Reporting
Tailored to YOU
AvidTrak’s reporting is about turning call tracking data into actionable intelligence. Empowering businesses to unlock the full potential of their leads, propelling them toward unparalleled success.
CUSTOMIZE REPORTS
EXTENSIVELY
Choose from multiple types of reports. Adjust the report delivery formats and frequency to your specifications.
Enjoy unlimited API usage.
No extra charges for custom reports; we create exactly what you require.
INTEGRATION WITH YOUR
MARKETING ECOSYSTEM
Integrate data with HubSpot, Zoho, Salesforce, Google Ads, Google Analytics 4, and more.
You can also seamlessly combine with contact centers like the AvidTrak Lead Maximizer or any other system that you currently use.
SECURE AND STORE
DATA
Administrators can grant read-only access to colleagues, facilitating collaboration and information sharing.
With 24 months of secure data storage, businesses can enjoy extended trend analysis and performance assessment.
CUSTOM,
USER-FRIENDLY DASHBOARD
AvidTrak’s customizable dashboard allows businesses to obtain real-time insights through custom reporting signals and intricate charts. Our dashboard empowers businesses to make precise data driven decisions to optimize ad spend and streamline operations.
Acting as the bridge, it transforms raw information into strategic data, ensuring a mastery of insights for business strategies.
Calls by Day and Time Reports
Track call patterns daily, uncovering trends in call volumes at various times. Eliminate any guesswork in assessing your phone-agent workload.
Segmenting the day into hours, offers clear visibility into call loads so you can ensure your team is optimized for peak hour call loads. Providing strategic insights for maximizing staff efficiency.
Trend Reports
Harnessing 24 months of your data stored in the AvidTrak platform, this report facilitates precise tracking of your business’s periodic performance.
Customized for Year over Year or Month over Month comparisons (or any other custom period), it delivers insights to anticipate trends, enabling informed decisions with strategic foresight.
Keyword, Ad Group & Campaign Call Reports
Fine-tune your bid strategy and improve your cost-per-click (CPC) spending. Gain unique insights into marketing effectiveness by analyzing performance across different levels—keywords, ad groups, and campaigns.
Use marketing effectiveness data to optimize each element for a more successful strategy that most efficiently reaches your target audience and attracts qualified leads.
Tactics Overview Reports
Understand what’s working in your marketing and what’s not. Assess the performance of your channels and campaigns in driving web traffic and phone calls. Identify which strategies most effectively drive conversions.
You can set up reports to run daily, weekly, and monthly to regularly monitor and optimize marketing strategies.
Missed Call Reports
Stay ahead and optimize every opportunity by promptly addressing unanswered calls and avoiding wasted ad spend.
Track missed calls through tracking numbers, termination numbers, time of day, and day of the week.
Guarantee you never miss a lead with improved responsiveness to potential opportunities.
Repeat Call Reports
Distinguishing between first-time and repeat callers, this report provides key insights into customer behavior and campaign effectiveness.
These insights aid in creating personalized experiences, strengthening customer retention strategies, fostering deeper connections and building brand loyalty.
Referral Source Reports
Track the websites that excel in attracting target audiences, and pinpoint traffic sources that yield qualified phone call leads.
Evaluate website performance by embedding custom campaign codes in destination URLs, serving as unique tracking numbers for landing pages – Insert multiple codes on a single page to optimize Ad performance based on placement.
REPORTS ARE DELIVERED EXACTLY TO YOUR SPECIFICATIONS
Reports are typically delivered in CSV file format. AvidTrak is committed to meeting your specific needs at no extra cost. If your business has any other specifications, our support team will gladly assist you.
AvidTrak’s reports cater to the individual needs of every business, providing a versatile range of delivery options—daily, weekly, or monthly. The flexibility of delivery methods through email, API, and FTP allows businesses to choose what suits them best, whether it’s the convenience of email or the seamless automation of API and FTP.
No Extra Charges for Custom Requests: In a world where customization often comes with a hefty price tag, AvidTrak’s team of technical experts is committed to crafting custom reporting solutions tailored exactly to your business goals.
DISCUSS CUSTOM
REPORTING SOLUTIONS
Contact AvidTrak’s team of technical experts
Integrated Marketing Insights
Improve your ROI by integrating collected data and reports into your marketing ecosystem and quickly pinpoint your strengths and weaknesses.
Connect with HubSpot, Zoho, Salesforce, Google Ads, Google Analytics 4, and more, including contact centers like AvidTrak’s cloud-based Lead Maximizer.
Integration enhances insights by adding valuable metrics to the platforms you already use for marketing and analytics.
Reporting FAQs!
If I need custom reports that are not currently offered by AvidTrak, will you charge extra to create those reports?
AvidTrak does not charge extra for custom reports. We welcome our clients providing us with an opportunity to deliver more value for them.
Are there any limits to API usage or reporting?
There are no limits on API usage or reporting.
Are you able to create trend reports that compare Year over Year or Month over Month data?
Yes, trend data reports are available in AvidTrak.
How many months of data may be compared in AvidTrak?
We store a total of 24 months of data in AvidTrak.
In what format do you deliver reports?
Data are typically delivered in CSV file format. If you have any other specification, please feel free to reach out to the Support Team at AvidTrak.
Can I provide read-only access of call tracking account to some colleagues of mine?
Yes, if you are an account Administrator, you may allow read-only access to some colleagues of yours.
If I integrate my AvidTrak Call Tracking Account with my AvidTrak Lead Maximizer Account what kind of reporting would be available to me?
Integrating AvidTrak Call Tracking with AvidTrak Lead Maximizer provides a comprehensive overview, and closed loop reporting on the performance of your marketing tactics and the success of your team in maximizing the potential of every lead. The data that you would be able to access for every campaign would be traffic volumes, call volumes, closed leads, missed leads and irrelevant (non-revenue) calls. You would also be able to ascertain which team member in your sales department is the best performer and identify those that need further training.
Starter
$15
| Includes: | Volume |
|---|---|
Numbers
Numbers:The specified 30-day quantity of local phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period. |
5 |
Minutes
Minutes:The specified 30-day volume of talk time minutes in each local package. Overage charges are applicable only after the respective volume has been exceeded for the period. |
500 |
SMS
SMS:The number of sms that a supervisor can send or receive. Overage charges are applicable only after the respective volume has been exceeded for the period. |
100 |
Call Recording Minutes
Call Recording Minutes:The number of minutes for which call recording will be available if recording will be set to on for the phone number. |
500 |
CNAME Lookup Calls
CNAME Lookup Calls:Number of calls for which caller name will be fetched (if enabled). |
50 |
Start Free Trial
* $20 free credit / 14 days
(whichever comes first)
Most Popular
Professional
$30
| Includes: | Volume |
|---|---|
| Numbers | 10 |
| Minutes | 1500 |
| SMS | 300 |
| Call Recording Minutes | 1500 |
| CNAME Lookup Calls | 100 |
Start Free Trial
* $20 free credit / 14 days
(whichever comes first)
Agency
$55
| Includes: | Volume |
|---|---|
| Numbers | 30 |
| Minutes | 2500 |
| SMS | 1000 |
| Call Recording Minutes | 2500 |
| CNAME Lookup Calls | 300 |
| Client Accounts | 1000 |
Start Free Trial
* $20 free credit / 14 days
(whichever comes first)
Note: Overage charges will be applied after package offer fully used for each functionality until next renewal.
