{"id":13809,"date":"2025-09-23T13:08:59","date_gmt":"2025-09-23T13:08:59","guid":{"rendered":"https:\/\/avidtrak.com\/resource\/?p=13809"},"modified":"2026-03-30T11:27:47","modified_gmt":"2026-03-30T11:27:47","slug":"best-calltrackingmetrics-alternatives","status":"publish","type":"post","link":"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives","title":{"rendered":"Best CallTrackingMetrics Alternatives in 2026"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A CallTrackingMetrics alternative is a call tracking and call monitoring platform that replicates core CTM features while offering different pricing, integrations, or routing depth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Imagine you are in the middle of a renewal cycle. Your team needs stronger call monitoring, simpler reporting, or deeper routing capabilities, all without increasing costs or complexity. The challenge is finding the right solution that balances functionality and affordability.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to AvidTrak, when evaluating CallTrackingMetrics alternatives, businesses should consider key features such as monitoring modes (like live monitor, whisper, and barge), AI-powered transcription for actionable insights, conversation outcome extraction capabilities, advanced routing logic (including multi-location and after-hours routing), and smooth integrations with platforms like Google Analytics 4 and CRM systems. These elements are crucial for businesses seeking a comprehensive, scalable solution to enhance marketing, sales, and customer service efforts.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-white ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives\/#What_to_Look_For_When_Replacing_CallTrackingMetrics\" >What to Look For When Replacing CallTrackingMetrics<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives\/#Quick_Comparison_Table_%E2%80%94_Top_10_CallTrackingMetrics_Alternatives\" >Quick Comparison Table \u2014 Top 10 CallTrackingMetrics Alternatives<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives\/#Migration_Checklist_from_CallTrackingMetrics\" >Migration Checklist from CallTrackingMetrics<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives\/#Frequently_Asked_Questions\" >Frequently Asked Questions<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_to_Look_For_When_Replacing_CallTrackingMetrics\"><\/span><b>What to Look For When Replacing CallTrackingMetrics<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When replacing CallTrackingMetrics, it is vital to ensure the new platform offers a comprehensive suite of features that align with your business needs. Here are the key criteria to look for when evaluating alternatives:<\/span><\/p>\n<h3><b>1. Monitoring and Coaching Capabilities<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A call tracking solution should provide tools such as live monitoring, whisper, and barge modes to help you manage calls and coach your agents effectively.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A monitoring conversation feature allows supervisors to silently listen to calls, ensuring everything is running smoothly. Whisper enables coaches to provide real-time guidance to agents without the caller hearing, while Barge allows supervisors to intervene directly during a call when immediate action is needed. These features are important for customer satisfaction and problem resolution, ensuring your team can address issues before they escalate and diminish the customer experience.<\/span><\/p>\n<h3><b>2. AI-powered Conversation Outcome Extraction<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">AvidTrak\u2019s AI-powered conversation outcome extraction automatically detects key moments in a call, such as booking appointments, pricing inquiries, or lead qualification. This goes beyond simple transcription, enabling businesses to identify the purpose of each call and extract actionable insights.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By tagging calls with specific outcomes, such as \u201csales inquiry,\u201d \u201ccustomer support request,\u201d or \u201cservice booking\u201d, AvidTrak helps businesses categorize and prioritize leads efficiently. This automatic process improves engagement, response time, and follow-up actions, ensuring that no opportunity is missed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">AI-driven outcomes also support better decision-making by offering clear visibility into the effectiveness of marketing campaigns. With conversation analytics, businesses can assess which tactics are generating the most valuable calls, making it easier to refine marketing strategies for improved ROI.<\/span><\/p>\n<h3><b>3. Routing Fit for Multi-Location and Franchise Teams<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Effective call routing is crucial for businesses with multiple locations or franchises. IVR (Interactive Voice Response) allows callers to navigate through an automated menu, directing them to the appropriate department. Call queues ensure that calls are answered in a timely manner, while area\/ZIP code routing directs calls to the most relevant team based on the caller&#8217;s location. After-hours rules ensure that calls outside of regular business hours are properly handled, whether by forwarding them to an answering service or to a different location. These features ensure smooth customer experiences across multiple touchpoints.<\/span><\/p>\n<h3><b>4. Ensuring Data Privacy and Compliance with Robust Security Measures<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">When it comes to managing sensitive customer data, choose a CallTrackingMetrics alternative that prioritizes security and compliance. Features like password protection for call recordings and redaction options for sensitive information ensure that businesses can maintain privacy standards.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">AvidTrak offers auto-deletion of records to help businesses comply with data retention policies. Adherence to STIR\/SHAKEN standards ensures that calls are verified for authenticity, helping to combat fraud and ensuring the business remains compliant with industry regulations. These measures provide peace of mind while maintaining transparency and trust in your call data.<\/span><\/p>\n<h3><b>5. Marketing Attribution and Integrations<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">AvidTrak also excels at marketing attribution through its use of Dynamic Number Insertion (DNI), which places unique phone numbers on specific webpages, campaigns, or keywords. This allows businesses to track precisely which marketing tactics are driving phone calls. Additionally, keyword-level tracking ensures that each call is attributed to the right search term or ad. AvidTrak\u2019s seamless integration with Google Analytics 4 (GA4), Google Ads, and CRM systems enables businesses to view full-funnel performance and gain insights into campaign effectiveness, improving decision-making and return on investment.<\/span><\/p>\n<h3><b>6. Reporting, Pricing, and Customer Support<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">It is important to ensure that the platform offers strong reporting features, including customizable reporting cadence (e.g., instant, daily, weekly). Total cost of ownership is another factor; AvidTrak stands out by offering an easy-to-use, best-in-the-industry price with no hidden fees solution. AvidTrak offers all the standard features as well as advanced and innovative AI solutions that many others either don\u2019t offer or add on at a premium price.\u00a0 AvidTrak\u2019s customer service is outstanding, and live help is provided quickly to help users resolve any issues or questions that arise as they use the platform.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Quick_Comparison_Table_%E2%80%94_Top_10_CallTrackingMetrics_Alternatives\"><\/span><b>Quick Comparison Table \u2014 Top 10 CallTrackingMetrics Alternatives<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Below is a quick comparison of the top 10 alternatives to CallTrackingMetrics, featuring a balanced mix of solutions catering to SMBs, enterprises, and performance-driven businesses. This table highlights key features, pricing notes, and notable limitations, allowing you to easily compare your options.<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Tool<\/b><\/td>\n<td><b>Best For<\/b><\/td>\n<td><b>Routing Depth<\/b><\/td>\n<td><b>Attribution \/ DNI<\/b><\/td>\n<td><b>Monitor \/ Whisper \/ Barge<\/b><\/td>\n<td><b>AI-Powered Conversation Outcome Extraction<\/b><\/td>\n<td><b>Key Integrations<\/b><\/td>\n<td><b>Recording Controls<\/b><\/td>\n<td><b>Data Retention<\/b><\/td>\n<td><b>Notable Limitation<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>AvidTrak\u00a0<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Agencies, pay-per-call, SMBs,\u00a0 multi-location brands<\/span><\/td>\n<td><span style=\"font-weight: 400;\">IVR, queues, geo, ZIP routing, after-hours<\/span><\/td>\n<td><span style=\"font-weight: 400;\">DNI, keyword-level, GA4\/Ads\/CRM posting<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Google Ads, GA4, Salesforce, HubSpot, Zoho<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Password-protected recordings, auto-deletion<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Flexible windows<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No mobile app; no South America numbers<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>CallRail<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Agencies, contact centers<\/span><\/td>\n<td><span style=\"font-weight: 400;\">IVR, queues, skills-based<\/span><\/td>\n<td><span style=\"font-weight: 400;\">DNI, Ads, CRM integrations<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Salesforce, HubSpot, Google Ads<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Basic controls<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Costs can rise with scale<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Invoca<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Enterprise conversation analytics<\/span><\/td>\n<td><span style=\"font-weight: 400;\">IVR, queues<\/span><\/td>\n<td><span style=\"font-weight: 400;\">DNI, advanced attribution<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Whisper prompts<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Salesforce, Adobe, Google Ads<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Custom policies<\/span><\/td>\n<td><span style=\"font-weight: 400;\">High entry cost<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Infinity<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Analytics-heavy tracking with monitoring<\/span><\/td>\n<td><span style=\"font-weight: 400;\">IVR, queues, area-based<\/span><\/td>\n<td><span style=\"font-weight: 400;\">DNI, keyword attribution<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">GA4, Google Ads, CRMs<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Customizable<\/span><\/td>\n<td><span style=\"font-weight: 400;\">High entry cost<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>WhatConverts<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Lead-centric tracking across calls, forms, chats<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Basic routing<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<td><span style=\"font-weight: 400;\">DNI, campaign-level<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Salesforce, GA4, HubSpot<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Standard<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Limited advanced routing<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Phonexa (Call Logic)<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Suite approach for multi-channel marketing<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Advanced routing<\/span><\/td>\n<td><span style=\"font-weight: 400;\">DNI, attribution models<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">AI-powered call scoring<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Google Ads, CRMs<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Policy-based<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Complex setup<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Convirza<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Conversation analytics and call tracking<\/span><\/td>\n<td><span style=\"font-weight: 400;\">IVR, practical routing<\/span><\/td>\n<td><span style=\"font-weight: 400;\">DNI, campaign attribution<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Salesforce, HubSpot<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Custom options<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Premium pricing<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Ringba<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Performance and pay-per-call routing control<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Advanced routing, pay-per-call logic<\/span><\/td>\n<td><span style=\"font-weight: 400;\">DNI, affiliate management<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">CRMs, Google Ads<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Flexible<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Complex setup<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Nimbata<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Conversation intelligence<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Basic routing<\/span><\/td>\n<td><span style=\"font-weight: 400;\">DNI, keyword attribution<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">GA4, Salesforce, HubSpot<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Basic retention<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Lacks advanced AI tools<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Retreaver<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Pay-per-call networks<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Complex routing trees<\/span><\/td>\n<td><span style=\"font-weight: 400;\">DNI, buyer mapping<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">GA4, CRMs<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Customizable<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Steep learning curve<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><b><i>Note:<\/i><\/b><span style=\"font-weight: 400;\"> Features and plan details may change. Buyers should confirm inclusions with each vendor before making a purchase decision.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>1. AvidTrak<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2024\/12\/Avidtrak-home.png\" alt=\"Avidtrak-home\" width=\"839\" height=\"465\" \/><\/p>\n<p><a href=\"https:\/\/avidtrak.com\/\"><span style=\"font-weight: 400;\">AvidTrak<\/span><\/a><span style=\"font-weight: 400;\"> is a call tracking and lead attribution platform designed for businesses that need accurate tracking and reporting of marketing campaigns. It enables businesses to monitor calls, route them efficiently, and attribute them back to specific marketing tactics, improving lead management and ROI. The platform\u2019s AI-powered conversation outcome extraction,<\/span> <span style=\"font-weight: 400;\">transcription, and advanced call routing features make it a strong choice for businesses requiring not only simple call tracking but also deep insights into customer interactions<\/span><\/p>\n<h4><b>Key Features of AvidTrak as a CallTrackingMetrics Alternative<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Area Code-Based Call Routing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/avidtrak.com\/advanced-call-routing#ivr_routing\"><span style=\"font-weight: 400;\">IVR (Interactive Voice Response)<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI-powered Call Transcription with keyword flagging<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI-Powered Conversation Outcome Extraction<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sentiment analysis<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced DNI Options<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After Hours Call Routing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tracking ID Hide\/Display<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Simultaneous Call Forwarding<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sequential Call Forwarding<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sub-domain Number Follow<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Call Email Alerts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email Marketing\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Call Recording<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Caller sentiment capability<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Call Whisper<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/avidtrak.com\/call-tracking-platform-integrations\"><span style=\"font-weight: 400;\">Third-Party Integrations<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Form Tracking<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Google Analytics 4 Integration<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customizable Reporting Dashboard<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inventory of Phone Numbers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customizable Call Attribution<\/span><\/li>\n<\/ul>\n<h4><b>Top 3 Features of AvidTrak<\/b><\/h4>\n<ol>\n<li><b> AI-powered Conversation Outcome Extraction<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">AvidTrak&#8217;s AI-powered outcome extraction automatically detects key moments in a call, such as booking appointments, pricing inquiries, or lead qualification. This goes beyond transcription, allowing businesses to categorize and prioritize leads based on specific outcomes, which improves engagement and follow-up actions.<\/span><\/p>\n<ol start=\"2\">\n<li><b> Dynamic Number Insertion (DNI)<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">AvidTrak ensures precise tracking by dynamically changing phone numbers on landing pages or ads, giving businesses clear attribution to each marketing source.<\/span><\/p>\n<ol start=\"3\">\n<li><b> Advanced call routing<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">AvidTrak ensures that every call is directed to the appropriate team, with features like IVR, ZIP code-based routing, and after-hours rules to improve customer experience and lead conversion.<\/span><\/p>\n<h4><b>Best For<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">AvidTrak is ideal for digital marketing agencies that need to track and report on multiple clients&#8217; call data and marketing attribution. It also suits multi-location brands or franchises requiring advanced call routing and localized tracking. Additionally, AvidTrak is perfect for sales teams looking for detailed call data and lead attribution to improve conversion rates and overall performance.<\/span><\/p>\n<h4><b>Pros<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/avidtrak.com\/call-tracking-pricing\"><span style=\"font-weight: 400;\">Transparent, affordable pricing<\/span><\/a><span style=\"font-weight: 400;\"> with no hidden fees<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No obligation 14-day free trial with $20 credit, inclusive of all features<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Excellent customer support and instant response times<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provides simple, low-cost tracking, recording, and marketing attribution<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Optimize campaigns to increase conversions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Extensive customization options without any additional charges<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easy setup and user-friendly interface<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Seamless integration with CRM platforms<\/span><\/li>\n<\/ul>\n<h4><b>Cons\u00a0<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No GHL integration<\/span><\/li>\n<\/ul>\n<h4><b>Pricing\u00a0<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">AvidTrak offers three simple and affordable <\/span><a href=\"https:\/\/avidtrak.com\/call-tracking-pricing\"><span style=\"font-weight: 400;\">pricing plans<\/span><\/a><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Starter: <\/b><span style=\"font-weight: 400;\">$15\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Professional: <\/b><span style=\"font-weight: 400;\">$30\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Agency: <\/b><span style=\"font-weight: 400;\">$55\/month<\/span><\/li>\n<\/ul>\n<p><b>Final Verdict<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">AvidTrak is an outstanding CallTrackingMetrics alternative, combining over 14 years of industry expertise with advanced call tracking, marketing attribution, and AI-powered insights. Unlike CallTrackingMetrics, which can be more costly and complex, AvidTrak offers a highly affordable solution without compromising on key features such as advanced call routing, closed-loop attribution, and DNU.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">AvidTrak provides superior value with its seamless integrations, customizable features, and precise data-driven insights for everyone including marketing agencies, multi-location brands, or sales teams.\u00a0<\/span><\/p>\n<h3><b>2. CallRail<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2024\/12\/image24-5.png\" alt=\"CallRail\" width=\"1629\" height=\"859\" \/><\/p>\n<p><span style=\"font-weight: 400;\">CallRail<\/span><span style=\"font-weight: 400;\"> is a call tracking and analytics platform designed primarily for small and medium-sized businesses (SMBs). It helps businesses track phone calls, identify marketing sources, and gather insights on customer interactions. CallRail is well-known for its simple interface and powerful monitoring tools, such as live monitoring, whisper, and barge, making it ideal for teams looking for an easy-to-use yet effective call tracking solution.<\/span><\/p>\n<h4><b>Key Features of CallRail as a CallTrackingMetrics Alternative<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Monitoring tools<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI-powered transcription<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dynamic Number Insertion (DNI)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced call routing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integration with Google Analytics and CRMs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Call recording<\/span><\/li>\n<\/ul>\n<h4><b>Top 3 Features Explained<\/b><\/h4>\n<ol>\n<li><b> Live monitoring, whisper, &amp; barge<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">These features allow supervisors to listen in on calls, provide real-time guidance, or step in during critical calls to ensure the best possible customer experience.<\/span><\/p>\n<ol start=\"2\">\n<li><b> AI-powered transcription<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">CallRail transcribes calls into searchable text, enabling businesses to identify customer intent, concerns, and actionable data for better decision-making.<\/span><\/p>\n<ol start=\"3\">\n<li><b> Dynamic Number Insertion (DNI)<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">DNI helps businesses track specific marketing campaigns and understand which tactics are driving phone calls, offering precise attribution for advertising efforts.<\/span><\/p>\n<h4><b>Best For<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ideal for small businesses looking for an affordable and user-friendly call tracking solution.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Marketing agencies that need to track and report on calls from multiple clients across various campaigns.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sales teams needing easy access to call data to improve lead conversion and streamline follow-ups.<\/span><\/li>\n<\/ul>\n<h4><b>Pros<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easy-to-use interface<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Affordable for SMBs<\/span><\/li>\n<\/ul>\n<h4><b>Cons<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited advanced features<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scalability limitations<\/span><\/li>\n<\/ul>\n<h4><b>Pricing\u00a0<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">CallRail offers 4 pricing plans:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Call Tracking: <\/b><span style=\"font-weight: 400;\">$45\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Call Tracking + Conversation Intelligence: <\/b><span style=\"font-weight: 400;\">$90\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Call Tracking + Form Tracking: <\/b><span style=\"font-weight: 400;\">$90\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Call Tracking Complete: <\/b><span style=\"font-weight: 400;\">$135\/month<\/span><\/li>\n<\/ul>\n<h4><b>Final Verdict<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">CallRail is for SMBs and agencies seeking straightforward call tracking with essential features at an affordable price. Consider CallRail if your business is focused on affordable pricing and simplicity, but for more complex routing and integration needs, AvidTrak may offer more flexibility and advanced functionality.<\/span><\/p>\n<h3><b>3. Invoca<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/image6-4.jpg\" alt=\"Invoca's website\" width=\"1782\" height=\"864\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Invoca<\/span><span style=\"font-weight: 400;\"> is an enterprise-level call tracking and campaign analytics platform that specializes in providing deep insights into customer conversations for large-scale businesses. Invoca\u2019s AI-powered conversation analytics allow teams to understand the context of each call, track the performance of various marketing channels, and improve customer engagement.<\/span><\/p>\n<h4><b>Key Features of Invoca as a CallTrackingMetrics Alternative<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI-powered transcription<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dynamic Number Insertion (DNI)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced call routing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Conversation analytics<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CRM integrations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Real-time reporting<\/span><\/li>\n<\/ul>\n<h4><b>Top 3 Features of Invoca<\/b><\/h4>\n<ol>\n<li><b> AI-powered conversation analytics<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Invoca uses AI to analyze calls in real-time, extracting key insights such as buyer intent, customer sentiment, and pain points, which can be used to optimize marketing and sales strategies.<\/span><\/p>\n<ol start=\"2\">\n<li><b> Advanced call routing<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Invoca ensures that every call is directed to the right agent, improving response times and customer satisfaction with routing capabilities like IVR and queue management.<\/span><\/p>\n<ol start=\"3\">\n<li><b> DNI and keyword-level attribution<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Invoca\u2019s DNI tracks exactly which campaigns, keywords, and marketing channels are driving phone leads, offering precise attribution for marketing spend.<\/span><\/p>\n<h4><b>Best For<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Invoca works for businesses that need scalable solutions with advanced call routing, conversation analytics, and in-depth reporting capabilities. It is also helpful for marketing teams looking to track the effectiveness of their campaigns across multiple channels and gain insights into customer behavior through call analytics.<\/span><\/p>\n<h4><b>Pros<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enterprise-focused<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced analytics with deep insights<\/span><\/li>\n<\/ul>\n<h4><b>Cons<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Invoca&#8217;s pricing can be high for small businesses or those with lower call volumes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complex setup for advanced features\u00a0<\/span><\/li>\n<\/ul>\n<h4><b>Pricing\u00a0<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Invoca offers custom pricing based on the size of the business, call volume, and feature requirements.<\/span><\/p>\n<h4><b>Final Verdict<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Invoca helps enterprise-level businesses with detailed conversation analytics, advanced call routing, and in-depth campaign attribution. If your organization requires advanced call tracking with comprehensive conversation intelligence, Invoca is worth considering. However, other CallTrackingMetrics alternatives may work better for businesses seeking more affordable pricing or easier implementation.<\/span><\/p>\n<h3><b>4. Infinity<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/image15.jpg\" alt=\"Infinity Cloud's website\" width=\"1346\" height=\"640\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Infinity<\/span><span style=\"font-weight: 400;\"> is another CallTrackingMetrics that provides advanced insights for businesses with a strong focus on performance and analytics. Known for its data-heavy approach, Infinity helps businesses track call volume, conversion rates, and lead source attribution in real-time.\u00a0<\/span><\/p>\n<h4><b>Key Features of Infinity as a CallTrackingMetrics Alternative<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI-powered speech analytics and transcription<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dynamic Number Insertion (DNI)\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced call routing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Real-time call tracking and analytics<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integration with Google Ads and CRMs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lead scoring and call classification<\/span><\/li>\n<\/ul>\n<h4><b>Top 3 Features Explained<\/b><\/h4>\n<ol>\n<li><b> Lead scoring &amp; call classification<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Infinity tracking automatically scores leads based on call data and classifies calls based on predefined criteria, helping businesses prioritize high-quality leads.<\/span><\/p>\n<ol start=\"2\">\n<li><b> Real-time reporting<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Infinity\u2019s real-time reporting gives businesses immediate insights into key metrics such as call volume, conversion rates, and lead source.<\/span><\/p>\n<ol start=\"3\">\n<li><b> Advanced call routing<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Infinity ensures that calls are directed to the right team member through Interactive Voice Response, queue routing, and location-based routing,\u00a0 improving response times.<\/span><\/p>\n<h4><b>Best For<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Infinity is best suited for analytics-focused businesses that require detailed performance metrics and insights across multiple channels, as well as large-scale companies with complex call flows and marketing attribution needs.<\/span><\/p>\n<h4><b>Pros<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Detailed reporting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strong integrations<\/span><\/li>\n<\/ul>\n<h4><b>Cons<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Expensive for SMBs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complex setup requires technical knowledge<\/span><\/li>\n<\/ul>\n<h4><b>Pricing<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Infinity Tracking offers 3 pricing plans:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>Essentials: <\/b><span style=\"font-weight: 400;\">$253.5\/month at 20p per call<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Pro: <\/b><span style=\"font-weight: 400;\">$380\/month at 15p per call<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Enterprise: <\/b><span style=\"font-weight: 400;\">Price on Application<\/span><\/li>\n<\/ul>\n<h4><b>Final Verdict<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Infinity combines advanced analytics with real-time reporting and call routing, making it well-suited for enterprises and businesses looking for detailed performance data across multiple channels. However, for businesses seeking a more affordable, user-friendly solution, AvidTrak is an excellent alternative with flexible pricing and scalable features.<\/span><\/p>\n<h3><b>5. WhatConverts<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/image11.jpg\" alt=\"WhatConverts' website\" width=\"1812\" height=\"834\" \/><\/p>\n<p><span style=\"font-weight: 400;\">WhatConverts is a call tracking and multi-touch attribution software designed for businesses looking to integrate phone calls, forms, and chats into a unified tracking solution. What sets it apart from other call tracking tools is its strong emphasis on lead-centric reporting, providing a holistic view of conversions across various touchpoints, including web forms, phone calls, and live chat interactions.<\/span><\/p>\n<h4><b>Key Features of WhatConverts as a CallTrackingMetrics Alternative<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multi-channel Conversion Tracking<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lead Attribution<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced Call Routing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CRM Integrations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lead Scoring &amp; Data Enrichment<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Whisper and greetings<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Voice mail steps<\/span><\/li>\n<\/ul>\n<h4><b>Top 3 Features<\/b><\/h4>\n<ol>\n<li><b> Multi-channel Conversion Tracking<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">WhatConverts captures conversions from phone calls, as well as web forms and live chats so businesses don\u2019t miss any leads.\u00a0<\/span><\/p>\n<ol start=\"2\">\n<li><b> Lead Attribution<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">With WhatConverts, businesses can link each lead back to the specific campaign or source that generated it. This is essential for accurately measuring ROI and optimizing marketing spend.<\/span><\/p>\n<ol start=\"3\">\n<li><b> CRM Integration<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">WhatConverts integrates with leading CRM platforms, centralizing all lead data to make the lead management process smooth and quick.<\/span><\/p>\n<h4><b>Best For<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">WhatConverts is for marketing agencies managing multiple clients who need to track and report on conversions across various lead sources and channels. It is also well-suited for e-commerce businesses that want to track online leads and phone calls to gain a comprehensive view of their marketing performance.<\/span><\/p>\n<h4><b>Pros<\/b><\/h4>\n<ul>\n<li><span style=\"font-weight: 400;\">Comprehensive lead tracking<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Easy call-flow setup<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Affordable for SMBs<\/span><\/li>\n<\/ul>\n<h4><b>Cons<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited advanced features<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Less customization<\/span><\/li>\n<\/ul>\n<h4><b>Pricing\u00a0<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">WhatConverts offers the following pricing plans:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Call Tracking: <\/b><span style=\"font-weight: 400;\">$30\/mo<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Plus: <\/b><span style=\"font-weight: 400;\">$60\/mo<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pro:<\/b><span style=\"font-weight: 400;\"> $100\/mo<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Elite:<\/b><span style=\"font-weight: 400;\"> $160\/mo<\/span><\/li>\n<\/ul>\n<h4><b>Final Verdict<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">WhatConverts is an excellent option for small businesses and agencies that need simple yet effective lead tracking across multiple channels, including phone calls, web forms, and live chats. However, businesses that require advanced call routing, AI-powered transcripts, and deep marketing attribution may want to consider AvidTrak for an advanced solution.<\/span><\/p>\n<h3><b>6. Phonexa<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/image10.jpg\" alt=\"Phonexa\" width=\"1871\" height=\"856\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Phonexa<\/span><span style=\"font-weight: 400;\"> is an all-in-one call tracking, lead generation, and performance marketing platform. As a CallTrackingMetrics alternative, its key focus is on automating and optimizing lead generation efforts while providing detailed insights into performance.\u00a0<\/span><\/p>\n<h4><b>Key Features of Phonexa as a CallTrackingMetrics Alternative<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multi-channel tracking<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced Call Routing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lead Distribution &amp; Management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI-powered Call Scoring<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integration with CRM &amp; Marketing Platforms<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IVR and configurable call flows<\/span><\/li>\n<\/ul>\n<h4><b>Top 3 Features Explained<\/b><\/h4>\n<ol>\n<li><b> Multi-channel Tracking<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Phonexa tracks calls, form submissions, emails, and more to provide businesses with a comprehensive view of their marketing efforts.<\/span><\/p>\n<ol start=\"2\">\n<li><b> Advanced Call Routing<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Phonexa\u2019s advanced routing options, such as location-based routing, time-based routing, and agent availability, ensure that calls are always directed to the right person.<\/span><\/p>\n<ol start=\"3\">\n<li><b> Lead Scoring &amp; AI-powered Call Scoring<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Phonexa\u2019s AI-driven call scoring automatically assesses the quality of each call based on its content, helping businesses identify leads with the highest potential for conversion.<\/span><\/p>\n<h4><b>Best For<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Phonexa is best for high-volume lead generators that need to manage large volumes of phone leads, web forms, and emails.<\/span><\/p>\n<h4><b>Pros<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">One login for multiple modules<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Flexible functioning<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easy-to-use<\/span><\/li>\n<\/ul>\n<h4><b>Cons<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Setup can be complex when only call tracking is needed<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Challenging UI for non-technical users<\/span><\/li>\n<\/ul>\n<h4><b>Pricing\u00a0<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Phonexa offers the following pricing plans:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Lite:<\/b><span style=\"font-weight: 400;\"> $250\/mo, $500 setup fee<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Premium: <\/b><span style=\"font-weight: 400;\">$500\/mo, $1000 setup fee<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Enterprise:<\/b><span style=\"font-weight: 400;\"> $1000\/mo, $2000 setup fee<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Custom: <\/b><span style=\"font-weight: 400;\">Contact sales<\/span><\/li>\n<\/ul>\n<h4><b>Final Verdict<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Phonexa is ideal for businesses with complex needs, such as high-volume lead generation or performance marketing. While it offers extensive features, the cost and setup complexity may make it better suited for medium to large businesses rather than small businesses.<\/span><\/p>\n<h3><b>7. Convirza<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2024\/12\/image15-1.jpg\" alt=\"Convirza\" width=\"1828\" height=\"870\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Convirza<\/span><span style=\"font-weight: 400;\"> is a CallTrackingMetrics designed to help businesses optimize their phone interactions and track the effectiveness of their marketing campaigns. Convirza offers sophisticated campaign analytics that go beyond traditional call tracking, making it a strong contender for those looking for detailed insights into customer behavior.<\/span><\/p>\n<h4><b>Key Features of Convirza as a CallTrackingMetrics Alternative<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Conversation Analytics<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Call Tracking &amp; Attribution<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI-powered Call Scoring<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lead Management &amp; Distribution<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integration with CRM &amp; Marketing Platforms<\/span><\/li>\n<\/ul>\n<h4><b>Top 3 Features Explained<\/b><\/h4>\n<ol>\n<li><b> Conversation Analytics<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Convirza\u2019s conversation analytics provide deep insights into the content of customer calls. By analyzing tone, sentiment, and key phrases, businesses can identify customer pain points, improve sales tactics, and enhance the overall customer experience.<\/span><\/p>\n<ol start=\"2\">\n<li><b> AI-powered Call Scoring<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Convirza uses AI to score calls based on predefined criteria, such as customer intent or potential for conversion.<\/span><\/p>\n<ol start=\"3\">\n<li><b> Lead Management &amp; Distribution<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Convirza\u2019s lead management features help businesses efficiently distribute leads to the right team members or locations, ensuring that no leads are lost.<\/span><\/p>\n<h4><b>Best For<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Businesses that require advanced call analytics, lead distribution, and performance tracking across multiple teams or locations. Convirza also suits agencies that manage multiple clients and need a comprehensive call tracking solution that integrates with marketing platforms like Google Ads and CRMs.<\/span><\/p>\n<h4><b>Pros<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced conversation analytics<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customizable lead management platform<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strong integrations<\/span><\/li>\n<\/ul>\n<h4><b>Cons<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">High pricing for small businesses<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complex setup<\/span><\/li>\n<\/ul>\n<h4><b>Pricing and Hidden Fees<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Convirza offers 3 call tracking plans:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Starter:<\/b><span style=\"font-weight: 400;\"> $29\/mo<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Agency:<\/b><span style=\"font-weight: 400;\"> $149\/mo<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Enterprise: <\/b><span style=\"font-weight: 400;\">custom pricing<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">There are 3 VoIP plans:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Standard:<\/b><span style=\"font-weight: 400;\"> $19.99\/mo<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Premium: <\/b><span style=\"font-weight: 400;\">$27.99\/mo<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Call center:<\/b><span style=\"font-weight: 400;\"> $38.99\/mo<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Conversation analytics start from $.02 per minute, AI voice agent starts from $.50 per minute and dynamic QR codes are $0.99 each.<\/span><\/p>\n<h4><b>Final Verdict<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Convirza is a powerful call tracking and conversation analytics platform ideal for businesses that need detailed insights into customer interactions. While it offers advanced features such as AI-powered call scoring and conversation analytics, the platform\u2019s pricing and complexity may make it more suitable for enterprise-level businesses or call centers.<\/span><\/p>\n<h3><b>8. Ringba<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/image1-2-1.jpg\" alt=\"Ringba's website\" width=\"1873\" height=\"849\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Ringba<\/span><span style=\"font-weight: 400;\"> is a comprehensive performance marketing platform designed for businesses that rely heavily on call tracking, lead distribution, and performance optimization. With a focus on performance-based advertising, Ringba provides advanced tools for tracking phone leads, distributing them to the right agents or teams, and analyzing marketing effectiveness.\u00a0<\/span><\/p>\n<h4><b>Key Features of Ringba as a CallTrackingMetrics Alternative<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pay-Per-Call Performance Tracking<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lead Distribution &amp; Routing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dynamic Number Insertion (DNI)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Real-Time Analytics<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">White Label<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Interactive Voice Response<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integration with CRM &amp; Marketing Tool<\/span><b>s<\/b><\/li>\n<\/ul>\n<h4><b>Top 3 Features Explained<\/b><\/h4>\n<ol>\n<li><b> Pay-Per-Call Performance Tracking<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Ringba\u2019s pay-per-call performance tracking allows businesses to monitor and optimize their ad spend based on phone call conversions.\u00a0<\/span><\/p>\n<ol start=\"2\">\n<li><b> Lead Distribution &amp; Routing<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Ringba\u2019s lead distribution features ensure that calls are routed to the appropriate agent or team based on factors such as time, location, and availability. This reduces the chances of missed calls and improves lead handling efficiency.<\/span><\/p>\n<ol start=\"3\">\n<li><b> Real-Time Analytics<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">With Ringba\u2019s real-time analytics, businesses can monitor the success of their campaigns in the moment, adjusting strategies as needed.\u00a0<\/span><\/p>\n<h4><b>Best For<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Ringba is best for performance-based marketers and sales managers who rely on pay-per-call models and need detailed insights into the performance of their advertising campaigns.<\/span><\/p>\n<h4><b>Pros<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Precise attribution<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced lead routing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Real-time analytics for quick decisions<\/span><\/li>\n<\/ul>\n<h4><b>Cons<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">High pricing for SMBs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complex setup for advanced features<\/span><\/li>\n<\/ul>\n<h4><b>Pricing\u00a0<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Ringba offers the following pricing plans:<\/span><\/p>\n<p><b>Business:<\/b><span style=\"font-weight: 400;\"> $147\/mo<\/span><\/p>\n<p><b>Professional:<\/b><span style=\"font-weight: 400;\"> $297\/mo<\/span><\/p>\n<p><b>Enterprise: <\/b><span style=\"font-weight: 400;\">custom pricing\u00a0<\/span><\/p>\n<h4><b>Final Verdict<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Ringba is a powerful call tracking and lead distribution platform with advanced features such as real-time analytics and sophisticated lead routing. However, its pricing and complexity may make it more appropriate for larger businesses or those with high call volumes.\u00a0<\/span><\/p>\n<h3><b>9. Nimbata<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2024\/12\/image12-4.jpg\" alt=\"Nimbata\" width=\"1557\" height=\"862\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Nimbata<\/span><span style=\"font-weight: 400;\"> focuses on providing straightforward, user-friendly solutions that cater to both small businesses and larger enterprises. It offers essential call tracking features, along with advanced analytics, integrations, and reporting tools, helping businesses make data-driven decisions and maximize their return on marketing investments.<\/span><\/p>\n<h4><b>Key Features of Nimbata as a CallTrackingMetrics Alternative<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Simple Call Tracking<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dynamic Number Insertion (DNI)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced Reporting &amp; Analytics<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lead Scoring<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IVR &amp; smart call routing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Google analytics &amp; CRM integrations<\/span><\/li>\n<\/ul>\n<h4><b>Top 3 Features Explained<\/b><\/h4>\n<ol>\n<li><b> Simple Call Tracking<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Nimbata\u2019s easy-to-use call tracking solution allows businesses to monitor phone calls generated by different marketing channels, providing clear attribution and insights into campaign performance.<\/span><\/p>\n<ol start=\"2\">\n<li><b> Dynamic Number Insertion (DNI)<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">With DNI, businesses can assign unique tracking numbers to specific marketing efforts, allowing for precise call attribution.<\/span><\/p>\n<ol start=\"3\">\n<li><b> Advanced Reporting &amp; Analytics<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Nimbata\u2019s real-time reporting tools provide businesses with insights into their call data, helping them track key performance metrics and adjust their strategies accordingly.<\/span><\/p>\n<h4><b>Best For<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Nimbata\u2019s user-friendly platform and affordable pricing make it a good choice for SMBs looking for simple yet effective call tracking and analytics solutions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Agencies that manage multiple clients and need a straightforward platform to track and report on call data will also have an edge with Nimbata.<\/span><\/p>\n<h4><b>Pros<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User-friendly, intuitive interface<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Affordable pricing<\/span><\/li>\n<\/ul>\n<h4><b>Cons<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited monitoring\/coaching compared with CCaaS tools<\/span><\/li>\n<\/ul>\n<h4><b>Pricing\u00a0<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Nimbata offers the following pricing plans:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pro: <\/b><span style=\"font-weight: 400;\">$39 \/per month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Marketing:<\/b><span style=\"font-weight: 400;\"> $89 \/per month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Agency: <\/b><span style=\"font-weight: 400;\">$149 \/per month<\/span><\/li>\n<\/ul>\n<h4><b>Final Verdict<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Nimbata suits small to medium-sized businesses that need an affordable, easy-to-use call tracking solution. It offers essential features like DNI, real-time analytics, and CRM integrations, making it ideal for businesses looking to track and optimize their phone leads. However, businesses that require advanced features like AI-powered conversation outcome extraction or more complex call routing may find AvidTrak to be a better fit.<\/span><\/p>\n<h3><b>10. Retreaver<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/image13.jpg\" alt=\"Retreaver's website\" width=\"1351\" height=\"639\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Retreaver<\/span><span style=\"font-weight: 400;\"> is a sophisticated call tracking and attribution platform designed for businesses that require advanced call routing, lead distribution, and performance analysis. Retreaver specializes in providing in-depth performance insights for businesses, especially those in industries like insurance, legal services, and home services, where call tracking and lead attribution are essential.<\/span><\/p>\n<h4><b>Key Features of Retreaver as a CallTrackingMetrics Alternative<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced Call Routing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lead Mapping &amp; Buyer Segmentation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dynamic Number Insertion (DNI)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Real-Time Reporting and Analytics<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CRM and Marketing Tool Integrations<\/span><\/li>\n<\/ul>\n<h4><b>Top 3 Features Explained<\/b><\/h4>\n<ol>\n<li><b> Advanced Call Routing<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Retreaver\u2019s call routing system allows businesses to direct calls based on multiple factors, such as location or the source of the lead.<\/span><\/p>\n<ol start=\"2\">\n<li><b> Lead Mapping &amp; Buyer Segmentation<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Retreaver\u2019s ability to segment leads based on buyer intent and marketing source enables businesses to categorize calls more efficiently and prioritize high-value opportunities.\u00a0<\/span><\/p>\n<ol start=\"3\">\n<li><b> Real-Time Reporting and Analytics<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">With Retreaver\u2019s real-time reporting, businesses can instantly access key performance metrics, such as call duration, call outcomes, and conversion rates.<\/span><\/p>\n<h4><b>Best For<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Retreaver is ideal for businesses with high call volumes that need to manage and route calls effectively, such as insurance providers, legal firms, and home service companies<\/span><\/p>\n<h4><b>Pros<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Flexible buyer workflows with granular tags<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easy-to-use\u00a0<\/span><\/li>\n<\/ul>\n<h4><b>Cons<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited native coaching\/transcription; relies on external tools<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inadequate reporting<\/span><\/li>\n<\/ul>\n<h4><b>Pricing and Hidden Fees<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Retreaver offers custom pricing plans with possible API\/integration costs.<\/span><\/p>\n<h4><b>Final Verdict<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Retreaver is best suited for high-volume businesses that require advanced call routing, lead segmentation, and real-time performance tracking. While its sophisticated features make it an ideal choice for larger businesses or those in performance-based industries, the pricing and complexity may make it less suitable for small businesses with simpler needs.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Migration_Checklist_from_CallTrackingMetrics\"><\/span><b>Migration Checklist from CallTrackingMetrics<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When transitioning from CallTrackingMetrics to a new call tracking platform, it&#8217;s essential to follow a clear and structured migration plan to ensure a smooth transition without data loss or disruption to your marketing and sales efforts. Here is what to consider:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00a0Export active numbers and call history, and map numbers to campaigns.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recreate IVR menus, queues, transfers, area\/ZIP routing, and after-hours rules.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transfer GA4 events, Google Ads imports, and CRM posting to recreate conversions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Configure password protection, retention windows, and auto-deletion.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure call flows and caller ID are STIR\/SHAKEN compliant.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set up instant, daily, weekly, or monthly reports and alerts.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Run dual-tagging for 7\u201314 days before cutting over.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span><b>Frequently Asked Questions<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><b>1. What is a CallTrackingMetrics alternative?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">CallTrackingMetrics alternatives are platforms designed to track and monitor calls, providing similar core features as CTM but with added benefits like flexible pricing, deeper routing capabilities, and robust integrations. These alternatives often include live monitoring, whisper, barge, AI-powered transcription, Dynamic Number Insertion, and closed-loop attribution to tools such as Google Analytics 4 (GA4) and CRM systems.<\/span><\/p>\n<h3><b>2. How do whisper and barge help during coaching?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Whisper allows supervisors to provide real-time, private guidance to agents without the caller hearing, ensuring better control over the conversation. Barge enables supervisors to join calls when immediate intervention is needed, helping resolve issues or escalate calls efficiently. Together, these features protect revenue during high-traffic periods and accelerate agent training by offering hands-on coaching in real-time.<\/span><\/p>\n<h3><b>3. Which features matter most when switching?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">When switching platforms, it&#8217;s important to evaluate features like monitoring modes (live monitor, whisper, barge), AI-powered transcription accuracy, and call routing depth (IVR, queues, area\/ZIP, after-hours rules). Additionally, consider Dynamic Number Insertion (DNI) for precise attribution, as well as data privacy features like password protection, retention settings, and auto-deletion to ensure compliance and security.<\/span><\/p>\n<h3><b>4. Why shortlist AvidTrak among CTM alternatives?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">AvidTrak stands out among CallTrackingMetrics alternatives due to its combination of live monitoring, whisper, and barge with AI-powered conversation outcome extraction, transcription, and Dynamic Number Insertion. It also offers seamless integrations with GA4, Google Ads, and CRMs, making it a top choice for businesses seeking detailed attribution and streamlined reporting. With multi-level IVR, flexible call routing, and competitive pricing, AvidTrak is ideal for businesses with both simple and complex tracking needs.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A CallTrackingMetrics alternative is a call tracking and call monitoring platform that replicates core CTM features while offering different pricing, integrations, or routing depth. Imagine you are in the middle&#8230;<\/p>\n","protected":false},"author":1,"featured_media":13812,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[34],"tags":[],"class_list":{"0":"post-13809","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-call-tracking-blog"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Best CallTrackingMetrics Alternatives in 2026<\/title>\n<meta name=\"description\" content=\"Explore the best CallTrackingMetrics alternatives with AI-powered transcription, advanced call routing, and detailed attribution. Compare top tools.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Best CallTrackingMetrics Alternatives in 2026\" \/>\n<meta property=\"og:description\" content=\"Explore the best CallTrackingMetrics alternatives with AI-powered transcription, advanced call routing, and detailed attribution. Compare top tools.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives\" \/>\n<meta property=\"og:site_name\" content=\"AvidTrak\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-23T13:08:59+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-30T11:27:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/Avid-trak-cover-image-4.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Neelo Faruqi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Neelo Faruqi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"23 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives#article\",\"isPartOf\":{\"@id\":\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives\"},\"author\":{\"name\":\"Neelo Faruqi\",\"@id\":\"https:\/\/avidtrak.com\/resource\/#\/schema\/person\/ca98b900c792a8dde77b7d571da27366\"},\"headline\":\"Best CallTrackingMetrics Alternatives in 2026\",\"datePublished\":\"2025-09-23T13:08:59+00:00\",\"dateModified\":\"2026-03-30T11:27:47+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives\"},\"wordCount\":4554,\"publisher\":{\"@id\":\"https:\/\/avidtrak.com\/resource\/#organization\"},\"image\":{\"@id\":\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives#primaryimage\"},\"thumbnailUrl\":\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/Avid-trak-cover-image-4.jpg\",\"articleSection\":[\"Call Tracking Blog\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives\",\"url\":\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives\",\"name\":\"Best CallTrackingMetrics Alternatives in 2026\",\"isPartOf\":{\"@id\":\"https:\/\/avidtrak.com\/resource\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives#primaryimage\"},\"image\":{\"@id\":\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives#primaryimage\"},\"thumbnailUrl\":\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/Avid-trak-cover-image-4.jpg\",\"datePublished\":\"2025-09-23T13:08:59+00:00\",\"dateModified\":\"2026-03-30T11:27:47+00:00\",\"description\":\"Explore the best CallTrackingMetrics alternatives with AI-powered transcription, advanced call routing, and detailed attribution. Compare top tools.\",\"breadcrumb\":{\"@id\":\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives#primaryimage\",\"url\":\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/Avid-trak-cover-image-4.jpg\",\"contentUrl\":\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/Avid-trak-cover-image-4.jpg\",\"width\":1920,\"height\":1080,\"caption\":\"CallTrackingMetrics Alternatives\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/avidtrak.com\/resource\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Best CallTrackingMetrics Alternatives in 2026\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/avidtrak.com\/resource\/#website\",\"url\":\"https:\/\/avidtrak.com\/resource\/\",\"name\":\"AvidTrak\",\"description\":\"Call Tracking Platform\",\"publisher\":{\"@id\":\"https:\/\/avidtrak.com\/resource\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/avidtrak.com\/resource\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/avidtrak.com\/resource\/#organization\",\"name\":\"AvidTrak\",\"url\":\"https:\/\/avidtrak.com\/resource\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/avidtrak.com\/resource\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2023\/12\/logo-1-e1703252221514.png\",\"contentUrl\":\"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2023\/12\/logo-1-e1703252221514.png\",\"width\":2802,\"height\":680,\"caption\":\"AvidTrak\"},\"image\":{\"@id\":\"https:\/\/avidtrak.com\/resource\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/avidtrak.com\/resource\/#\/schema\/person\/ca98b900c792a8dde77b7d571da27366\",\"name\":\"Neelo Faruqi\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/avidtrak.com\/resource\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3dc2a7cd7d03a4a4dc03f6a74e44677fa5ed500d368b65948bb4b3bf87fc37c7?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3dc2a7cd7d03a4a4dc03f6a74e44677fa5ed500d368b65948bb4b3bf87fc37c7?s=96&d=mm&r=g\",\"caption\":\"Neelo Faruqi\"},\"description\":\"As VP of UX and Customer Success, Neelo Faruqi is dedicated to polishing the User Experience at AvidTrak, ensuring that both the platform\u2019s UI and its marketing communications are clear, intuitive, and user-friendly. She draws on her extensive background in marketing research and product innovation, having held senior leadership roles at Nielsen, Sony Pictures Entertainment, and Fox, to translate complex insights into streamlined solutions. Neelo is passionate about making technology accessible by bridging design, data, and communication.\",\"sameAs\":[\"http:\/\/new.avidtrak.com\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Best CallTrackingMetrics Alternatives in 2026","description":"Explore the best CallTrackingMetrics alternatives with AI-powered transcription, advanced call routing, and detailed attribution. Compare top tools.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives","og_locale":"en_US","og_type":"article","og_title":"Best CallTrackingMetrics Alternatives in 2026","og_description":"Explore the best CallTrackingMetrics alternatives with AI-powered transcription, advanced call routing, and detailed attribution. Compare top tools.","og_url":"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives","og_site_name":"AvidTrak","article_published_time":"2025-09-23T13:08:59+00:00","article_modified_time":"2026-03-30T11:27:47+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/Avid-trak-cover-image-4.jpg","type":"image\/jpeg"}],"author":"Neelo Faruqi","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Neelo Faruqi","Est. reading time":"23 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives#article","isPartOf":{"@id":"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives"},"author":{"name":"Neelo Faruqi","@id":"https:\/\/avidtrak.com\/resource\/#\/schema\/person\/ca98b900c792a8dde77b7d571da27366"},"headline":"Best CallTrackingMetrics Alternatives in 2026","datePublished":"2025-09-23T13:08:59+00:00","dateModified":"2026-03-30T11:27:47+00:00","mainEntityOfPage":{"@id":"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives"},"wordCount":4554,"publisher":{"@id":"https:\/\/avidtrak.com\/resource\/#organization"},"image":{"@id":"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives#primaryimage"},"thumbnailUrl":"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/Avid-trak-cover-image-4.jpg","articleSection":["Call Tracking Blog"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives","url":"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives","name":"Best CallTrackingMetrics Alternatives in 2026","isPartOf":{"@id":"https:\/\/avidtrak.com\/resource\/#website"},"primaryImageOfPage":{"@id":"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives#primaryimage"},"image":{"@id":"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives#primaryimage"},"thumbnailUrl":"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/Avid-trak-cover-image-4.jpg","datePublished":"2025-09-23T13:08:59+00:00","dateModified":"2026-03-30T11:27:47+00:00","description":"Explore the best CallTrackingMetrics alternatives with AI-powered transcription, advanced call routing, and detailed attribution. Compare top tools.","breadcrumb":{"@id":"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives#primaryimage","url":"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/Avid-trak-cover-image-4.jpg","contentUrl":"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2025\/09\/Avid-trak-cover-image-4.jpg","width":1920,"height":1080,"caption":"CallTrackingMetrics Alternatives"},{"@type":"BreadcrumbList","@id":"https:\/\/avidtrak.com\/resource\/best-calltrackingmetrics-alternatives#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/avidtrak.com\/resource\/"},{"@type":"ListItem","position":2,"name":"Best CallTrackingMetrics Alternatives in 2026"}]},{"@type":"WebSite","@id":"https:\/\/avidtrak.com\/resource\/#website","url":"https:\/\/avidtrak.com\/resource\/","name":"AvidTrak","description":"Call Tracking Platform","publisher":{"@id":"https:\/\/avidtrak.com\/resource\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/avidtrak.com\/resource\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/avidtrak.com\/resource\/#organization","name":"AvidTrak","url":"https:\/\/avidtrak.com\/resource\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/avidtrak.com\/resource\/#\/schema\/logo\/image\/","url":"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2023\/12\/logo-1-e1703252221514.png","contentUrl":"https:\/\/avidtrak.com\/resource\/wp-content\/uploads\/2023\/12\/logo-1-e1703252221514.png","width":2802,"height":680,"caption":"AvidTrak"},"image":{"@id":"https:\/\/avidtrak.com\/resource\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/avidtrak.com\/resource\/#\/schema\/person\/ca98b900c792a8dde77b7d571da27366","name":"Neelo Faruqi","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/avidtrak.com\/resource\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/3dc2a7cd7d03a4a4dc03f6a74e44677fa5ed500d368b65948bb4b3bf87fc37c7?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3dc2a7cd7d03a4a4dc03f6a74e44677fa5ed500d368b65948bb4b3bf87fc37c7?s=96&d=mm&r=g","caption":"Neelo Faruqi"},"description":"As VP of UX and Customer Success, Neelo Faruqi is dedicated to polishing the User Experience at AvidTrak, ensuring that both the platform\u2019s UI and its marketing communications are clear, intuitive, and user-friendly. She draws on her extensive background in marketing research and product innovation, having held senior leadership roles at Nielsen, Sony Pictures Entertainment, and Fox, to translate complex insights into streamlined solutions. Neelo is passionate about making technology accessible by bridging design, data, and communication.","sameAs":["http:\/\/new.avidtrak.com"]}]}},"_links":{"self":[{"href":"https:\/\/avidtrak.com\/resource\/wp-json\/wp\/v2\/posts\/13809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avidtrak.com\/resource\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/avidtrak.com\/resource\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/avidtrak.com\/resource\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/avidtrak.com\/resource\/wp-json\/wp\/v2\/comments?post=13809"}],"version-history":[{"count":8,"href":"https:\/\/avidtrak.com\/resource\/wp-json\/wp\/v2\/posts\/13809\/revisions"}],"predecessor-version":[{"id":14632,"href":"https:\/\/avidtrak.com\/resource\/wp-json\/wp\/v2\/posts\/13809\/revisions\/14632"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/avidtrak.com\/resource\/wp-json\/wp\/v2\/media\/13812"}],"wp:attachment":[{"href":"https:\/\/avidtrak.com\/resource\/wp-json\/wp\/v2\/media?parent=13809"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/avidtrak.com\/resource\/wp-json\/wp\/v2\/categories?post=13809"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/avidtrak.com\/resource\/wp-json\/wp\/v2\/tags?post=13809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}