your existing telephony and carrier network.

Simply contact AvidTrak signup@avidtrak.com and tell us that you wish to use your own numbers without going through the process of porting the numbers.

AvidTrak’s Sales Team will provide you with a customized proposal that incorporates the use of your call tracking platform’s telephone numbers into the AvidTrak platform.

We only need a manifest of the telephone numbers that you wish to use for call tracking together with daily Call Detail Records (CDR) provided by your voice carrier and the AvidTrak platform will do the rest.

We understand that security is critical for businesses, especially those operating in sensitive industries like healthcare and finance, so we have created a platform that allows our enterprise clients to use their own phone numbers and carrier networks to terminate calls into their call centers. This setup ensures that all customer data remains in-house and away from third-party vendors. Our product is also designed to be compliant with relevant data privacy laws and regulations.

Our call tracking product provides enterprise-grade reporting to clients, which includes call data points such as phone call volumes, call duration, and customer engagement. We also deliver advertising data such as campaign name, publisher, ad creative, placement, and caller ID. This information can be used by advertisers to evaluate the effectiveness of their ads and campaigns, identify the best placement for ads, and cut spend on poor-performing web referral sources to boost campaign ROI.

Many of our enterprise clients operate in sensitive customer-facing businesses such as healthcare and financial sectors, where customer data privacy is paramount. We allow clients to bring and use their own phone numbers and carrier networks to terminate calls into their call center. Allowing number portability, ensures that client and customer personally identifiable data remain safe, as this data is kept in-house and away from third-party vendors, making our product an ideal solution for publicly traded companies, who are sensitive to having their inbound marketing call data in-house as it can act as a proxy for predicting future revenue and earnings figures.

Our call tracking product can be used for A/B testing of advertising campaigns by deploying pools of phone numbers within our system for multiple advertising campaigns and assigning those numbers to the different campaigns. Our javascript code can be placed on web pages to dynamically swap out phone numbers based on the traffic source, allowing for easy tracking of which ad or campaign is driving phone call leads. Advertisers can then evaluate the effectiveness of each ad by comparing the conversion rate for each ad placement and adjust their advertising spend accordingly.

There are no extra charges for integrating AvidTrak Call Data into third party CRM, Ad Management Platforms or Analytics Packages.

Yes, we allow for custom triggers to be implemented so that calls may be filtered to your specification before it is reported as a conversion into an ad management platform.

Closed loop reporting allows marketers to track the effectiveness of their campaigns in real time, by identifying which campaigns are driving actual sales revenue. This enables them to make necessary adjustments to their marketing spend and optimize their campaigns for maximum ROI.

We store a total of 24 months of data in AvidTrak.