Agency or White Label Platform Setup Provided at No Extra Charge.
No Monthly Fee for Agency Platform (Contrary to Industry Norm)
Agency Platform
Free Trial – No Credit Card Needed
Add hundreds of Clients to the Agency Platform.
Assign Individual User ID and Password to Each Client
Track calls from Offline Ads in Print, Radio and TV
Track calls from Mobile & Online Marketing spend in SEM,Facebook, Display and other marketing channels
Integrate call data with Google Analytics, Adobe SiteCatalyst, Google Ads, Marin Software and Salesforce
Free Trial & Subscription Packages FAQs!
Does the AvidTrak JavaScript tracking code interfere with Google Ads conversion tracking or Google Analytics tracking?
AvidTrak does not interfere with Google’s tracking code. JavaScript tracking script is unique to each account and can be placed easily on your web pages by any web developer. Example of JavaScript tracking code is shown below. The code is to be placed at the bottom of the page just before the closing </body> tag
Can the same tracking code be used for Paid Search as well as SEO Keyword Call Tracking?
Yes! The AvidTrak JavaScript is a Universal tracking script which tracks clicks from Search (Paid and Organic), Display and Referral Sources which send you traffic.
How many call tracking numbers would I need to start my call tracking?
We recommend that you get at least 1 number per each visitor per hour. For example if your Google Ads campaign generates 100 clicks over 10 hours you would need at least 10 tracking numbers.
To get a more accurate average hourly traffic flow rate you may refer to your Google Analytics account and look at hourly traffic rates.
How much should I expect to pay for Keyword Level Call Tracking?
You would pay for your monthly phone number rental plus phone talk time. AvidTrak Pricing is very competitive and we offer a free trial as well.
I have more than 1,000 keywords in my PPC Account but 10 keywords are responsible for more than 70% of the clicks and ad spend. Is it possible to track calls only those 10 keywords instead of every keyword?
Yes. With AvidTrak you may choose to track all your or only a selected set of keywords.
Implementing call tracking for a targeted set of high value keywords allows you to focus your attention on only those keywords that incur you the most expenditure.
Can I track Organic Keywords? If not then what are my alternatives?
Organic keywords are increasingly being masked by search engines. An alternative strategy that is available to SEO specialists is to derive which page and combination of pages thereof lead to phone calls.
By using call tracking numbers specifically for the purposes of page visit URL tracking an SEO specialist may gather valuable data on which web pages act as entry pages and which pages are call conversion pages.
Can I create sub-accounts within my agency account for account access for my colleagues?
Yes, all agency accounts can be setup with sub-accounts with unique login ID and password for each colleague. You can also customize which clients each colleague can access.
Can I setup auto deletion of call recording and call logs to comply with GDPR regulations?
Yes. By default, the deletion is setup for 24-months. However, an Account Administrator can setup the maximum number of days that call recordings and logs may be maintained in account before these data are automatically purged.
Can I send out email alerts with call recordings to my clients using my company’s email address?
Yes, email alerts can be sent out such that the From field will capture your company’s email address. Please contact our Support Team for assistance.
Are there extra charges to setup Email alerts?
There are no extra charges to setup email alerts.
Can I use my own carrier network on your platform?
Yes, you may use your own carrier network on our platform. You can license our software to use your own carrier network.
Can I create sub-accounts within my client’s accounts?
Yes, you may setup additional sub-accounts under each client account without incurring any extra costs.
Are there extra fees associated with integrating call data into marketing platforms and/or CRM?
Unlike other call tracking platforms, we do not charge extra for integrations into marketing platforms or CRM.
I am a Lead Generator, and my success rate is determined by the active leads that I can generate for my clients. How can I use AvidTrak to ensure correct attribution for every lead that I generate?
Combining the AvidTrak Call Tracking Platform with the AvidTrak Contact Center ensures that every lead that you generate receives correct attribution. The Call Tracking platform provides detailed information on your most effective marketing campaigns, and the Contact Center provides clarity on lead monetization by your client.
The Call Tracking platform proactively gives you information on the effectiveness of your leads, preventing scenarios where the lead is wasted by the client, or where the client is unable to maximize the potential of the lead, and mistakenly feels that the leads were ineffective.
Still have more questions? Call (888) 592-2921
or Email Info@AvidTrak.com
“You guys have the best customer service in the industry.”
“Those other guys made me pay so much more for the same features, and they even charge extra for their nonexistent customer service.”
“I can’t believe you offer all the features I need at such a reasonable price.”
“I wish I had found you before I spent thousands of dollars more than I needed to, on the same functionality that you offer.”
“You are our company’s secret weapon.”
“I am closing so many more sales now that I’m using your Contact Center.”
Sign Up for an AvidTrak Account Today with A
Free Trial Plan
that includes
All the Features.
(No Credit Card Required.)
Starter
$20
Includes: | Volume |
---|---|
NumberNumber:The specified 30-day quantity of local phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period. |
1 |
Talktime Minutes Talktime Minutes:The specified 30-day volume of talk time minutes in each local package. Overage charges are applicable only after the respective volume has been exceeded for the period. |
400 |
SMSSMS:The number of sms that a supervisor can send or receive. Overage charges are applicable only after the respective volume has been exceeded for the period. |
50 |
Form SubmissionForm Submission:The number of minutes that an agent can place a call on hold to interact with a supervisor. |
50 |
Email TrackingEmail Tracking:The number of instances that a call is transferred to a different call-queue or to an outside line. |
50 |
* $20 free credit / 14 days
(whichever comes first)
Most Popular
Professional
$40
Includes: | Volume |
---|---|
Number | 5 |
Talktime Minutes | 800 |
SMS | 75 |
Form Submission | 75 |
Email Tracking | 75 |
* $20 free credit / 14 days
(whichever comes first)
Agency
$100
Includes: | Volume |
---|---|
Number | 5 |
Talktime Minutes | 3000 |
SMS | 100 |
Form Submission | 100 |
Email Tracking | 100 |
* $20 free credit / 14 days
(whichever comes first)
Starter
$20
Includes: | Volume |
---|---|
CallsCalls:The specified 30-day volume of calls in each package. Overage charges are applicable only after the respective volume has been exceeded for the period. |
50 |
NumberNumber:The specified 30-day quantity of local phone numbers in each package. Overage charges are applicable only after the respective volume has been exceeded for the period. |
1 |
Talktime Minutes Talktime Minutes:The specified 30-day volume of talk time minutes in each local package. Overage charges are applicable only after the respective volume has been exceeded for the period. |
275 |
Minutes Minutes:The number of minutes that a supervisor can listen in to client-agent calls. Overage charges are applicable only after the respective volume has been exceeded for the period. |
50 |
Consults Consults:The number of minutes that an agent can place a call on hold to interact with a supervisor. |
50 |
Transfers Transfers:The number of instances that a call is transferred to a different call-queue or to an outside line. |
50 |
* $20 free credit / 14 days
(whichever comes first)
Most Popular
Intermediate
$40
Includes: | Volume |
---|---|
Calls | 200 |
Number | 4 |
Talktime Minutes | 500 |
Minutes | 75 |
Consults | 75 |
Transfers | 75 |
* $20 free credit / 14 days
(whichever comes first)
enterprise
$100
Includes: | Volume |
---|---|
Calls | 400 |
Number | 5 |
Talktime Minutes | 2000 |
Minutes | 100 |
Consults | 100 |
Transfers | 100 |
* $20 free credit / 14 days
(whichever comes first)