Utilize SOAP based Web Services API to build proprietary dashboards
Merge AvidTrak data with your bid management tools to enhance productivity of your bid platform
You may create transcripts of voice recordings.
Setup AvidTrak to deliver you transcripts of recordings. Use the transcripts to search for specific keywords
Note: Voicemail transcription is an extra charge and is limited to 2 minutes of recorded conversation
AvidTrak can search for and find vanity numbers which may be dynamically replaced with a tracking number.
Simply type in the Vanity Number sequence (letters and digits) into the Target Number SMART replace field and AvidTrak will perform dynamic number insertion.
Imagine being able to use the same platform to view not only phone call conversions but also Online form conversions. AvidTrak may be setup to capture Online conversions. You may capture contact-form submissions, downloads and even clicks to your Email links.
SPAM Robo-Callers can be a nuisance to your daily work schedule.
AvidTrak allows Agency Caller blocking functionality such that an Agency can setup a Master list of Blocked Caller IDs. These Blocked Caller ID at Agency Level are applied to all Agency clients operating on the AvidTrak platform.
Individual clients may block caller ID at their account level.
Listening to a Call Recording is as simple as clicking a button to hear the recording streamed to your Computer, Tablet or Smartphone.
You can share the call recording with another person simply by clicking the Email icon next to the recording link and transmit the recording link via Email.