(888) 592-2921

Use AvidTrak to
Never Miss A Lead

Try the Best priced, Feature Packed Contact Center in the industry

*No Credit Card Required

Full Featured Contact Center at Budget-Friendly Pricing

Our Contact Center delivers full functionality while saving you money, providing top-notch quality at budget-friendly pricing.

Sign Up for a Free Trial Today!

The AvidTrak Contact Center ensures every lead is followed through to determine key indicators that will maximize ROI on ad spend. AvidTrak Contact Center offers the most competitive prices And most responsive product support in the industry.

20 per month

Monthly Fee Includes

50 Calls
1 Local Number
400 Minutes
50 Call Monitoring Minutes
50 Consult Calls
50 Call Transfers

Includes

50 Calls
1 Local Number
400 Minutes
50 Monitoring Minutes
50 Consult Calls
50 Call Transfers

Overage

Each Call

$0.0325

Numbers

Local each

$1.00

Toll-Free each

$2.00

Minutes

Local / min

$0.05

Toll-free / min

$0.07

Contact Center Calls

Softphone
Consult with Agent
Transfer Calls
Voicemail
Callbacks
Outbound Dialing
Call Alert

Routing

Multi-Level IVR
Call Queues
External Dial
Bus Hrs/Holidays
Sim/Seq Call Transfer

Management

Manage Roles
Users
Teams
User Scheduling
Dispositions
Agent Scripts
External Numbers

Reporting

Live Call Monitoring
Call Logs
Outbound Dialing Report
Voicemail Calls
Dashboard Statistics

Effortless Contact Center Experience

Seamless and smooth calling experience for your clients. Intuitive and easy user interface for agents, and supervisors.

Superior Performance

Boost agent performance and productivity with adaptable tools that measure benchmarks and individual KPIs.

Turn more leads into customers

Smart Call IVR routing, Customer Journey Maps, and Advanced Missed Call handling tactics ensure that every viable lead is captured and converted into a potential customer.

Whether you are a single employee business owner-operator or a business with many agents, our contact center helps you capture and convert more of your leads into customers.

Exceptional Product Support and Easy User Interface

Not only will you find the User Interface easy to navigate and use, but you will find our product support to be exceptional. Our team of professionals are knowledgeable, friendly, and focused on your success.

What’s Included

Softphone
Receive Calls

Multi-Level
IVRs

Outbound Campaigns
with Auto Dialing

Consult with
Agent/Supervisor

Voicemail/Callbacks

Queue Routing
& Call Transfers

3rd Party
Integrations

Live Call Monitoring,
Whisper and Barge

Reports & Analytics

Business
Hours/Holidays

Simultaneous/Sequential
Call Transfer

SMS Conversation

Conversational AI and Speech Analytics

Never Miss a Lead starting today with

LOCAL

Includes all the Itemized features & volume below

STARTER

$20

Volume

Intermediate

$40

Volume

enterprise

$100

Volume

LOCAL	STARTER	INTERMEDIATE	ENTERPRISE
Calls Calls: The specified 30-day volume of calls in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.	50	200	400
Number Number: The specified 30-day quantity of local phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.	1	5	5
Talktime Minutes Talktime Minutes: The specified 30-day volume of talk time minutes in each local package. Overage charges are applicable only after the respective volume has been exceeded for the period.	400	800	3000
Call Monitoring Call Monitoring: The number of minutes that a supervisor can listen in to client-agent calls. Overage charges are applicable only after the respective volume has been exceeded for the period.	50	75	100
Consults Consults: The number of minutes that an agent can place a call on hold to interact with a supervisor.	50	75	100
Transfers Transfers: The number of instances that a call is transferred to a different call-queue or to an outside line.	50	75	100
	Try Free * $20 free credit / 14 days (whichever comes first)	Try Free * $20 free credit / 14 days (whichever comes first)	Try Free * $20 free credit / 14 days (whichever comes first)

Note: Overage charges will be applied after package offer fully used for each functionality until next renewal.

toll-free

Includes all the Itemized features & volume below

STARTER

$20

Volume

Intermediate

$40

Volume

enterprise

$100

Volume

LOCAL	STARTER	INTERMEDIATE	ENTERPRISE
Calls Calls: The specified 30-day volume of calls in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.	50	200	400
Number Number: The specified 30-day quantity of toll free phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period.	1	4	5
Talktime Minutes Talktime Minutes: The specified 30-day volume of talk time minutes in each toll free package. Overage charges are applicable only after the respective volume has been exceeded for the period	275	500	2000
Call Monitoring Call Monitoring: The number of minutes that a supervisor can listen in to client-agent calls. Overage charges are applicable only after the respective volume has been exceeded for the period.	50	75	100
Consults Consults: The number of minutes that an agent can place a call on hold to interact with a supervisor.	50	75	100
Transfers Transfers: The number of instances that a call is transferred to a different call-queue or to an outside line.	50	75	100
	Try Free * $20 free credit / 14 days (whichever comes first)	Try Free * $20 free credit / 14 days (whichever comes first)	Try Free * $20 free credit / 14 days (whichever comes first)