Deploy Speech Analytics & Conversational AI
- Use Keywords to define and segment conversations.
- Easily sift though large quantities of data to find intent signals.
- Ability to train AI model and spot opportunities and issues in near real time.
Keywords that Signal Intent
- Identify words used in customer conversations that are significant for your business. For example, words such as ‘Order’, ‘Booking’ ‘Cancel’, ‘Disappointed’ can be very significant for any service business.
- Caller Conversation Analytics Reports: Use Conversation Analytics to segment calls into leads, missed opportunities and training.
- Use frequently used keywords in your landing pages to implement conversion rate optimization.
- Deploy keywords in your marketing copy and Paid Search Ads.