Features Overview

Avidtrak

AvidTrak Call Tracking Platform Features

Features AvidTrak Off Line AvidTrak On Line AvidTrak Agency
Monthly Subscription $0 /month $0 /month $0 /month
Monthly price per tracking number for US and Canada
Other Countries see our pricing link
$2.00 per local
$2.00 per toll free
$2.00 per local
$2.00 per toll free
$2.00 per local
$2.00 per toll free
Talk Time Charges Per Minute for US and Canada
Other Countries see our pricing link
$0.06 per local minute
$0.07 per toll free minute
$0.06 per local minute
$0.07 per toll free minute
$0.06 per local minute
$0.07 per toll free minute
Free Trial with no credit card needed

Tracking number functionality AvidTrak Off Line AvidTrak On Line AvidTrak Agency
Availability of Local & Toll Free Numbers
Call Recording (turn on/off)
Port Numbers From Another Carrier (only available in US)
Track Online Sources of Calls  
Track Offline Sources of Calls
Create & Track Custom Sources  
Dynamic Number Swapping on Website  
Preamble/Whisper to caller. Example: this call may be monitored for quality assurance
Lead Source Whisper to Call Attendant
Set Call Forwarding to Specific Receiving Numbers by Time of Day
GEO routing of incoming calls to specific receiving numbers based upon Caller ID
Track Specific High Value Keywords Only instead of all keywords    
Use Metro Page Multiple Business Call Tracking - Ideal for Franchisees  
Asynchronous Dynamic Number Replacement - AvidTrak JS does not hangup your page  
Allows Replacement of Vanity Numbers  
Click to Call Functionality  

Call Log AvidTrak Off Line AvidTrak On Line AvidTrak Agency
Tracking source for each caller  
Keyword , Ad Group, Campaign, Ad Creative for caller  
Display Ad and Publisher Network matched to Caller      
Playback recordings
Email Recordings to someone
Block Callers
Tag Calls      
Add notes to calls
PPC Information (campaign, adgroup and match keyword)  

Reporting AvidTrak Off Line AvidTrak On Line AvidTrak Agency
Calls by source report  
Calls by day report
Calls by time of day report
Calls by map report
Calls by keyword report  
Calls by referrer report  
Unique Caller Report
Repeat Caller Report
Web Visit Time to Called Time Interval Report  
Calls by landing page and time spent on page      
Custom reports on request (tell us what type of report you need and we'll create it for you)
Tactics Report. Provides you bird's eye view of which marketing tactics are paying off  
Email reports to someone (scheduled or one off)
ROI reporting    
PPC Reports (calls by campaign, adgroup)  

Customize & Integration AvidTrak Off Line AvidTrak On Line AvidTrak Agency
Add multiple Users to each account
Limit Access to billing and phone number purchase, return and forwarding change  to some Users.
Google ValueTrack Tagging Parameters Support  
Google Display Ads and Dart For Advertising (DFA) Platform Integration  
Google Analytics Integration  
Google Adwords Integration  
API Access  
Wordpress Plug-In  
Online Form Conversion Reporting  

Productivity Tools AvidTrak Off Line AvidTrak On Line AvidTrak Agency
AvidTrak JavaScript Code Installation Checker  
Generate Google ValueTrack Tags using online tag parameter  
Setup FTP reports to your server  
Inport and merge your Adwords Account Data with AvidTrak Data to establish and distinguish between Adwords cost per call and cost per form leads      
Coming Soon! Manage your Adwords Account via AvidTrak. Import all your Adwords account data into AvidTrak and adjust your bids manually or bid based on desired outcomes  

Agency AvidTrak Off Line AvidTrak On Line AvidTrak Agency
Agency Logo Displayed on logged-in Pages    
Agency Logo on Sign In Page    
Group specific Clients and View client account performance reports at agency level    
Create hundreds of client accounts with Unique ID and Password at Agency Level    
Manage usage, cost and reporting by sub-account    
Agency Shared Billing    
White label service on a subdomain URL myagencyname.mycalltracking.com    
White label system emails    
Create pricing schedules to bill your clients at marked up rates.    
White label service on your domain e.g. www.yourdomain. com/calltracking